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“Very good value for money, great service”

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Prinsotel Alba Hotel Apartments
Ranked #14 of 46 Hotels in Cala d'Or
Reviewed 12 May 2012

We stayed here the second week in may 2012.We were with 1 child and 3 adults and we stayed in 2 apartments. It surprised me how nice our apartment was. For spanish standards it was good. The badroom is nice and you even have aircon in the room!
The hotel is very well situated, just opposite cala gran and nearby cala esmeralda, could not be better I think.
The pool is very nice although not that big maybe in high season. For now, may, it was just perfect. There is a lifeguard almost all day, which is very good I think. They also try to keep the pool area very clean. Every day someone cleans the pool and all tiles surrounding with a high pressure watermachine. You could do some cooking in the appartment but I would not recommend anything else than a simple egg. There are a lot of restaurants in the surrounding so no need to cook anyhow. Also the reataurant in the hotel is good, although not so cozy ; no music, so bit clinical.
The hotel manager and staff were very service minded and tried to resolve minor difficulties as soon as possible. They obviously want you to be on a happy holiday!
Only thing that was strange is the frequency of cleaning. On thursdays and sundays there is no cleaning, we were informed about that. But the other days sometimes the room was cleaned, and sometimes not. Since we had 2 appartments next to each other it was also strange that sometimes 1 was cleaned and the other not.
Cleaning was very well done although.
Also the animation guys, Maartje and Rafa did their upmost best to entertain the kids and adults. Great respect for them!
All in all it was better than expected and we would really like to go here again next year in may!

  • Stayed: May 2012, travelled with family
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3  Thank JessicaVMPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 - 413 of 781 reviews

Reviewed 18 March 2012

Stayed here twice for family summer holidays in June 2010 and July 2011.
We stayed in the apartments beside the pool and the noise never bothered us as we generally stayed up untill the evening entertainment was over.
Sunbeds were not a big issue and you could always get one after breakfast, although the 2nd week of last years holiday it got very busy and the hotel started to chain them up a couple of days before we were due to end our holiday. i don't think I would have liked to have had to endure all that messing around for 2 whole weeks, so thankfully it only got really busy near the nd of holiday.
There was a very big increase in holidaymakers from the UK last summer compared to 2010 were apart from ourselves and 2 other families from ireland and 2 from the UK that was it for english speakers at the hotel, all the rest were mainly German, Dutch, and a few from Norway, Belgium and Sweden.
We went all inclusive both times and it is great value especially for the kids drinks and ices durin gthe hot days. Breakast was always plentifull and sometimes lunch and evening dinner was a bit hit and miss as it mainly catered for the german and other continental guests.. But we never went hungry.
Entertainment group were great for the children and adults alike if you are into it, if not they don't bother you to participate.
Would like to go back again as Cala D'Or is a beautiful spot and the esmarelda beach is a little gem.

  • Stayed: July 2011, travelled with family
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9  Thank Hoopmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

I was the second time here, in the same period.
Everything was excellent, exept the room location near the events stage, hence a lot of noise until late in the night.
But.... we weren't in the room very early... so only the first night was really annoying , after the travel.
I would definitely stay there again and highly reccomend.

Room Tip: There are several buildings. The ones near the reception are far more quieter. Preferably avoid the...
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  • Stayed: September 2011, travelled with family
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8  Thank Winter1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

Me, my OH and 3 year old daughter stayed here this summer. The room was lovely, and the staff were so nice.
Pool a little bit cold when the sun wasn't out, but was a good size and has an extra childrens pool.
The food however, was vile. Cold, fatty and slimy - we ended up eating out several nights even though we had gone All Inclusive.
The buffet seemed to be aimed at German diners, as the strange sausages and weird meats were gobbled up by them, but spat out by us.
Massive amounts of bread shoved at the end table to cover up the fact that almost everything tasted like sick with token bread and butter.
Cold under cooked eggs and bacon for breakfast, SQUID fingers (?) for dinner, and brown mush for tea- no thanks.
My poor daughter hardly ate for the whole week, until we were forced to dine out when we got worried about her.
I wouldn't go back for this reason, which is a shame as it's a lovely area and could have been a perfect holiday.
If I could give anyone advice it would be to go self catering, as that way you can enjoy the lovely hotel but avoid the food.

Room Tip: Ground floor rooms are bigger than upstairs!
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  • Stayed: June 2011, travelled with family
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3  Thank Kel88_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2011

Good location; 5minutes from the beach, 10 from the village. Very friendly staff, excellent animation for kids. Food was good, much choice. Appartment was good, but not every day cleaning. Only...: such a small tv, a bit hilarious. Busstop to Palma very close. I can imagine that in high season the pool is too small and maybe then it's too busy, but now(october) everything was good.

