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“Great Hotel but not a 5* Vegas Show Hotel for all those moaners !!!!!!”
Review of SuneoClub Haiti

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SuneoClub Haiti
Ranked #8 of 39 Hotels in Ca'n Picafort
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Hotel but not a 5* Vegas Show Hotel for all those moaners !!!!!!”
Reviewed 2 September 2010

The Haiti is a 3* Majorcan Hotel with a bit of work needed. It has dedicated hardworking staff who put up with a lot of very arrogant and moany people, ranging from Nescafe coffee man who hasn't yet come out of his cave to the Champagne Lifestyle lemonade money gang who regularly brought their mates in from other local hotels to take advantage of the free drinks!!! ( Wristbands a must for next year !!! )
I sometimes feel ashamed to be a Brit as we appear to be self centred jingoistic idiots who cannot accept that maybe we should attempt to at least embrace the culture and peoples of the countries we visit.

Anyway that rant over !!!

The Hotel Haiti is a fine establishment that serves good food on a daily basis to a particularly fussy bunch of people. There is always a good selection of food at every sitting.

Breakfast :- If you want you can have an unlimited full english everyday complete with mushrooms, hash browns and bubble. But also you could just have cereal, toast or even perish the thought FRUIT !!!!.

Lunch:- A full selection of Salad dishes, Meat dishes, Fish of varying kinds and again that FRUIT!!!

Dinner:- Much like lunch a really good selection and from what i can gather its on a 2 week rolling menu that ensures there is always something new to try. My 12 year old always found something to eat and loved the fish dishes in particular.

Some of the guests could do with partaking in the aforementioned Fruit and salad as on occasion it did look like a convention for the US obesity programme.

The Staff are great from the Cleaners who work hard from early morning until some of the very later risers can be bothered to get up. The bar staff in particular Juan are superb and given the turnover of people in the Hotel to remember your drink is frankly amazing.

As an entertainer Jade was superb, she was so full of life whatever the time of day and spent many happy moments in the pool ( even when it was a little chilly !!!) She ruled at the Mini Disco and the kids adored her from the tiny 2 year olds up to the Teenagers. She has boundless energy and should be commended for her hard work with both the little ones and the adults.

On the entertainment front if you want to see a Broadway show every night then dont go to Majorca, it doesn't happen !!! If however you are content to be entertained by the normal standard of Island hoilday 3* entertainment then this does just fine. Sometimes i find the bad acts just as entertaining for their badness ( not a word i know but it fits here!! ) But there are also acts like Xerox who tour the island year in year out and put on a great show.

All in all the Haiti is generally ( barring the odd idiot who you find in every hotel ) good clean fun.

I think that the All Inclusive biling is a little misleading but if you look at it as Full Board with free drinks then this would be a better description. I will be back again and i think given time and a few tweaks here and there the Haiti will grow into a quality All inclusive destination.

Finally i have to mention 2 things. The sunbed race is a joy to behold, but many times i came out of breakfast at 9 and still found a sunbed available so the doom and gloom merchants who say you just cant get one clearly didnt try til at least 10 am and i defy anybody to go on Holiday to most Hotels of ths size and find a sunbed after 9 !!!! Get up earlier !!!!

And the second thing is the Magnum rush, this is even better and a great display of the greed of some !! The ice cream freezer is stocked all day long with varying lollies and such, but when the Magnum type ice creams are put in people go bananas i actually saw 1 lady with 7 of these ! and when the barman in very good english told her 1 per person she apparenty couldn't understand him although i could at least 10 yards away which takes me back to my first paragraph !!!!!!

Go the Haiti if you look at the brochure properly read what you are actually going to get you will not be disappointed.

  • Stayed August 2010, travelled with family
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6 Thank TheFlyers2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (480)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
glasgow
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2010

Just arrived home today 31st aug before trip I had read some of the reviews which were mixed cant fault hotel for cleanliness beds changed dailly room spotless food was on a different level I have never been in all inclusive with such poor food salads at night with no meat or fish same boring stuff day in day out more like kids food plates very hot to hide coldish food just no choice bar staff arrogant rules for some if the face fits youre ok but if it didnt too bad size of plates were like kids size reps did their own thing didnt want to know most of the time bingo advertised on board but didn't happen many accidents in hotel especially at the pool but no first aider or life guard would not recomend this place to anyone the only good thing i was only away for 1 week could not of stood this for 2 weeks if you wanted a bed by the pool you had to be there for 7am to put a towel there and there were no germans i could go on and on , never again

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank easdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
Reviewed 31 August 2010

We have just returned from a week staying in the Haiti and I would agree with most of the reviews I have read today. The location was good with a short walk to the pubs, shops and the beach. The rooms were very basic and the carpets in the corridors could do with a good clean. On the plus side the food was good and the staff were nice and friendly. My children are 13 and 15 and we had to go out every night to find something to keep them entertained as there wasn't much to keep teenage boys busy. Having said that the Thomson Reps were great with the younger kids and worked really hard. The sun bed area and seating area is not big enough to accomodate the amount of guests staying there, this was not a problem for us as my husband does not sleep late so he queued from 7.30 each morning until the doors opened at 8 to reserve our favourite spot! At the end of the day you get what you pay for and taking everything into account this is definitely a 3* accommocation.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wiiliams186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 31 August 2010

Stayed for 7 days, rooms are very simple, some staff came across as quite rude and not very willing to provide any asssistance.

