I booked this hotel based on a 'book now direct for best price' only to find out a few weeks before we went that it was significantly cheaper. No point in booking in advance or direct with the hotel, would have been better off not doing this. Emailed the hotel to see if anything we could do, includin pay a bit more to do B&B rather than self catering. No response to two emails. I called and was advised someone would call me back. They never did. The hotel was in a fairly remote location and whilst the room was okay, it was very rough around the edges with cracked and stained bathroom grout, an odd air flow system and intermittent water pressure. The kitchen pack was limited and there is only one very small local shop which makes self catering almost impossible. Hotel restaurant was dead quiet and food looked terrible, starters seemingly left waiting on tables for people to arrive?! Pool bar advertised but never opened which was incredibly disappointing.
The weather was nice and the restaurant across the road was brilliant and the only saviour to this holiday. I honestly wish I hadn't bothered with this hotel at all, I've never experienced such poor customer service, so few facilities and so little attention to visitors.
- Official Description (provided by the hotel):
- Set in a privileged location, surrounded by the best golf courses in Spain and with fantastic panoramic vistas over the Mediterranean, the Eurostars Mijas is one of the most complete and modern tourist resorts on the Costa del Sol. ... more less
- Reservation Options:
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- Also Known As:
- Eurostars Mijas Golf & Spa Costa Del Sol, Spain