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“Superb resort with superb international kids club”

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Vell Mari Hotel & Resort
Ranked #21 of 39 Hotels in Ca'n Picafort
Reviewed 13 July 2014

Brilliant resort, probably one of the few that lives upto and exceeds the photos that advertise it. International kids club with Michele, Naiomi, Sabrina and Fabio was great also. Not many kids clubs that can offer horse riding, Karting and paintball. Will definitely be back again. Would recommend a pre booked transfer, either on your own or as part of reduced stops.

  • Stayed: July 2014, travelled with family
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8  Thank Hamills2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 15 July 2014

Dear Hamills2014,
We thank you very much your confidence.
We are realy very happy to know that you have had a very nice experience.
Thank you very much again

See you soon!

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228 - 234 of 794 reviews

Reviewed 6 July 2014

We stayed at this excellent hotel in July 2014 with our granddaughter and friend (11) The room we had in block 2 overlooked a small quiet road but one of the children had to sleep on a pull out bed and there wasn't much space so we asked reception to be moved, we were given a room in block 4 very spacious with a lovely view of the pool and garden and two double beds. The staff at reception were always very helpful and all of the staff were happy and polite.

The food was very good, lots of choice. We travelled all inclusive which was a big plus, you could have loads of free drinks including cocktails and slush puppies and there was a big fridge with ice creams. In the day you could make yourself toasted sandwiches and there was always pastries and cakes. Every meal the chef would do display cooking which was always good.

In the day there was entertainment for adults but can't rate it as did not do it. Our children attended the maxi club which was very good with lots going on. All the staff work very hard all day long. Special mention to Naomi who was absolutely fabulous with the kids. Also more clubs for younger and older children ; Michelle who ran the mini club spoke so many languages and changed so quickly between them all, it was unbelievable. In the evening every night there was fabulous shows for the whole family. Some nights the team from the hotel put these on, they were very good. The best were the Lion King and the Top of the Pops. On Friday night the kids attended a chocolate party for €10 and it was great fun although they came back COVERED in chocolate.

The outdoor pool was big and it was never crowded so you could find plenty of space to swim. Deep and shallow. They had a water game every day. There was also a splash pool with slides and an indoor pool.

One of the good things was that there was a strict policy that you could not reserve sun beds so no waking up early to do so. The hotel is in a quiet area with beautiful gardens, glad we were not in the main town. It is about 15 minutes walk to the beach but the hotel does have a free courtesy shuttle bus that runs you down several times a day.

We never return to a hotel but this one was one of the best holidays we've had, excellent and bound to go again.

  • Stayed: July 2014, travelled with family
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13  Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 11 July 2014

Dear Jennifer:

Thank you very much for your comments and punctuation.
This always encourages us to have more enthusiasm and desire to improve.

Thank you very much and best regards

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Reviewed 4 July 2014

We had a very pleasant stay here in June 2014.The room we had was in block 1 overlooking the pool and on the ground floor which we requested and got at no extra cost.Beds were a little uncomfortable..the food was ok not as good as other 4 star hotels on the other hand the ground were 5 star.Kids pool had slides!A big thank you to Michelle and Naomi who kept both our kids happy(aged 6&10)they were by far the best kids club ever.We got a taxi back to the airport in 45mins for 75euro as the bus took over 3 hours to get to the hotel but we didn't mind so much as we got to see a lot of the island.overall it was a great family holiday.

  • Stayed: June 2014
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4  Thank katiecod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 11 July 2014

Dear Katiecod,

On behalf of all our team thank you very much for your comments.
It helps to improve our service and cover expectations of our guests

See you soon!
Best regards

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Reviewed 4 July 2014 via mobile

We booked this hotel as we sow that it was an iberostar hotel. On the online booking it was sold to us as iberostar resort. Once we arrived at the hotel we realized that it do not depend anymore from iberostar but it was too late we could not cancel even if we were tricked.as an a expert in resorts I could see why the do not belong in this chain anymore. Rooms are really old and the furniture even older pool too small and always occupied food quality poor , we asked for pool view and the gave as a room facing a narrow street no privacy. animation program ???

  • Stayed: June 2014
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1  Thank Odenburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 11 July 2014

Dear Odenburge:
Vell Mari Hotel & Resort has always had the same owner.
We have the same staff. We have improved the facilities.
We have improved the standares.
And we have workers from other hotel chains.
We communicate to all our partners for our decision.

