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“Would definitely recommend staying her”

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Sol Cala d'Or Apartamentos
Ranked #12 of 46 Hotels in Cala d'Or
Certificate of Excellence
GreenLeadersSilver level
Cala D`Or
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would definitely recommend staying her”
Reviewed 27 June 2014

I cannot recommend this hotel highly enough. We stayed for 7 days. All staff very friendly, lifeguard round the pool at all times. We didn't have to get up at the crack of dawn to put towels on sun loungers as there are plenty. The pool area is spotless. Reception staff very friendly and helpful - nothing too much trouble (that goes for the gentleman who covered reception in the evening). The maid service was excellent and we were provided with plenty of towels. The same goes for the bar/restaurant staff. The gardens and walkways are very well maintained. We had a room with a view of the pool which was lovely, Would definitely return.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Karen Louise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 3 July 2014
Dear Karen Louise K,

We would like to thank you for taking your time and make this nice review about our hotel, it would be a pleasure to welcome you again between us in a future!.

Our best wishes,

Ana Matos
E- Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (218)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Kidderminster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

Just returned from weeks stay Arrived late at night and meal was still provided staff so helpful spotless room couldn't fault anything first time all inclusive well worth it excellent choice mr and mrs Bottomer

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 3 July 2014
Dear Steve L,

Thank you very much for choosing our hotel to spend your last holidays. We are very happy to read your nice comments on this website and to see that we exceed your expectations.
We sincerely hope to receive you very soon and we all remain at your entire disposal for anything you may need.

Best wishes,

Ana Matos
E-Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oppdal, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

Rooms: ok, wery clean.
Pool area: huge, quiet and relaxing. No problems getting sunbeds. There are lot of them.
Staff: Wonderfull. We got som problems on Our last night. The staff was caring and helpfull.
Cala dòr: Fantastic as always :-D

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Aashild J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 3 July 2014
Dear Aashild J,

We would like to thank you for your nice comments and your kind words written in Tryp Advisor ,it is very important for us, as other guests might be interested in your opinion with regards to our hotel.
Once again thank you and we look forward to seeing you again between us!.

Your sincerely,

Ana Matos
E-Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 June 2014

we stayed for 1 one at the beginning of june. looks like if you have paid or have been lucky enough to get a room thats been recently renovated they are better than the one we had 207. it faced onto the road with a massive tree for a view and a busy road behind it that was really noisy at night time with a kareoke bar within hearing distance . room was only cleaned 2 times and bedding changed once , would personally expect the bedding to be changed more, towels etc as sleeping in the same bedding day after day does not feel like a holiday. pool was so crowded and the get up early and get your towel down attitiude was well inforce at this hotel. could never get any umbrellas unless you grabbed one before 8 am which is ok if you don't have kids with you or want a bit of shade . ok so it all sounds negative but most reviews rave about this place. its clean, tidy in public areas but it just didn't have anything special going for it . If you get a bargain price for it then go but personally i think that there may be other hotels in the area that you would want to try before this one. Not anything bad to say about it but not anything 'special 'either.

Room Tip: request a room with a balcony that does not face out onto the road where you walk into the reception...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muld00nican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 2 July 2014
Dear Muld00nican,

Thank you very much for letting us know your opinion about your last holiday in our Sol Cala d'Or Apartments. I feel really sorry to know that you were not happy with the room you were accomodated, due to the situation of your room, and also due to the times that your room was cleaned, but I would like to say that if our customers required an extra service of cleaning, towels or bedding we are always disposal to provide them.
We would like to thank you again your comments,wich help us to improve our customer service every day and we dearly hope to be able to receive you again, giving us the opportunity to full fil your expectations.

Kind Regards,
Ana Matos
Quality Manager
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Grimsby
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2014 via mobile

Just returned from staying in this hotel for the second time and I was equally as impressed as the first time. It's clean and tidy, staff are very helpful, pool area is lovely and the rooms are exactly what you need.

Location is second to none, being minutes from two great beaches and all the restaurants.

We stayed in room 409 and just a couple of points...the air con was not effective at all in that room and also it would be good if the hotel defined if the beds were double or two singles as we were a group of friends and had planned for two men to sleep in the bedroom area but the bed was a double when we were expecting two singles that could be pushed apart. Not and issue in the end as the sofa bed created two very good singles, but could have caused a problem.

