My wife and I stayed at this hotel from 1 st to 8 th May 2012 . I know some people will always find something to moan about and complain but I will write an honest report about this hotel as we found it . We have travelled the MED .area quite a lot and always stay in 4 star hotels so I can compare with authority.
On arrival, one is assigned to one of the 9 blocks scattered around the very nice well kept gardens --there are no lifts ,so people with " problems " must ask for a lower floor . The rooms are adequate in size but the balcony is so small on the second and third floor rooms, that when the small table is in the middle ,the french doors will not open fully !! The hotel is very dated and this is reflected in the fixtures/fittings in the room --1960's style --dull and boring colour schemes .The bathrooms are old and desperately need money spending on them .The TV is only a 19 in. one with very limited channel choice ( one has to pay extra for normal hotel channels found in other 4 star hotels !! ) One has to pay also for the safe .
The blocks remind me of Army barracks--they too need painting to " brighten up " their appearances .
There is no indoor pool but the existing outdoor pool is fine . On our arrival there were only 28 people there and in some respects I can understand why ---the food !!
One of the main ingredients of a good holiday is the food and this is where the hotel fails beyond belief ---Of all the 4 star hotels we have been in ,without fear of contradiction, this has to be the worst . Given that the breakfast was just ok ( one can't really go wrong here ) Evening dinner each night was a complete disaster --Quantity,Quality and Choice -non existent . One evening our main choice was as follows --a piece of pork . CHICKEN WINGS ( !! ) croquette potatoes ( just mush ) potatoes in skins and runner beans --one fish dish only . Another evening we were offered beef that had been cooked for a 6.30 pm start and allowed to cool throughout the evening --it was so tough -again on two evenings, steak, the latter was pure gristle .The food that should be hot is not . The meat quality was so poor and the worst I have ever come across in any hotel. The choice of bread was so restricted ,desserts lacked imagination and choice --cake was served wrapped in cellophane ,as though it had come off the supermarket shelf . Fruit( tinned ) looked as though it had been rescued from the Titanic . Several guests were complaining --something MUST be done . This hotel is now called the Weight Watchers hotel !
One elderly guest commented in the Dining room to me --"it's good here " and I think this sums up ,with respect ,what this hotel is all about ,as I saw it --most of the guests were elderly and had not experienced modern hotels with modern standards of food . Many were "return " guests who felt comfortable in this small hotel--and I can understand it .
The hotel staff were excellent ,especially the reception staff and it all seemed a family --they had time to talk to guests and make them feel welcome . This is sold as a Thomson GOLD hotel --from the point of view of the hotel itself, this would fail under the terms of the Trades Description Act I am sure BUT in its defence, I have to say the Thomson Team were brilliant ,ably led by Lisa and the very talented Deano ( unfortunately he had to leave to cover in the Levante Hotel ,Cala Bona --at least he will get some real good food ! ) Mention should also be made of Marcus and Katie . They worked very hard and gave us each evening some outside professional acts to enjoy --of very good quality too !
We only went on one Thomson trip as they tended to be expensive --
Come Fly With Me ( a Frank Sinatra tribute ) --it was the best £100 spent -the show was fantastic and everyone should go and enjoy it .
So the holiday was not a complete disaster -the weather was very kind to us and C'an Picafort is a very nice town to visit ( not like Alcudia ! ) . The hotel is situated in a pleasant residential area and is a 20 min. walk away from the town
Would we return to Picafort Park Hotel --sorry no . There are much better hotels for the same or less price in Majorca and the Med -----we felt, as far as the food and accommodation was concerned ,we had been both mislead and let down by Thomsons .
A few more guests arrived towards the end of our stay but clearly the hotel has a problem ---the manager was conspicuous by his absence and when he did visit the restauurant, always walked down to the kitchen using the part of the restuarant not used by the few guests. 3/4 of the restaurant was not used !!
Thomsons should not advertise this as a Gold Hotel !!---on our experience !--3 star possibly .
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- Also Known As:
- Picafort Park Ca n
- Picafort Park Hotel
- Hotel Picafort Park Ca'n Picafort, Majorca