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“Wonderful holiday July 2014”
Review of Bosc de Mar

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Bosc de Mar
Ranked #7 of 58 Hotels in Cala Ratjada
Certificate of Excellence
Kaliningrad, Russia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful holiday July 2014”
Reviewed 21 July 2014

Very nice hotel, with the perfect location just 5 min. to the perfect beach by feet, very quiet and comfortable. Food was very nice and different, very friendly stuff. I can recommend you this hotel for the nice rest:)

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
3 Thank Julia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 reviews from our community

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Traveller tips help you choose the right room.   Room tips (24)
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English first
Klatovy, Czech Republic
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2014

Stayed from 28.06 to 9.7.2014
This hotel was renovated and new decor looks fantastic, all is new in rooms. Hotel is very clean friendly helpful staff, absolutly great location the best in Cala Ratjada. Super seaview from rooms and from bar seating place. The food was excellent, lots of fish . Fantastic location for good price.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
3 Thank Evgenyia2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, England
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 13 July 2014

Stayed 8th - 18th June 2014 in room 408. Booked through Voyage Prive as a 4 star, but the hotel only has 3 stars and has a little way to go to get that 4th star. Please bear in mind we were expecting a 4 star experience, so naturally we were disappointed with a 3 star hotel.
The good bits:
Reception staff are excellent, except Joan, who has an abrupt & unfriendly manner.
Bar staff all excellent and hard working.
Restaurant staff all excellent. Attentive without being intrusive.
English is very much a third language behind German then Spanish. But all staff tried very hard to understand and help us, even if that meant fetching someone else.
The hotel decor is smart with a colour theme running throughout.
Very nice seating in the lounge. But the lounge bar was never open during our stay. Free wifi at Reception and into the lounge.
Plenty of sun beds available poolside. We only saw a towel on a sunbed once during our stay, despite this being a very 'German' resort.
Food was plentiful and constantly replenished. The usual breakfast buffet. At dinner there was a huge amount of choice so you would never go hungry. We found the food pretty good for a buffet.
Our room was big enough with a small balcony with a view over the pool and out to sea. We had sun in the morning only.
The bed was comfortable and an extra pillow was provided almost immediately it was requested.
Free air conditioning. Safe requires a deposit which is returned when you hand in the key.
In the bathroom shower gel and shampoo are provided along with soap, but no conditioner. Lovely fluffy white towels, obviously quite new.
There is a free shower/changing (no toiletries, but towels are provided) room should you have a late departure, like us.
The not so good:
The hotel is popular with parties of young men. This can make poolside very rowdy. We were only disturbed by their homecoming on one occasion, thankfully.
The nearby Cala Aguller beach is also very popular with parties of young people and it can be hard to see the sand for the discarded beer cans. There are also competing sound systems. However the further you walk round the beach the quieter it becomes.
Back at the hotel, you will need to provide your own pool towel.
There is a gym but it does not seem to be well maintained. There is a lot of rust on the equipment. This was disappointing, as it's something we always look for in a hotel, but we decided not to chance it. The jacuzzi was not working properly while we were there, with two of the jets out of action.
There are no tea/coffee making facilities in the room and there is no fridge. Very disappointing.
The toiletries provided are of inferior quality and with shampoo but no conditioner, again very disappointing. They were never replenished during our stay. But we had been to the supermarket and bought some decent products anyway so we didn't complain.
The bathroom has no storage provided despite there being plenty of wall space for shelving. So toiletries end up in the bedroom, not ideal. Annoyingly there is no bin in the bathroom. The bathroom has been poorly designed so that when you are sitting on the toilet you are UNDER the basin unit. Also our shower screen leaked, which we reported. This was not fixed during our stay. So our bathroom floor was a constant puddle.
The cleaning could have been better. We found a stash of 'weed' in our safe, left by a previous guest. The smell gave it away, so why didn't the cleaners find it? On a couple of occasions we had to ask for a towel or a floor mat which had not been replaced.
After a couple of days the cleaners no longer felt the need to re-set the room as it was on arrival. Our table and chairs would be pushed into the corner. The bed runner got folded up and left on one of the chairs after a couple of days.
There are very few english speaking channels on the tv. But there is one news channel and a good music channel.
There is no car park and street parking can be difficult but you will need a car. There are many beautiful beaches nearby.

Overall a very nice 3 star hotel but spoilt by the rowdy behaviour which goes unchecked.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4 Thank Suerage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciHoteles, Atención al Cliente at Bosc de Mar, responded to this review, 11 September 2014
Dear guest,

Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

All our guestrooms and facilities are inspected and cleaned rigorously, and so we apologize if during your stay there may have been an isolated failure in the process that would have caused the inconveniences that you describe, and we will take measures so that it does not occur again.

We are at your service for anything that you may need. We hope that you can visit us in the near future so that you can enjoy a real Vincci experience.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bosc de Mar

Property: Bosc de Mar
Address: Diseminado Cala Agulla 120, 07590 Cala Ratjada, Majorca, Spain (Formerly Vincci Bosc de Mar)
Region: Spain > Balearic Islands > Majorca > Cala Ratjada
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Cala Ratjada
#4 Spa Hotel in Cala Ratjada
#5 Luxury Hotel in Cala Ratjada
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bosc de Mar 4*
Number of rooms: 237
Official Description (provided by the hotel):
In front of the sea, only 200 meters from the beach of Cala Agulla, 1km. from Cala Ratjada center and its harbor, 80km. Palma and the airport. The hotel has 236 rooms spread over 6 floors, all with shower and hair dryer, beds and bed 1X2 meters, telephone, safe, air conditioning, balcony, satellite TV, most with sea views. Internet access, handicapped rooms on request. Fully renovated in 2014, it features an outdoor swimming pool with children's section, surrounded by large seaside terrace, lounge bar with TV. pool bar, snack bar, garden with a children's mini-club, luggage room with toilet and shower. Full buffet breakfast. Equipped with jacuzzi, sauna, steam room and gym. ... more   less 
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Also Known As:
Bosc De Mar Majorca/Cala Ratjada

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