I would not hesitate to book this hotel again.

Stayed June 2014, travelled with friends
Helpful?
3 Thank Zen1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 19 June 2014
Dear Zen1983,
I would like to thank you for having choosen our Sol Cala d'Or Apartments for second time, we feel very happy to know that again you did enjoy your holidays with us, however you were not quite happy with the type of beds alocated in your apartment, for this and if you decide to come back just tell us what your preferences will be and for sure we will do all our best to make it possible.

We all hope to welcome you again very soon!

Kind regards

Ana Matos
E- Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 June 2014

Just returned from a week stay here in a Superior studio
Reception-very efficent,friendly and helpful.
Location-central and perfect for the beach at Cala Gran,bars,restaurants etc.,but very quiet at night,so good sleep quality
Hotel And Grounds-spotlessly cleaned and people regularly maintaining and tidying gardens and pool area.
Superior Studio-small,but with everything you will need and cleaned regularly,with towel and sheets replaced,cleaning staff very efficient.(Strange set-up with microwave and toaster sitting on top of the fridge,but not plugged in.You would have to move the fridge to use the socket behind it or carry the microwave and toaster to another socket in the room?)Overall,I could see lots of effort from all members of staff to improve and increase the standards of the hotel,and would certainly recommend to friends.I would suggest an apartment as opposed to a studio as they are quite small,but I would certainly return,as we enjoyed our stay

Room Tip: Very few rooms seemed to get direct sunlight on balconies,so might be worth asking on booking
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fisherman63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 19 June 2014
Dear fisherman63,

We would like to thank you for your comments we received from you through Trip Advisor as well as for having taken your time in letting us know your opinion with regards to our hotel and services.
If you decide to visit us again, please let us know and we will do all our best to offer you a room to your liking!.
We all look forward to hearing from you very soon.

Our best wishes,

Ana Matos
E-Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prestatyn, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 May 2014

I've never really felt the urge to write a review despite having been abroad on holiday some 30-odd times. This place does however deserve a special mention. Credit where credit's due. From the moment we arrived (19may) to the day we left I can honestly say that the customer service was at a level that I had not experienced before, absolutely superb. The attention staff offer is unbelievable. Special mention to Anna who came over to ask us how our room was and without being asked, went on to offer us a larger room. Special mentions also to Mayvi and Sorin at the bar. they were so happy in their work, always smiling and polite.
The grounds of the hotel were extremely well kept and everywhere was spotlessly clean. There was no charge for sunbeds and we didn't witness any mad scramble for them either.
The restaurant staff were all very polite and the presentation of the food was excellent.
The hotel is in an excellent position with Cala Gran beach only a very short stroll away. We spent some enjoyable evenings sat outside on the terrace watching the entertainment across the road at the Hollywood Bar.
Would we return.......definitely!!

Room Tip: All inclusive is a good option as the restaurants in the area are not cheap.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Bern H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana-Solcd s, Director de Relaciones con Clientes at Sol Cala d'Or Apartamentos, responded to this review, 3 June 2014
Dear Bern H,

First of all I would like to thank you most sincerely for your kind words to our Sol Cala d'Or staff, your opinion is very important for us, we are deeply committed to improve our services every day.We are also delighted to know that you enjoyed your stayed with us and we hope as you mention, we can welcome you in our hotel in the near future!

Kind regards,

Ana Matos
E- Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Cala d'Or Apartamentos

Property: Sol Cala d'Or Apartamentos
Address: Els Revells, s/n, 07660 Cala d'Or, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#2 Green Hotel in Cala d'Or
#10 On the Beach Hotel in Cala d'Or
#14 Romantic Hotel in Cala d'Or
#22 Family Hotel in Cala d'Or
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sol Cala d'Or Apartamentos 3*
Number of rooms: 150
Official Description (provided by the hotel):
Sol by Melia presents Sol Cala D’Or a fully modernized apartment complex. It is located in the southeast of Majorca. It offers a varied buffet style, a Bar and a Pizzeria. Huge outdoor pool with children’s section surrounded by a Solarium area. Come with the family and enjoy the sea, the sun and the water sports. ... more   less 
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Also Known As:
Sol Cala d`Or Apartamentos Hotel Santanyi
Sol Melia Santanyi
Sol Cala Dor
Santanyi Sol Melia
Sol Cala D'Or Apartamentos Majorca

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