Based on other reviews posted on the web, we had high expectations of this hotel.
Upon entering the hotel, an overwhelming odour of what can only be described as "crude oil" was present.
The reception staff were friendly and courteous, happy to check us in and send us to our room.
The first challenge was getting a lift-it seems as if these devices are a popular toy for the wealth of unsupervised children in the hotel. As these lifts do not have proper doors like a typical European lift, this is the last place children should be playing.
After travelling down some floors, the lift actually stopped partly between floors, leaving me and my partner having to clamber out with our luggage.
Having worked our way along the tired and bare corridors, we finally found our room, number 313. I have to say that we were very disappointed with the quality on offer- the room was very basic and was not even clean. We had a thread bare chair to sit on, ants everywhere (we never left our suitcases open!), holes in our bedding and more worryingly, a large structural crack running right down the bedroom wall (see attached photo).
The room was also situated right next to a fire exit (again see photo) which was being incorrectly used by guests as a general route of entrance/egress and was littered with used coffee cups and glasses.
On going for our evening meal, we were most disappointed at the selection and quality of food on offer- after some dried up chips and pizza, we finally decided to go out to a restaurant instead.
After having a restless night and no longer being able to tolerate the "crude oil" smell which filled the hotel, we decided to check out early after only one night (7 nights booked!).
First we took breakfast- again, the quality was poor with dirty cutlery and glasses the norm.
A lady had a nasty accident during breakfast where she dropped a plate onto her leg and dislocated her knee. Having collapsed to the ground, the waiting staff ran to her assistance, but didn't have any first aid training. Before I could shout "no", the friendly waiter tried to bend her leg, causing her to yell with pain. A hotel this size with children really should have some first aid capability. All the meanwhile, other guests were squeezing around the lady lying on the floor in order to get their sausages and rashers from the servery before breakfast closed. This was the final straw for us.
Checking out with nowhere else to stay was still preferable to us versus continuing our stay. Fortunately we managed to get fixed up in an Iberostar Hotel in nearby Alcudia, which provided much superior facilities.
The Don Pedro is in a breathtakingly wonderful location but desperately requires renovation in order to make it acceptable by todays standards. As the expression goes, you get what you pay for.....
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- Also Known As:
- Don Pedro Cala d Or
- Don Pedro Cala Millor, Majorca