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“great stay once again”

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Melia Cala d'Or Boutique Hotel
Ranked #3 of 46 Hotels in Cala d'Or
Certificate of Excellence
GreenLeadersGold level
East Sussex
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“great stay once again”
Reviewed 25 May 2014

just had a mini break for my partners birthday, 13th-16th may, this is our second visit to this hotel and will be returning again, hopefully in september then next may for birthday treat again, really can't fault this small hotel and spa, within minutes of arriving, we could tell that the standards had not changed, reception was very warm and welcoming, our room was very clean and with the most beautiful bed, so comfy, got here early so had a wonderful lunch and stayed around the pool, we had our evening meal in the restaurant, and once again it was fantastic, breakfast is all great with lots of choice, really can't find any fault, you get first class service from all members of staff, everyone gives you a very happy hello,thanks again to Michal for excellent service and many of the other staff who waited on us, Isabel at breakfast was just wonderful. can't wait to return

Room Tip: we never had a mini suite this time,but our room 315 was very large and comfortable
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 18 June 2014
Dear Susan L,

Thank you very much for comming again at the Meliá Cala d'Or for your last holidays. We feel so proud to hear that after such a long time, you keep choosing our Hotel.
We all remain at your disposal for further queries you may need and we sincerely hope to greet you again very soon.
Best wishes,
Bárbara Mora
GEX Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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521 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Palma De Mallorca
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 May 2014

Just came back from a 2 day property-finding trip and I can say that this hotel nearly ruined the whole two days! Staff are never around and when they are, they are rude and condescending and a usual request like "where can I get a towel?" Is met with a strong air of irritation from staff, or like we also experienced...a shoulder shrug and a response of "I don't know, I have only been here two days". You can also not get any sort of drink or refreshment during certain times in the day (breakfast shutting and pool bar not yet open being one example) and staff again just shrug their shoulders when asked whether they could provide a solution!

I have stayed in many 5* resorts and hotels and although rooms are of an okay standard, they are certainly not luxurious and if I am being honest I have received a better customer service experience at a 3* establishment!

  • Stayed May 2014, travelled on business
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Review collected in partnership with Melia Hotels International

Helpful?
9 Thank Hayley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 3 June 2014
Dear Hayley E,

Thank you very much for letting us know your opinion about our hotel's services on your last holidays in our hotel.
I feel very sorry to hear that our hotel did not meet your expectations as our most principle is to ensure your satisfaction.
Your comments will be taken very much into consideration and we sincerely hope to greet you in the future. Thanks again for leaving your opinion in this site.
Yours sincerely,
Bárbara Mora
GEX Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palma De Mallorca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

My girlfriend and I stayed for 4 nights and were totally impressed. We are both well travelled and have stayed in many first class hotels and here was among the best of them. The cleanliness, service and attention to detail were first class. Would definitely stay here again....highly recomended

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Irvin James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 3 June 2014
Dear Irvin Jam...,

We are all very happy to read your comments on the Trip Advisor web site but even more to hear that you had a wonderful stay in our hotel.
We remain at your disposal for any further query or information you may need as well as we hope to see yu again in the future.
Best wishes,
Bárbara Mora
GEX Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 May 2014

Stayed here May 2nd for 5 days, checked in early as our flight was an early one, room we were told was ready,spot on. Room was 111, nice big room\balcony. Kitchen area was well supplied, bed was great, bathroom lovely,over all well pleased with room.( we did wonder on check in, how 1 table to sit at would cope if a rush developed to check in\out??) Pool area was very nice, staff were very help full and atentative, room\hotel very clean.Plenty of choice at breakfast,did nt actually eat at hotel, went out to try local tapas bars, but the food seemed nice..we had a problem with low water pressure to bath, reported this to reception on leaving to head for the beach, and by the time we got back that afternoon Fixed ! Brill, cant fault them. Over all I would recommend this hotel to anyone,the bar staff round pool could do the odd round the old sun lounges asking if you d like a drink, but hey best not get too lazy walking the short distance to the bar..! G & Ts a bit pricey at 12 euros for the old bombay saphire..Get a spare room card and leave it in the power slot, keeps the beers in the fridge cold for your return after that long hard killer day on the beach\pool..Enjoy...

