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“Get what you pay for, awful”
Review of Hotel Galaxia

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Hotel Galaxia
Ranked #33 of 39 Hotels in Ca'n Picafort
Reviewed 30 December 2013 via mobile

Although this a cheap hotel, you expect more.

The staff were very rude, although I don't blame them as there are about 3 of them running around doing everything. They don't want to help you. It's like they don't like English people. They were very rude and there was a MASSIVE language barrier and they didn't put any effort in to make us feel welcome, infact they checked our room key to make sure we were full board when eating!!!!

If you go full board you do not get drinks with your meals, there is not much choice.. Just chips and lettuce I ate most days.

The atmosphere is so poor. And also seems like there is a divide between nationalities (German and English) and do not expect any entertainment at night time.

The pool is tiny, I wouldn't even call it a pool.

The rooms were clean and the cleaning ladies were the nicest staff there and couldn't do enough to help you, so cannot fault that. Although we did have a broken toilet seat.

One good thing apart from the exit in this hotel is the location, it is located 2 seconds away from the beach, which is absolutely beautiful and has many shops. There is a bus ride to Alcudia too, which is a must because Alcudia is beautiful :)

Go to the location as it is beautiful! just do not stop at this hotel unless you go self catering and you're not bothered about rude staff or no entertainment (basically if you just want a cheap bed for the week)

  • Stayed: October 2013
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5  Thank jadeee_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 - 111 of 279 reviews

Reviewed 24 November 2013

went for a long weekend with a party of 8 on1st November and we were all impressed by this 1star hotel . good food,comfortable rooms and a fantastic bar with friendly staff. fantastic value for the price we paid.

Room Tip: ask for a 5th floor room, great views
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  • Stayed: November 2013, travelled with friends
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3  Thank werw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013 via mobile

Management where awful. Had to stay at two different hotels for first two nights because our room wasn't ready. Food was barely edible and always cold. Absolutely no choice . Asked for a shower room on our last day and were told to use shower at side of pool . No customer services whatsoever. We booked a family room and were put in a small room with two single beds and a set of bunk beds.

  • Stayed: September 2013
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5  Thank gregboy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

Stayed at this hotel on sept 10th for one week.
Went with my mum husband and friend.
After a rocky start going to apartments across the road for one night,we got settled in the next morning.
You have to remember this is a one star hotel.
We stayed on a half board basis ,breakfast was ok but dinner on the first night was pork chops,which were not cooked properly.In fairness to the manager they were removed.
We went out for dinner after this.We didnt mind we had paid a small amount for this hotel.
The pool is small and easily got a bed any time of day, i suspect because it is so near the beach(2 mins walk) plenty of places to eat nearby , plenty of shops,lovely resort.
Disagree with comments the spanish staff are rude .Tom an Pedro were lovely.Very large measures on the drinks .Not forgetting Sophie who was lovely too.
We always had clean towels just put them on the floor and the cleaners did clean the room .
Would consider going back for a week next year but probably just do bed and breakfast.
Thank you to all the staff for a lovely stay.x
Claire,Bruce,Maureen and Julian.

  • Stayed: September 2013, travelled with family
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2  Thank claws67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Just returned from a stay at The Galaxia and for the money we paid it was beyond what I thought it would be.

My mother and I stayed for 7 nights on a half board basis...we were given a room on the 4th floor so we had a side balcony with a sea view. The room was very basic but the beds were comfy enough.

I’ll get the very few negatives out of the way at the start...

There’s no air conditioning so the rooms get extremely hot, I appreciate that it’s a one star and air conditioning is expensive but a small fan in the room would’ve made the stay much more enjoyable.

The noise was also a right pain, the door did nothing to block it out but then it’s a busy street and that’s the price you pay for staying so close to the beach. It’s not the hotels fault that there’s noise.

The last thing, the balcony light went on at around 8pm and stayed on until 12pm ish...not a huge issue but when sitting on the balcony at night, enjoying the ambience, the harsh light totally ruined it. Not to mention how bright it is coming through the light curtains (see the pic).

BUT...the good points

Cheap.

Clean.

Our bathroom was totally fine, although the shower barely worked but it wasn’t built in to the cupboard that’s for sure.

FREE WIFI ...we were on floor 4 and it was great.

Food: Was pleasantly surprised at the food. After all we paid £107 each per week for the room & half board so wasn’t expecting much.But the breakfasts were lovely and evening meal was just as nice. I think there was one day where there was nothing I really liked but one day out of 7 - you can’t fault that.