Room Tip: Ask for an appartment away from the pool and restaurant, that's more quiet.
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  • Stayed: October 2011, travelled as a couple
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4  Thank Fieneke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

Just back from a week at the Prinsotel Alba, where we stayed all-inclusive.

The complex is quite large and centres around a pool and bar, dining and lounge area. Our room was a pretty standard apartment, and very clean. The water pressure in the shower was particularly good! The complimentary toiletries were also a nice added extra.

The (salt-water) pool is a good size and, aside from the daily game of water polo, was usually fairly empty, so there was plenty of space to swim. We also had no difficulty getting a sun lounger each day and it was easy to move around to catch the sun/shade as desired. Also, the free wi-fi around the pool area was a very welcome bonus!

The all-inclusive buffet was excellent. For breakfast, there was a large selection of rolls and breads, cereals, fruit, pastries, cold meats and cooked breakfast items. For lunch and dinner, there was always a large selection of hot dishes (including child friendly options), salads, soup and a big dessert bar. At peak times, some of the trays would be emptied, but the staff were always quick to replenish them. Despite being a fussy eater with several allergies, I have no complaints about the food whatsoever.

Particular mention should go to the entertainment staff, who ran the kids mini-club (including the super cute mini-disco each evening, featuring "Froggy") and daily water polo and volleyball, among other things. The entertainment staff were encouraging, but knew when to leave you alone as well. We also participated in a movie quiz, bingo and karaoke, so there was plenty to get involved in. There was also a movie night where a film was projected onto the wall above the bar so you could watch from the comfort of the sun loungers.

With all this going on, we didn't do very much exploring of the surrounding area, but it seemed fairly quiet, although there were lots of shops, bars and restaurants within a short walking distance. We heard very little noise at night from our apartment - in fact, the main noises we heard were from the water pipes.

The only downsides I can think of are first, that drinks were served in fairly small cups/glasses which meant a lot of trips to the bar to stay hydrated during the day. The water was also often not particularly cold, so it was easier to buy larger bottles from the adjoining supermarket. Second, I was rather rudely turned away from that supermarket while they were cleaning one afternoon - a polite request or sign would have sufficed!

Those very minor points aside, this is a highly recommended resort. The staff clearly work very hard and maintain high standards. Spanish, English and German appeared to be widely spoken. I would definitely be willing to go back!

Room Tip: If you are concerned about noise at night, ask for a room in one of the blocks that does not overloo...
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  • Stayed: October 2011, travelled with family
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3  Thank Sunshine883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2011

The hotel was situated in the nicest area of Mallorca with not much air trafic as it is a 1 hours coach drive from the airport. The hotel staff were so nice and the pool was beautiful, but the all inclusive bar was no where near as good as the self catering bars. This was as the other bars were alot cleaner, more choice and better food, also they got proper glasses even in the daytime round the pool, we even got plastic at night. The food didnt cater English food alot as they get more Dutch, German and other nationalities going there, the breakfasts were terrible. Also, the night life in the hotel was destressingly bad, nothing good except a man with a guitar. If you could be bothered for a 5 minute uphill walk u could go into town or a 1 minute walk from the pool is the glorious beach.

Overall a good holiday.

Thank You for Reading
Family Holiday Group

Room Tip: Rooms further away from the pool are quieter
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  • Stayed: June 2011, travelled with family
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8  Thank Blackwell7275972000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Prinsotel Alba Hotel Apartments

Address: Calle de Sa Conillera s/n, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#8 Luxury Hotel in Cala d'Or
#12 On the Beach Hotel in Cala d'Or
#12 Family Hotel in Cala d'Or
Price Range: £53 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prinsotel Alba Hotel Apartments 4*
Number of rooms: 226
Official Description (provided by the hotel):
Set in the resort of Cala d’Or, this recently renovated holiday complex is set just a few steps away from the crystal-clear Mediterranean waters of Cala Gran.The property has been built in a typical Balearic style, providing an authentic Majorcan experience. Relax in the sunshine on a sun lounger before diving into the large outdoor swimming pool. You can also enjoy a cool drink beside the pool from the outdoor bar. Refreshing drinks are also available in the lounge bar.The property is surrounded by Cala d’Or – one of Majorca’s most popular seaside and water sports resorts. From here, you can easily enjoy all that this beautiful island has to offer. Exploring at your own pace is made easy by the reception’s car and bike rental service. ... more   less 
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Also Known As:
Prinsotel Alba Apartments Manacor
Prinsotel Alba Apartments Hotel Manacor
Prinsotel Alba Hotel Apartments Cala D'Or, Majorca

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