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Grupotel Gran Vista & Spa
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Reviews (1,065)
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All reviewsrooftop bargerman guestsglass of orange juiceplenty of sunbedslagoon poolthe buffet arealovely hotelextensive groundssteam roomkids clubdining areasgerman hotelevening entertainmentexcellent facilitiestable tennisrestaurant managerhalf board
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441 - 446 of 1,065 reviews
Reviewed 16 June 2014

Well where do we start,the welcome from reception staff was wonderful,fantastic buffet layed on even though we arrived after 12am and Pepe who served us with a smile even though he was near the end of his shift and continued throughout the week with sincere friendliness,thank you Pepe for that. The Gran Vista was exceptional in every way,can't fault a thing, staff extremely friendly and nothing to much trouble. Room was excellent and cleaned by Cati every day,lovely lady. Food was exceptional, excellent choice of meals to suit everybody, had to try everything, plenty of staff around to serve and clear tables. Resort was perfect for us, short walk to beach with a stop off for San Miguel at Roma Bar/supermarket right on beach front, with great staff especially Veronica. We really didn't want to go home. We really enjoyed our week at the Gran Vista Hotel 3rd -10th June 2014 and are now starting to make plans for next year at the Gran Vista,it was perfect. Thank you julie hughes and Rob key xxx

  • Stayed: June 2014, travelled as a couple
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1  Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this reviewResponded 17 June 2014

Dear guests,

Thank you very much for your feedback and taking the time to write your impressions of our hotel.
I will pass your comments to the rest of the staff.

Sincerely,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

Just returned from 11 days at the Gran Vista,excellent hotel,staff professional and friendly. stayed on H/B basis,food superb, excellent facilities.Spotlessly clean and all staff very helpful and pleasant.Our room overlooked the pool/garden area, (preferable to car park side) .the gardens are kept lovely & always plenty of sunbeds for everyone. Special mention to Pepe in the bar areas, who was superb, also thanks to the restaurant girls who all ran around with smiles on their faces throughout our stay. The choice of menus for all times of day was excellent, and catered for all tastes,including the Bistro Bar set in the gardens. The Panoramic bar is a must if you ever go to this hotel, the views are spectacular. Great time at this Hotel. Grounds and pool area well maintained and lots of places to relax.
Shops and beach just a short walk from the Hotel. The evening entertainment was amusing and in the whole enjoyable but we did like the fact that if it was not to your taste you could escape to the bar on the top floor.
Congratulations to the manager & his staff. A place to repeat visit I'm sure.

Steve & Cathy

  • Stayed: June 2014, travelled as a couple
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2  Thank SteveinMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this reviewResponded 16 June 2014

Dear guests,

Thank you very much for your feedback and taking the time to write your impressions of our hotel.
We will send your comments to the rest of the staff.

Please visit us soon again on your next trip to Mallorca.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Just returned from a week in the gran vista,excellent hotel,staff professional and friendly.only stayed on B&B basis,food superb excellent facilities and entertainment stayed in room 423 overlooking pool,but there is a but here the A/C was poor not strong enough to cope with outside temperatures ,granted it was a heat wave week but we had to sleep with balcony door open to try and cool down which meant the down stairs bar entertainment was right below us.they need to sort this out . Maid service excellent but she removed key card that turned off the A/C so even hotter when out for the day. The only thing spoiling a great week was the room temperature. Would return if the A/C was upgraded

Room Tip: Pool rooms at back the best especially higher floors
  • Stayed: June 2014, travelled as a couple
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1  Thank Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this reviewResponded 16 June 2014

Dear Guest,

Thanks for your kindly comments. We take note of all and take sure that we are going to solve everything you are talking about. Do not doubt that it was a weekly hot.

We hope see you again next year amongst us.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Have just returned from 2 weeks hols at Gran Vista, this is our 4th visit, whilst the hotel is ideally situated, spotlessly clean and all staff very helpful and pleasant, the one thing that let the hotel down is the food, the chef should concentrate on less choice and more quality.

Room Tip: alway ask for a room above the second floor otherwise you will be overlooking the roof of the restaurant
  • Stayed: June 2014, travelled as a couple
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1  Thank peterroffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this reviewResponded 16 June 2014

Dear guests,

Thank you very much for your feedback and taking the time to write your impressions of our hotel.

We take note of your comments and have sure we are going to improve day to day our service. Thanks to guest like you, we can improve every day.

Please visit us soon again on your next trip to Mallorca.

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

This was our first visit to this resort. The hotel is in a prime position just a short walk to the beach, shops and bars. On arrival, we were given glasses of fresh orange juice, which was a nice touch. We arrived after the restaurant had closed, but the buffet was reopened for us at 10 PM. This gave us time to settle in our room and enjoy the lovely fare on offer.The staff at this hotel are very attentive without being intrusive. Senior members of staff were always around if needed. Special mention to Pepe in the bar areas, who was superb. Also, in the restaurant, Issy deserves a special mention, she was always singing, and appeared very happy at all times. The choice of menu for all times of day was excellent, and catered for all tastes. The Panoramic bar is a must if you ever go to this hotel, the views are spectacular, especially at sunset. We had a room with sea view (room 403) which was very nice, but next time we visit (and we will), we will request a room with a pool view. The spa and gym facilities are very good.Thanks for a wonderful time. We travelled on 29th May, and spent a week at this fantastic hotel. Jeanette & Les Jones. South Wales.

Room Tip: Rooms with a sea view at the front of the hotel can be a little noisy when unloading and loading of goods / laundry takes palace.
  • Stayed: May 2014, travelled as a couple
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2  Thank Les J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gvista, Director General at Grupotel Gran Vista & Spa, responded to this reviewResponded 16 June 2014

Dear Guest,

Thank you very much for your kindly comments. We will pass to the rest of our team your written.

We hope see you again next year.

The management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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