After having read several negative reviews of this hotel, I was slightly apprehensive about staying there before travelling with my boyfriend at the end of June 2011. However, I've just returned from a weeks holiday at the Ponent Playa, and was overall pleasantly surprised, and find myself disagreeing with the majority of bad comments I have read about it.
I'm going to start with the bad points of the hotel as there were only a few, and it shouldn't take very long. The first thing we noticed was that the outdoor pool was rather small considering the size of the hotel and the number of guests there. Everytime we walked past, it seemed very busy and would have been impossible to find a sunbed, so we didn't spend any time around the pool while we were there. Having said that, the beach that the hotel is located on is so beautiful that there really wasn't any need for us to use the pool.
The restaurant was laid out in quite an awkward manner, and there seemed to be people walking everywhere trying to get food, as they didn't really know where to start. Also, i am quite a fussy eater, so i can be quite difficult to feed, and I found that there wasn't much variety in the food they had on offer. That being said, I never went hungry. My boyfriend, however, said he really enjoyed the food and always came to the table with his plate piled high.
The only other problem with the hotel is that, while it's location is beautiful and there are plenty of things around, if you want to go on any excursions or do certain activities like a waterpark, it will cost a lot as you are quite far away from it all.
Now onto the good points, because this hotel really does deserve praise.
During our entire week there, all of the staff were wonderful. the reception staff were really friendly, the restaurant staff were so polite, the bar staff were fantastic, and the maids did an excellent job. We were never made to feel like we weren't wanted there.
Our room was quite basic, but still nice. It wasn't too small at all, our double bed was actually 2 single beds pushed together, though this is probably better in hot countries as you have more room to yourself. The beds and pillows were quite comfy though. We had air conditioning which worked fine, or we could just open up the double doors to let some air in. The bathroom was more than adequate as well with a shower over the bath, however the shower rail did fall off on our first day as it wasn't really attached to the wall. We had a gorgeous view of the beach from our balcony as well, and we were on the 3rd floor, which is also the floor that the reception was on.
As I've already said, the beach next to the hotel was absolutely lovely, so there was no need to find another beach to use. However, if you did want another beach, there is one about 5 minutes walk from the hotel.
Just outside the hotel, there are plenty of bars, restaurants and shops to keep you busy, or if you walked a bit further on, you could find the centre of Cala D'Or which had a bit of something for everyone. We walked into Cala D'Or at night and it was beautiful, the place came alive!
We mainly ate lunch at the snack bars by the pool and beach, and the food that they served was lovely, and most of it was included if you went All Inclusive, though for things like deserts, you had to pay extra. If you were all inclusive, you had to give your room number and sign for drinks and food from the bars, but it wasn't really a problem, just slowed the bar down a little bit.
As I've said, it is quite expensive to go on trips from the hotel, especially if you go through your holiday rep, but the reception provided us with timetables for the public buses, which pick up about a minute away from the hotel. There is also a little train that will take you from the bus stop into the centre of Cala D'Or, and down to the harbour.
We did book one trip through our rep, and that was to see the show Pirates in Magalluf. I have seen it twice now and it is absolutely fantastic, so I would definitely recommend seeing that while you're there!
Overall, this hotel was a really great choice for my boyfriend and I to spend our first holiday together. I think people need to remember that it is only a 3 star hotel, and that is what you are paying for, so don't expect the Ritz! the hotel was clean, everyone was friendly and you have a gorgeous beach right on your doorstep...what more could you want?! After all, the holiday is what you make it!
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- Also Known As:
- Barcelo Ponent Playa Hotel Cala Ferrera
- Barcelo Hotel Ponent Playa
- Barcelo Cala d Or
- Barcelo Ponent Playa Cala D'Or, Majorca