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“A tranquil location; nice for peace.”
Review of Illot Suites & Spa

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Illot Suites & Spa
Ranked #27 of 58 Hotels in Cala Ratjada
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A tranquil location; nice for peace.”
Reviewed 5 December 2013

What I can remember of this place I was very impressed with. However, be cautious of using their beauty therapist. I had a massage, and the next day went into labour three months early. I then had to stay in Majorca for a further two months, after giving birth to my baby boy.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IndianaRom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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240 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2013

After reading mixed reviews about this hotel was a little worried about what to expect, but couldn't have been far from the truth! Hotel nice, rooms modern and clean. Staff very polite and helpful. Pool area, spa and entrance to hotel need some work as old decking which is quite dangerous. Food good variety and tasty. Drinks good standard for all inclusive. Bargain price as we paid £980 for 6 adults all inclusive for 5 nights so you cant argue for what you get. Great for families with superb gym area. Would suggest private transfer as it only takes 45 mins rather than 2 hr shuttle transfer. Defo worth paying extra money for. Not much to do in the resort so would recommend hiring a car although easy access to other resorts via bus. 15 min walk to beach. Harbour area nice with good variety of bars and restaurants. Was surprised how many shops are in such a small resort. Don't believe all the bad reviews as I'm sure some people just put bad stuff on here for the sake of it. Would rate this hotel 4 star.

Room Tip: Ask for rooms facing pool area as view is better
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  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank costadorada186334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 October 2013

This in no way is a four star. While the hotel was okay, very central (between downtown and beach) yet quiet and the staff was really nice & tried hard, the rest was pretty bad.

Upon arrival we were told that the hotel was overbooked and we were sent to a different (clearly sub-standard) hotel. Very disappointing.

It did not get better after. All the furniture is slightly broken or dented. Nothing seems new or working. The hotel was not quite clean, but not dirty either. In general the entire hotel was not taken care of. The spa was simply ugly, boring and full of scale and algae. The floor was made of wooden planks that were just slimy. The food was boring as well. Pretty much every evening the same and the dining hall appeared a bit overrun.

What I really do not understand is who write all the good reviews here. This is not really a good hotel nor is it good value for money. We paid 160Euro per night. At this rate you get a decent NYC hotel.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
4 Thank thomas054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cala Ratjada hotels

Tipperary, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2013

We stayed in the lllot suite for 1 week all inclusive.We really enjoyed our stay there..Apartment was very clean and spacious.The food was very good and a great selection.The mini club was Great for our 4 year old,Barbara was the entertainer she does a Great Job and really connects with children,She really enjoys her job..Bar staff were very friendly as were restaurant staff..reception very welcoming on our arrival...I used the spa for a treatment and the indoor pool all very good..A cot was also provided in our room for the baby big and spacious!All in all i would recommend this hotel for a relaxing hol and atmosphere.Yes i would rate it as a 4 star.

Room Tip: Garden view are quiet if travelling with children.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank irishholiday2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N.Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2013

Just returned from 1 week all inclusive with 2 kids. Hotel is in a great location - just over 5 mins walk to a lovely marina and 10 mins to the main largest beach. Shops, bars and restaurants under 1 min. walk. Our room was overlooking the pool with a view of the mountains, and was quiet at night. The hotel on the whole is modern, clean and spacious. The rooms are a decent size and modern, but basic. The satellite tv has no english speaking channels for kids, just 2 news channels. The rooms are "cleaned" daily. Beds made and towels changed, but very little evidence of actual cleaning.

The pool is the downside to the hotel - it is too small for a hotel of this size, and like all other reviews have stated, the decking around it needs urgent attention. Planks lift as you walk on them, and I actually came across a nail jutting out. If another guest hadn't banged it back down, someone could have been very hurt indeed. Young children just run along and don't look down at their feet! It also gets very slippy when wet. The annoying thing is that it could be fixed very easily and inexpensively. The hotel state that the pool area only opens at 8am and the door is locked to the outside until then, but on quite a few mornings there was hardly a lounger left by 8am. Many of the loungers are broken and need replaced!!! A large percentage of the pool area is in the shade by 5pm.

