Just returned from a 10 night stay, The transfer from the airport was not good with no Rep on the coach & everyone was unsure on the correct drop off. But from the moment we walked into reception until when we left everything was perfect. The initial greeting from the reception team was very good with a glass of Caver as a welcome. Our room was 625, which gave a wonderful sea view. Lovely large room with a very large comfortable bed & a brilliant walk-in shower in the very modern bathroom, one small gripe, there was only 2 coat hangers, but everything else was superb & we even got a fresh bottle of water every day.
The dining room was nice & airy with choice of sitting & table for two, which you kept throughout your stay, the food was pretty good with loads of choices & lots of show cooking & the staff were very efficient. You could eat al-a-cart once during your stay in a separate restaurant which was waiter service & again the food was of a good quality. The bar areas were very nice with lots of different places to sit, but the waiter service was a bit slow, we did find that it was quicker to go to the bar, the prices were competitive to the area with the spirit measures being huge. The entertainment was poor for a Thomson Hotel, but there were signs that measures were being taken, in fact during our stay a young rep called Cara was recruited for a fortnight to boost the evenings and she certainly made a difference and filled the dance floor every time she performed. The sunbed issue did not effect us as we are beach people, but despite the managements best efforts, beds were still being reserved from 7am each morning.
Overall a superb hotel with very good staff & management, we did see some teething problems on a couple of occasions which were rectified quite quickly & every guest received a complimentary drink.
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- Also Known As:
- Protur Playa Cala Millor Hotel Majorca