Hi, firstly I will say this is my review based on my honest opinion of the hotel, when I go on holiday if its 5 star then I expect a good standard, I don't expect UK standard 5 Star like The Ritz Hotel with fine dining and a butler service for my room which some people seem to expect when they go abroad, standards are different throughout different countries and I take this into account when reviewing.
The hotel itself was new, clean and fresh, the pools (all 5 of them had something for everyone) yes they were cold but only for that first 30seconds when you jump in then they feel warm once your body acclimatises. Daytime activities available for kids and adults. Every single member of staff from, reps through to cleaners and maintenance staff never passed us by without saying hello. There are actually a few English staff actually working for the hotel here which is unusual but nice to see. The restaraunts were all self service with a good choice of meat, fish, cheese, salads, desserts etc, the staff were very quick to clean away plates etc, very efficient. Some of the desserts looked very pleasant but were a bit bland to taste. Ice cream, lollies, soft drinks , beer and water were all on tap self service throughout each day and night which was excellent. Never had to queue more than a couple of minutes for a drink on a night, some cocktails included and some of the spirits included are branded and not local brands. Beware at the self service soft drinks machine outside as wasps gather there and you risk getting stung every time you try to get a drink so supervise your children at this area to avoid any problems. The evening entertainment for kids was excellent a bit repetitive but the kids still enjoy it. For adults it was ok but I would have preferred more professional acts rather than the entertainment teams singing etc, but that's just my opinion. We stayed in a duplex apartment in block 1 and it was the highest block so our roof terrace was totally private, the views were amazing and the roof terrace was massive with plenty of tables, chairs, 2x sunbeds, a double bed with cushions, a beanbag chair, a shower and of course the jacuzzi bath. This room itself was fresh, clean and modern and comfortable. All in all The duplex was by far the best room we have every stayed in abroad, anyone disappointed by these rooms, well I don't know what they expect but you will find it hard to find better. Only 2 things to mention about the rooms, the cleaner could have done better, none of the glass on the balcony or the sliding doors were cleaned of marks throughout our stay and they didn't venture upstairs onto the roof terrace to see if anything required cleaning, as a result I had to clean out the jacuzzi each time we used it, which doesn't really bother me but when on holiday staying in the most expensive rooms in the complex I would have thought this would have been part of the cleaning service. If you have young children I would recommend the swim academy. We had Hollie who had exactly the right attitude with the kids to build there confidence but also get them to overcome there fears. My daughter who is 5 had 5 x 30min lessons in a group the most kids in any session was 4 the others there was only 2or 3 children so it wasn't far off 1 to 1 coaching. At the end of lesson 5 my daughter swam across the pool completely unaided with her face in the water. We have never seen her do anything like this at home and that's after 12 lessons at the local authority run pool. It makes all the difference the instructor getting in the pool with them and makes a massive difference to confidence levels. WIFI is available free throughout the hotel and in rooms but beware, the connection is totally erratic, and its like going back 7-10 years to dial up and is very slow and frustrating, I know people go on holiday to get away from it all but I like keeping myself up to date and just browsing as I can't lie and read books. All in all a very nice complex and its worth a visit, we would go back again.
- Official Description (provided by the hotel):
- Protur Monte Safari, a four star aparthotel in Majorca, is located in the outskirts of Cala Millor, to the side of a hill with beautiful views from Costa de los Pinos to Sa Coma. The city center is about 1000 m away. It has 306 apartments with heating and air-conditioning that have one bedroom, a living-dining room, satellite TV, piped music from TV channel, safe-deposit box, direct-line phone, fridge, microwave, bathroom and balcony. The Aparthotel has a lounge bar, poolside bar, restaurants (Sa Sinia, Es Moli, Sa Gondola), TV room, games room, outdoor swimming pools with area for children, heated swimming pool with jacuzzi, sauna, gym, children's playground and Mini Club. Amongst its numerous facilities is noteworthy its real turf football pitch and Spa centre (open tuesday through sunday). ... more less
- Also Known As:
- Protur Monte Safari Hotel Cala Millor
- Protur Monte Safari Cala Millor
- Holiday Village Majorca - Protur Monte Safari Cala Millor