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank mrjrb01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 3 June 2014
Dear mrjrb01,
I would like to thank you choosing our hotel for your last holidays and for letting us know your opinion through Trip Advisor. We are glad to hear that your stay was so pleasant, as all we work with one main aim, your satisfaction.
We all hope to greet you again if you have the chance to visit Mallorca.
Our best wishes,
Bárbara Mora
GEX Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brunnen, Switzerland
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2014

We enjoyed a very nice stay at this hotel with a last minute booking. The room and especially the bed, very comfortable. It has elegant furniture throughout the hotel and the oil paintings in public area wonderful. Breakfast was sumptuous with a good selection of hot and cold food, great coffes from the nespresso machine. The heated indoor pool was a delight in the chilly months and the garden pool beautiful and well attended. The services in the restaurant and everywhere else excellent and discrete. Cala d'or is a very developed tourist area, so it is lovely to have this quiet oasis in the middle of it all. We liked the many walks down to the harbors and beautiful bays nearby. Definitely recommend.

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank daxia123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 3 June 2014
Dear Daxia123,
Thank you very much for your comments on the trip advisor web site. It is for all of us a great pleasure to hear that your stay was so pleasant and we all hope to be able to greet you again in the future.
Our best wishes,
Bárbara Mora
GEX Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camberley, United Kingdom
Level 6 Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 28 April 2014 via mobile

Having just stayed here for a week it is hard to find fault.
On arrival we were upgraded to a super suite with a seven foot square double bed.
The staff offer a very high standard of service at every level.
The breakfast choice will suit all including Bucks Fizz fresh juices and a wonderful selection of Cheese and meat with a Chef on hand should you require your eggs cooked.
We never eat in the main resturant in the evening or for lunch we found the choice limited and a little over priced,ie a filled baguette for 12.50 when compared to the Marina restaurant offering a three course lunch with drinks for a little more.
Would suggest a room on the first or second floor overlooking the pool.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Steve1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b_rbarameli_cdm, Director de Relaciones Públicas at Melia Cala d'Or Boutique Hotel, responded to this review, 29 May 2014
Dear Steve 1947,

I would like to thank you for your review in Trip Advisor. We are really happy to hear that you had a nice stay and that your Experience was so good.

We all hope to see you in the future if you decide to come back to Majorca for holiday!!
Our best wishes,
Bárbara Mora
GEX Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london uk
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 February 2014

We stayed the last week in August with our 8yr old and 5yr old Both kids still remember the hotel especially the swimming pools It's a small hotel which allows you and the staff to get to know each other I booked direct with hotel and lots of email contact before we got there We were greeted by name each time and even the kids were spoken too We had a junior suite with balcony overlooking the pool area Rm 415 Huge bed that could and did sleep all 4 of us one night!! But also a sofa bed in the living area that was opened and closed each day by the cleaning staff We were HB Dinner in room on 1st night as we arrived after restaurant was closed All provided by hotel Fantastic food and wine Kids options were good too Whilst we were there my son turned 5 Huge chocolate cake and staff to sing happy birthday!! A lovely touch
Cala D'Or itself walkable but a bit dire Beach was busy but good for kids Night time fairgrounds etc were good to walk round to burn off the evening meal calories Is good to hire a car to explore the island more
Most people who were there whilst we were had stayed previously and would return again So will we...

  • Stayed August 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank nitsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Melia Cala d'Or Boutique Hotel

Property: Melia Cala d'Or Boutique Hotel
Address: Portinatx 16-18, 07660 Cala d'Or, Majorca, Spain (Formerly Melia Cala D'Or)
Phone Number:
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Cala d'Or
#1 Spa Hotel in Cala d'Or
#3 Luxury Hotel in Cala d'Or
#3 Romantic Hotel in Cala d'Or
#8 Family Hotel in Cala d'Or
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Melia Cala d'Or Boutique Hotel 5*
Number of rooms: 49
Official Description (provided by the hotel):
Meliá Cala D’Or Boutique Hotel is located in a beautiful Mediterranean garden, just 200metres from Cala Gran and 250meters from the city center Cala D'Or, offering the most relaxed and peaceful environment. The rooms decorated in the typical Majorcan style, surrounded by gardens. Fully-equipped bathrooms with hydromassage-tub. Discover superb fine dining at our hotel, serving a wide range of daily menus. Enjoy our Pool with hydromassage and children´s pool with playground area. Experience the SPA with fitness center, sauna, steam bath an on request massages. Como to visit us... ... more   less 
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Also Known As:
Melia Cala d`Or Hotel Cala d`Or
Cala d Or Melia
Melia Cala D'Or Boutique Hotel Majorca

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