The all inclusive is just ok. Have been to much better. The food at the buffet is pretty good, although juices, tea and coffee could be a lot better at breakfast. Although there are different fish daily, there is a lack of decent cuts of meat - didn't even come across a chicken breast the whole week. We usually found something we all liked though. Outside the main buffet meals in the restaurant, there is very little else all inclusive. At the pool bar, there is a small selection of A.I. drinks, the tiniest tubs of ice cream you have ever seen, and late afternoon there are a few cookies, strange, not very nice pastries, and a couple of sandwiches. Where we went before in Mallorca the A.I. included all ice creams, crisps, a la carte pool bar menu all day and hundreds of drinks and a great selection of bottles of wine and beers. Here, it is wine by the glass - red, white or rose, and no choice.
Staff in the restaurant are friendly, and night time bar waitress, but rest of staff are unfriendly, especially reception. The entertainment team do their very best, and have to mention Ieva who was great with the kids. Would say that the hotel was 50% German, and the other 50% made up of English speaking, french and spanish.
Cala Ratjada is a lovely area with beautiful scenery. Cannot believe that someone referred to it as a German Magaluf. It is far from it!!!! It is a much more upmarket resort. The fact that there are less British people makes it classier. There are lovely restaurants down by the marina. The only annoying thing is that all of the menus out the front of these restaurants are in German. Even though I could understand them, I found this off putting as it's like they only want German clientele.
The safe and wifi should be free in a 4*. We found wifi to be very poor as not strong/fast enough to skype or facetime.
We had a great week, and would definitely return to Cala Ratjada, although I wouldn't return to this hotel. I would rate this hotel as a good 3*.

Room Tip: Definitely choose a room with a pool view. If you are travelling without children, ask for a 1st fl...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillyWOnka55000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2013

We had a great holiday at this hotel. We have two kids aged 4 and 6 and they loved it! The kids entertainer Eika was great! We went all inclusive. Food was really good with a great range of choices for everyone. Drinks were really good and ice creams were available all day plus snacks at various times. Evening entertainment was good - the kids loved it! There was also a decent gym, squash courts and paddle tennis. Indoor spa needs a bit of money spending on it but who needs an indoor pool when the weather is 25-30 degrees during the summer? Rooms are good but air con not great! There was a good shuttle bus to and from the beach which is really nice! One word of warning the transfer from the airport on the bus is 3 1/4 hours long when it states 1.5 hours long. We got a private mini-bus back which only took one hour! Overall really good value for money - you won't be disappointed!

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2013

We stayed for 1 week here and I can say definatly not 4* just scrapes by on 2* the kids are 8 & 12 and apart from the pool they had nothing to do in hotel and yes the annamation team do work hard but you have to be under 5 to enjoy it . The hotel is out dated with worn furniture and if you want a pool view room ask for a room with an odd number and 1st floor has massive balcony I was at rear of building with views of someones flat just 10 metres away not nice at all they seem to keep these nice rooms for germans only .food was very good and plentyful but poolside bar there's a horrible nasty man with a goaty on does not want to serve the british he moans at everything and allinclusive bar list is a joke out of about 100 drinks 8 are avalible for inclusive and my god the transfer 2-1/2 hours forgot to mension the herendous decking every where split ,bust,loose, and crap I would never go back here we did meet some lovley friends though that was the plus side hi alan,ann,izzabelle,and connor see you all soon

Room Tip: Pool views odd number doors and 1st floor balconys overlooking pool masive
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  • Stayed August 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Illot Suites & Spa

Property: Illot Suites & Spa
Address: Calle Hernan Cortes 41, 07590 Cala Ratjada, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala Ratjada
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Cala Ratjada
#15 Luxury Hotel in Cala Ratjada
Price Range (Based on Average Rates): £
Hotel Class:4 star — Illot Suites & Spa 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Illot Suites And Spa
Illot Hotel Cala Ratjada
Illot Suites & Spa Majorca/Cala Ratjada

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