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“Fun in the sun”
Review of Hotel Best Indalo

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Hotel Best Indalo
Ranked #5 of 24 Hotels in Mojacar
Reviewed 22 September 2013

Have just returned from, a ten day holiday at this hotel we were a party of 9 we had a great time, we found that on the whole the food was good,we enjoyed the small resterant on the second floor as it was less busy, unfortunatly they closed it for winter half way through the holiday.we did find it a bit frantic in the main one,best to eat early,rooms in need of a little TLC but have all you need, I would say if you want value for money this is a good choice we would make a return visit, staff very friendly and helpful and hotel holds a very good position.

Room Tip: ask for garden room, rooms over looking pool area very noisy I believe all rooms have a sea view.
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  • Stayed: September 2013, travelled with friends
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1  Thank nanoo-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 25 September 2013

Dear nanoo-12,

Thank you for sharing your comment on TrypAdvisor. I would like to inform you that this winter the rest of the hotel is planned to be refurbished, I hope that you have the opportunity of visiting us again and you´re able to check the changes that have been made.

Yours sincerely,


Sonia León Rodríguez
Directora
Hotel Best Indalo

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199 - 205 of 1,052 reviews

Reviewed 21 September 2013

I have been coming to this Hotel with my two daughters for 16 years, the Hotel is fantastic, the staff are always welcoming, they remember us immediately and I love the fact that they make you feel so welcome. The food is always of a very high standard with plenty of variety, Diego in reception is a lovely guy, the lifeguards were both so friendly and hard working, the place is very clean and the resort is just heavenly if you want a peaceful relaxing holiday. No matter where I travel in the world, I always find my way back to The Indalo Hotel in Mojacar.

Room Tip: All rooms have a sea view so you can't go wrong!
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  • Stayed: September 2013, travelled with family
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1  Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 25 September 2013

Dear Elaine M,

Thanks very much for your polite comment, our best reward is to greet our guests year after year. Of course, I´ll transmit your comment to the staff of the hotel especially Diego and Adrian, the lifeguard.

See you next year.

Yours sincerely,


Sonia León Rodríguez
Directora
Hotel Best Indalo

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Reviewed 15 September 2013

We returned to the Indalo after a 19 year break! We had a relaxing week in the sun. We knew the hotel was predominately Spanish and that is why we chose it. The entertainment team worked very hard. The food was excellent in the hotel, we went all inclusive. Although the hotel generally is a bit tired they are updating the bedrooms. The rooms are a good size. We had emailed the hotel prior to our visit and asked for a garden room which we received upon arrival. The staff were all very nice and helpful but not intrusive. There's not much choice of trips with Thomas Cook but we chose to use the local bus which stopped outside the hotel so we could get around easily. Almeria City is worth a visit. There is a long flat promenade outside the hotel so you could walk for miles if you wanted to. Also there is beach access for people with disabilities if required.

Room Tip: If you want a quiet room with garden views over the sea ask for floor 5 overlooking the garden
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  • Stayed: September 2013, travelled as a couple
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1  Thank MissDebs17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 23 September 2013

Dear MissDebs17,

First of all I would like to thank you for this polite comment on TrypAdvisor. I feel really pleased knowing that you´ve spent such a nice time and that the staff and the service have been pleasant for you. We hope to greet you during your next stay.

Yours faithfully,

Sonia León Rodríguez
Directora
Hotel Best Indalo

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Reviewed 11 September 2013

Will try to give an honest review of this hotel. It is in a great position just across the road from a lovely beach. The hotel is in desperate need of an update. Its very tired looking throughout and we thought we had walked into a hotel from the eighties! However the staff were all very friendly and helpful and worked exceptionally hard. The pool area is shabby as are the sunbeds/parasols and tables which all looked dirty -these should all be binned and replaced with new ones. The entertainment was poor, the animation team obviously did their best and worked hard but if you werent spanish then you werent included! The restaurant was ok, food average, but the staff were helpful and friendly. Our room wasnt very clean but was in a lovely position overlooking the beach, and it was great to leave the patio door open and hear the sound of the waves at night. The towels were the same colour as the patio furniture on our balcony - white turned to dirty grey - disgusting. We walked along the beach and swam in the sea each day rather than the pool as it was always so busy. We visited the old town of mojacar a few times which was beautiful and a must see if you are in this area. Would we return to this hotel - NO - which is a shame as all the staff work so hard and deserve better from the owners who clearly are running the hotel on a budget and need to completely refurbish the whole place. It really could be fantastic if they would just spend a bit of money on it.