Entertainment was a big let down, very tacky , tried to stay out of the hotel as much as possible.

The selection of food was boring and plain, i personally ate out most evenings , some other guests just wanted to get drunk, were loud, not an environment you want young children in.

There was not enough sun beds, which resulted in people to que for a sunbed at 7.30 to put towels down,

Overall you like a cheap and tacky enviroment this is the hoilday for you.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank misha14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 August 2010

Have been to this hotel many times in the last 10 years or so. This is the first year its gone all inclusive and on balance i think it should go back to half board
The hotel is not big enough to accomodate those who have paid in good faith for all inclusive facilities on the evenings. There's not enough seats in the bar or out on the terrace. We went out every night and particularly enjoyed the recently relocated from the beach Trotters bar. Excellent night out. Mo and Garlick were brilliant and made our holiday. Lovely guys.x
Going back to the hotel the food quality is still lovely. They do appear to have abandoned the kids buffet, which was always handy if you have an under 12 who needs a fix of chicken nuggets, however we could always find something for ours to eat on the main buffet. The new lunch sitting seemed to have better food on offer than the main evening sitting. Restaurant staff absolutely lovely and very polite.
Barstaff still efficient and friendly but looked jaded and miserable. Its hardly surprising though if the first week of our holiday was a reflection of how it went throughout the summer season.
As others have reported, during the first week of our holiday, the hotel was like the bloody Jeremy Kyle show on tour with people drinking all day long. We had people smashing the rooms up, alleged spousal battery,and all manner of aggro, which ended up with the foyer being filled with Police on the Sunday night. It did seem to calm down after that night but for a couple of days after, half the hotel guests were so disgusted that it appeared the flaming pitchforks were about to come out for any newcomers who as much as sneezed flamboyantly :) Shame really. All most people wanted to do was relax and enjoy their hard paid for holiday..
It still is a lovely hotel, very clean, with great food and great staff - but they really do need to pull the standards up in other areas. The pool is nice, good size but the decking around it is cracking around your feet as soon as you step on it and the turning on of the sprinklers in the morning is turning the grounds into disgusting waterlogged mudbaths. Really not great when there is not enough sunbeds to accomodate the hotel and you have to put a towel down to enjoy the pool.
Icecreams available a plenty all day and slush puppies also available.
Loved the opportunity to have cake and coffee in the afternoon. Really lovely in the shade :)
The reps? From what we saw Jade was really lovely and an asset to the hotel as was Alex. Josh was missing from the last few days. Lovely guy although did wonder if he had been sacked.
To sum it up, I'm happily going back next year as I love the hotel and appreciate the staff, however, would I recommend it to friends? - No. Not at the moment.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welovejamesmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
Reviewed 29 August 2010

Just got back from a very weird holiday at the Haiti . First week a big fight in the foyer with two very drunk families blood everywhere and one member kicked out !!!! Second week Josh the entertainer was sacked why who knows but he worked so hard with all ages. It has been something like a episode in East Enders. The place needs a good looking at the measure of drinks to big the sunbeds a nightmare. If you are not down by 8 forget it.
Lots of very common people just out to get drunk and the language disgusting. To be fair we did meet some nice people in the mist of all this and the staff in the restaurant were great but just at the top end the bottom end were rude. Bar staff seem over worked and miserable a part from a couple.
I wouldn't recommend it. A few people said last year when it was half board it was better run. We were told it was going to be closed down in October for a big make over.I don't think they were ready for all inclusive.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janetpallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
1 review
Reviewed 28 August 2010

I never write reviews but this has to be said. I stayed on holiday here and only just got back today and what I found out was appalling. The entertainer Josh, who has nothing but good reviews on this site got sacked yesterday. Im discusted, Josh was the only entertainer that made an effort to get to know me and my family and would have been the only reason I would have returned next year. Expect a formal complaint Thomson this boy deserved praise not the opposite.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah3214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SuneoClub Haiti

Property: SuneoClub Haiti
Address: Carretera Arta Alcudia, 83, 07458 Ca'n Picafort, Majorca, Spain (Formerly Hotel Haiti)
Region: Spain > Balearic Islands > Majorca > Ca'n Picafort
Amenities:
Bar / Lounge Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Ca'n Picafort
Hotel Class:3 star — SuneoClub Haiti 3*
Number of rooms: 240
Also Known As:
Haiti Hotel Ca n Picafort
SuneoClub Haiti Ca'n Picafort, Majorca

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