Again sorry for your confusion and at your disposal

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Reviewed 2 July 2014

Stayed at this lovely hotel in the tree's in May 2014. Beautifully clean with happy and helpful staff throughout from reception to house keeping. We would return. The hotel is fifteen minutes easy walk from the beach. Pool towels are available with a refundable deposit. The apartments are spacious with large balconies. Travelled as a couple in our 60's. Lovely for families, Lovely new children's pool, lot's of things for children to do.

  • Stayed: May 2014, travelled as a couple
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3  Thank dora601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 11 July 2014

Dear Dora 601

On behalf of all our team thank you very much for your comments.
It helps to improve our service and continue thinking that we have done a good work.
Thank you very much and best regards

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Reviewed 1 July 2014

Today we returned from holiday in Majorca hotel Vell Mari. Fast, courteous service at the front desk but without the smile (maybe the ladies were to bad days ...). Room unqualified, clean, cleaners very welcome. Food varied, delicious and plenty.
Friendly service in a restaurant, especially fair lady waitress at dinner time.
Thanks to Michelle for the great work with children in the Kids Club!
The negative side:
1. Not all drinks and ice cream for children free for all inclusive!! - The first time that tried the!!
2. Quite boring performances, no competitions for children, only dances and songs .....
3. NO DISCO FOR ADULTS! We do not expect the disco every evening will be, but at least Friday and Saturday .....
4. Quite far from the beach .... but there is a shuttle.
One more thing for all who want to take advantage of the transfer TRANSUNION. Transfer of these buses is at least three hours drive from the airport to the hotel in the heat, the crying young children, without air conditioning. During the stop, people got out and looked for taxis because the driver was unable to say how long does the journey will have .... so better to take a taxi .
After 3-hour bus ride, we were surprised by the pleasant nice friendly hotel.
Thank you all over to use for peaceful and pleasant holiday.

Room Tip: Our room was in the first building on the first floor. The view is not interesting because in anothe...
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  • Stayed: July 2014, travelled with family
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2  Thank K M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 11 July 2014

Dear KM
First of all we would like to thank you very much your comments.
We have taken very good note in order to improve our service.

We hope to have the pleasure of welcoming you and your family soon
Thank you very much and best regards

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Reviewed 11 June 2014

This hotel is worth all it's 4stars and more. We have just returned from a week here and I have no faults in it what so ever. The hotel and the rooms are absolutely immaculate with rooms getting cleaned every morning. The staff were so nice and friendly most of all the kitchen staff. Entertainment was great and kids had plenty to do. The food was cooked fresh in front of u every morning lunch and dinner with a wide range of Buffett food to choose from. Can't wait to go back

  • Stayed: May 2014, travelled with family
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15  Thank Charlene F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vell Mari Team C, Director de Relaciones con Clientes at Vell Mari Hotel & Resort, responded to this reviewResponded 22 June 2014

Dear Charlene,
On behalf of all the team of Vell Mari Hotel & Resort we thank you very much for your punctuation. In your case we see very clear that the values of Hotel mixed with the good service they had done an EXPERIENCE to remember.

Thank you very much and we hope to have the pleasure to see you again.
Best Regards

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Additional Information about Vell Mari Hotel & Resort

Address: Carretera Arta Alcudia 127 | Urb Son Bauló, 07458 Ca'n Picafort, Majorca, Spain (Formerly Iberostar Vell Mari )
Region: Spain > Balearic Islands > Majorca > Ca'n Picafort
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Ca'n Picafort
#12 Luxury Hotel in Ca'n Picafort
Price Range: £54 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vell Mari Hotel & Resort 4*
Number of rooms: 211
Official Description (provided by the hotel):
Vell Mari Hotel&Resort is located in Ca'n Picafort in the north of Majorca, just 700 meters from the beach of San Baulo with protected white sand of 17 km in length and has an excellent Mediterranean weather almost all year. The Hotel offers its guests a free shuttle to the beach. Over 30,000 m2 of facilities make Vell Mari spectacular Resort for family travel or sports enthusiasts. This Hotel is recommended for fans of Cycling and Golf. Vell Mari puts at the disposal of its clients agreements with the major Golf Courses and clubs of cycling. In addition account with 4 paddle courts, 1 tennis court, 1 minifootball field, mini gym, spa and massage area. This resort consists of 211 apartments of different categories with beautiful views of the lake 2 swimming pools surrounded by full nature. Spacious apartments in small buildings of 3 floors with facilities for handicapped people and private parking for their customers. ... more   less 
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Also Known As:
Iberostar Vell Mari Hotel Ca`n Picafort
Iberostar Sa Coma
Iberostar Hotel Vell Mari
Vell Mari Hotel & Resort Ca'n Picafort, Majorca

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