I am just back from a weeks stay at Protur Playa Calla Millor with my boyfriend and I can honestly say it's been one of the best holidays we've ever had. Prior to booking the trip we had come to Trip Advisor to research some hotels in Calla Millor and loved all of the positive reviews (and the amount of positive reviews) left for this wonderful hotel. The very minor negative reviews left made us slightly sceptical about it but we are so glad in the end we chose to book here.
Upon arriving at the hotel we were so pleased, the entrance and waiting area is beautifully decorated, bright and very modern (as an interior designer it was my ultimate heaven!). We arrived at 5am and were both very tired, we were given instructions as to how the hotel worked (eating times, entertainment and general information) and given our keys and we were on our way. Originally we were placed on the first floor and a room with a partial sea view, at 5am I was not prepared to go back to the reception and inform them we had paid extra for a room with a sea view (and we also wanted a higher floor), so we slept the night and early morning I headed to the reception to ask kindly if they wouldn't mind if we moved. The gentleman at the reception was very friendly and understanding and granted our wishes of being moved to another room with our paid-for sea view. We were issued new room keys, and it was as simple as that. I originally felt bad for requesting to be moved but once we had seen the new room we had been issued we couldn't have been more pleased I did!
We were given a room on the 7th floor, directly facing the sea with a good sized balcony with the most beautiful view of the sea and the beach below). The all-over decor of the room was very modern and stylish and it was also kept very clean. The bathroom had a great sized shower and the bed was a great size and both of us felt very at home here. Our bed was changed/made daily and we were issued with fresh towels daily also. I think any room in this hotel would be great but if you're looking for the wow factor and a beautiful view to wake up to I'd definitely pay the extra money for a sea view as waking up every morning and seeing nothing but the beautiful sea was worth every penny.
After reading some reviews on this website a few had left comments about the food being okay and just standard hotel-style food (repeated meals, boring etc) so my partner and I decided to only book half-board so we had the option to eat out if we wanted. After arriving and spending a few days here we both regretfully admitted that we wish we'd booked for the all inclusive as the food was so so good. I can happily say that I cannot understand what the complaints on here have been about the food - the variety was great, it was all freshly cooked and there was TONS of it! The buffet style layout was a great idea and me being a picky eater at the best of times, even I found food I liked. In the morning for breakfast there was fresh fruit, a variety of cereals, granola, yoghurts, full fry ups, toast, fresh fruit juice, croissants, doughnuts...the list goes on. At dinner time there was always a variety of food to suit everyone (which was not always repeated like people claimed) - a variety of fresh meats, pasta, cold meats, salads, vegetables and the food available was well thought out and beautifully presented with different styles of cooking.
POOL AREA -
The pool area was fabulous, it was very stylish and modern again (all white and minimal) with a selection of different sun loungers. My partner and I tried each one every day and we have to admit we did enjoy the comfy bed-style square loungers on the raised platform in front of the pool the most (unfortunately there was only 10 of these so you can imagine the competition to get one in the morning - trying to get one was like gold dust).There was square bed-like loungers again at the sides but with four posters and white curtains round each side, individual sun loungers with an umbrella and a table, and then some at the outer edge that were the same square bed loungers but had a fabric roof so it was shaded for those who wanted to be outside but not sit directly in the sun. We spent our entire holiday during the day by the pool sunbathing, and we enjoyed it greatly but did not enjoy the battle to get a good bed. That is the only complaint to this whole holiday is that the hotel is not strict enough on people putting out towels and claiming beds before being allowed out to sunbathe (sign said 8am i believe), people were out at 5-6am and putting out towels then going back to bed and getting up mid morning and going down to the bed that they had laid their towels on which I feel is unfair on other hotel guests. Apart from that which in comparison to the whole holiday is very minor, we loved the pool area. The pool itself is amazing, very large and not too deep, kept incredibly clean, with a plant feature within the pool and also had several in-pool loungers which was great for sunbathing on in the heat but keeping cool as you were submerged in the water (a fabulous idea). We were amazed as at night the pool floor had scattered lights that came on which looked like twinkling stars and was absolutely beautiful to look at from our balcony at night and again an interesting and well-thought of feature to this hotel. There was a bar area next to the pool, and also an area under a giant canopy style cover that had comfy seats and was a great place for me to go and read my book or have a little break from the roasting hot sun for half an hour or so, where there was also a nice constant breeze. Beside this there was also comfy hammocks, and a good sized jet jacuzzi. This hotel everyday continued to amaze us and there was so many wonderful outside features to be taken advantage of.
Previous comments for this hotel only had positive things to say regarding the staff and here I will sing their praises also. Every member of staff my partner and I spoke to, passed in the hallway or were served by at meal times were friendly, smiley and very polite. The reception staff were helpful in every way they could be, I unfortunately had an incident with my hand in the hotel room where it got jammed in a door (my own fault), and the staff went above and beyond to help me and were very caring and sweet. I feel terrible for not ever asking their names, but the woman with the glasses (I presume a member of management?) was so lovely and kind and every day I saw her she would ask how my hand was. The hotel overall was so well run as me and my partner noticed on several occasions - every one of the staff members always seemed to be busy doing something and the place was always kept immaculate. The hotel appeared to run a very tight ship and they all seemed incredibly hard working and it was so good to see such eager to please staff. We had such a laugh with some of the kitchen staff at breakfast time (the gentleman at the cooked breakfast area who scarily resembled Adam Sandler) was hilarious and was always joking and laughing with us and even made me my own Mickey-Mouse pancakes one morning (how cute!). All the staff made us feel so at home and welcome, and it was even nicer at the fact that they remembered your face and would smile and say hello and would even make conversation with you, it's a very nice touch and has ultimately made us want to visit again in the future.
Overall we cannot praise this hotel enough, our stay was absolutely amazing and we were so sad to leave on our final day but we know we will definitely be booking up next year to come stay! Such a fabulous hotel with wonderful staff and I'm so glad we found this beauty of a hotel.
Thankyou Hotel Protur Playa, we look forward to seeing you again next year!
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- Also Known As:
- Protur Playa Cala Millor Hotel Majorca