  • Stayed: August 2013, travelled as a couple
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1  Thank 29Poppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 13 September 2013

Dear 29Poppy,

I would like to thank you for the time you have dedicated in writing your review that make us improve our facilities and our work. I would like to inform you that last winter we refurbished half the rooms of the hotel and this year the rest of the establishment will be done, including the reception and the restaurant; therefore I would like that in the future you gave us the opportunity of checking the improvements that have been made

Yours sincerely,


Sonia León Rodríguez
Directora
Hotel Best Indalo

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Reviewed 9 September 2013

Just arrrived back after one week halfboard.
We had a wonderful time. right on the beach comfy rooms.
All staff were pleasant and very helpful.
The food was excellent.
Would give it five stars but it is a little tired
Minor criticism no hair dryer or fridge in room.
Once again we had a great holiday and there is a Jacuzzi pool

  • Stayed: September 2013, travelled as a couple
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Thank johnange35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 11 September 2013

Dear Johnange35,

Thanks very much for your polite comments. We are really pleased to know that you have spent such a nice stay with us. I would like to inform you that we have refurbished half of the rooms of the hotel where we already have a fridge and a hairdryer available, We will probably finish with the refurbishment of the rest of the hotel this winter, so I hope that next time you come and visit us you will be able to check the improvements that have been made.

Yours sincerely,

Sonia León Rodríguez
Directora
Hotel Best Indalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2013

The hotel rooms are dated but ok. Staff are ignorant apart from the restaurant manager. Bar staff will serve the Spanish customers before you no matter how long you've been waiting. The food was awful - breakfast you can make do but lunch and dinner are unbelievable. The choice is not great and kids are expected to have burger and hot dogs every day. We ate out a number of times just to eat something decent.
On a good note the pool area was nice and it is literally across the road from the beach which is really clean. My kids aged 8 and 11 did not enjoy this holiday.

Room Tip: Don't get a room with pool view as the evening entertainment is held at the poolside and its lou...
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  • Stayed: August 2013, travelled with family
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3  Thank Tracyme2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 11 September 2013

Dear Tracyme2012,

We are sorry for not having fulfilled your expectations. Our main objective is the highest satisfaction of our guests. We seriously take our guests´comments and we hope that in your next visit you are able to check the changes that have been made.

Yours sincerely,

Sonia León Rodríguez
Directora
Hotel Best Indalo

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Reviewed 6 September 2013

We have just returned from an amazing 2 week's. The people here are so friendly and helpful. The entertainers so really good, probably the best so far! It is so clean, always cleaners somewhere in the hotel and they are also very friendly. We always love to return here and are made to feel very at home and we are already looking forward to returning next year!

  • Stayed: August 2013
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1  Thank jenandjoesusswx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTHOTELS2013, Directora Hotel at Hotel Best Indalo, responded to this reviewResponded 11 September 2013

Dear jenandjoesusswx,

First of all, we really thank you for your polite comments of your stay on TrypAdvisor. We feel really pleased about receiving words like yours that encourage us to keep working along the same line of improvement to keep on satisfying our guests´ expectations.

Yours sincerely,


Sonia León Rodríguez
Directora
Hotel Best Indalo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Best Indalo

Address: Paseo del Mediterraneo 1, 04638 Mojacar, Spain
Region: Spain > Andalucia > Province of Almeria > Mojacar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Mojacar
#3 On the Beach Hotel in Mojacar
#4 Romantic Hotel in Mojacar
#5 Luxury Hotel in Mojacar
Price Range: £34 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Best Indalo 4*
Number of rooms: 308
Official Description (provided by the hotel):
4 star hotel located in front of the sea, in the picturesque village of Mojácar. Comfortable rooms with balcony, fully fitted bathroom, satellite TV, security door lock, telephone, heating, air conditioning and optional safedeposit box. Buffet restaurant with show cooking, national and international cuisine. Swimming pool for adults and children, outdoor Jacuzzi, children's area and garden. ... more   less 
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Also Known As:
Best Indalo Hotel Mojacar
Indalo Hotel Mojacar
Hotel Best Indalo Mojacar, Almeria, Spain

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