Pool: The pool is a real gem, hidden away on the 1st floor it’s quiet, peaceful and great for a good swim to work off dinner the night before.

Overall a good stay for the price and if we ever went back to Ca'n Picafort we'd be sure to go back to the galaxia.

Room Tip: Ask for a high floor
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  • Stayed: October 2013, travelled with friends
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6  Thank rachp11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

Myself and three friends arrived at the Galaxia on 14th September staying there for only one week, thank goodness.
We went there knowing that this was only a one star hotel, so we did not expect excellence.
The best thing about the hotel is the location, just a stones throw from the beach, surrounded by shops (which have deliveries at 4 in the morning, so it can be very noisy if you are on the front as we were) there are bus stops and a bank, you can get anything you need whilst you are there.
The room was quite clean, but have to say our towels were only changed twice in a week !! the sheets were never changed at all.
As other people have said the bathrooms are a joke, so small, you have to come out to get dried.
The food is not very good and we are far from fussy. Breakfast was ok. Lunch was dismal, mainly cold chips, bread, lettuce tomatoe and maybe fish fingers , not really any choice for an all inclusive lunch. Dinner was very grim also. I dont think this hotel should call itself all inclusive, beacuse its clearly not. It would have been better to use it as a base and eat elsewhere, which we did often.
the really awful thing about this hotel is that we were meeting a lady of 69 years old, she had travelled alone four days before us. she rang in tears because she had been put into a smelly apartment across the road on the third floor without a lift and no lighting on the stairs for two nights, she had booked this hotel in february 2013, it was not a last minute booking. She should have stayed there for 14 days. We were lucky (well thats debatable) we got a room there, we witnessed at least five couples being taken to other places, causing arguments at the bar, this is so wrong. the place is being overbooked all the time.
We found the Spanish staff to be quite rude, we felt at times that we should not have been there. I really dont think these people like the English !! we felt invisible and could stand at the bar for 5 minutes plus, alone, no queues or anything and would just be ignored ! If a german or french person went to the bar someone would serve them, it wasnt nice. Around 6 oclock ish a young lady called Sophie came to work on the bar, she was the best member of staff there, always helpful and served you with a smile, she is a credit to them.
the beach and the local area are very nice. there is a bar just around the corner that serves lovely food at a good price its the london bar run by a Spanish/english family, they make you very welcome.
We did go there with an open mind, the only good thing really is the location.

NEVER AGAIN

Room Tip: If you do get a room here, ask for a hiugh floor with sea view, some of the room views are grim
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  • Stayed: September 2013, travelled with friends
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7  Thank roverlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

on arrival at 12.50am after a 3.5 hour transfer we were then sent by taxi to another hotel as they did not have a room for us (we were not a "last minute booking!!") came back next day and waited another half hour before getting our room, which was a good size with a decent sizes bathroom but facing a main road and on a nite a very noisy bar over the road, room was clean sheets on bed althou freshly laundered (as expected) were quite gray, bed lumpy but i put blankets on matress which helped, had to chase maid nearly everytime we needed clean towels which were again clean but of the same gray colour as sheets lol! food imho was pretty dire, gray (seems to be a theme here lol) looking scrambled egg one day fried the next n bacon, toast, cereal, ham cheese etc for brekkie, evening meal was not great choice of 1each fish or meat dish, pasta, salads cold meats cheese, puddings apple/orange/melon n once there was cake!! definatly would not go back for the food (we ate out a lot) staff a bit hit n miss mostly spanish staff who imho can be a tad rude at times althou the english girl sophie was lovely very pleasent n helpful, the plus side to this hotel is its cheap near the beach, shops, bus stops etc so if you want a cheap break and are not a fussy eater etc its ok, personally i would not return but if you read reviews as we did n go with an open mind its a great base for a beach holiday.

  • Stayed: September 2013, travelled as a couple
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2  Thank vauxracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Galaxia

Address: Passeig Colon 91, 07458 Ca'n Picafort, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Ca'n Picafort
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 39 Hotels in Ca'n Picafort
Price Range: £24 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Galaxia 1*
Number of rooms: 59
Reservation Options:
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Also Known As:
Galaxia Hotel Ca`n Picafort
Galaxia Ca n Picafort
Hotel Galaxia Ca'n Picafort, Majorca

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