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“lovely hotel”
Review of Sentido Tucan

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Sentido Tucan
Ranked #15 of 46 Hotels in Cala d'Or
Reviewed 4 August 2012

Stayed here on the last week of july and was a really lovely hotel, staff very friendly and the place was spotless, rooms cleaned every day and nothing was too much trouble food was lovey and plenty of choice. We read that if you didn't get to the pool by 7.30am all pool sunbeds were taken, we didn't have any trouble we went down at 8.30- 9.00am and had one with no problem they do go down and put towels down early even though they say pool does not open till 9.am.
Cala d'or itself is a really pretty, clean and friendly place I was impressed with the resort, plenty of places to eat & drink. If you have children there is a bar called the Tropical Garden where of a evening they have a show on to entertain the childrens then at 9.45pm have tribute bands on for the adults. In cala d'or they have 2 mini trains that go round the resort and is worth going on to have a look what's round a bout plus in the heat which was 32c when we where there it's a nice trip out and save's walking in it, it cost 3 euro for each and is hop on hop off. The trip to the caves of drach is worth a visit with our tour operator we had a trip to the mallorca pearl factory to see how they were made and a chance to buy some pearls, then on to porto christo for an hour to wlak around which is also a lovely resort. There are also a few boat trips about we went on the starfish glass bottom boat which leave the cala gran beach which is just 5 mins walk from the hotel this lasted 2 1/2hrs and again was worth it again hop on hop off and lovely scenery along the coast also they have a stop were you can have a 30min swim in the sea from the boat which was a relief from the heat and you soon dry off but there a quiet a few to choose from. also there are loads and loads of shops to buy your presents for home from it really has very thing but the resort is not disco's not that we saw but then we didn't want that we wanted a relaxing holiday and that's what we got. would go to this resort and hotel again.

Room Tip: are room was at the back and was just right as it was cool in the day and a nice breeze the front yo...
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  • Stayed: July 2012, travelled as a couple
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Thank tsny2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 9 August 2012

Thank you very much for your nice comments, it is always a pleasure to know that we met your expectations, because it is what we aim for. Hope to see you again in Hotel Tucan, we will be very pleased. Best regards.

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Reviewed 3 August 2012

I am a 24 year old female and I took a solo holiday to Majorca in Jul 12 to relax and soak up the sun with Thomas Cook. I was fully inclusive (which is good because its hot and drinks are expensive).

I cannot fault the holiday.

The hotel was clean and tidy and my room was cleaned every day to an excellent standard.

The location was amazing - right near the beach, a spar shop (good for bottled water), and other little shops for presents etc.

The reception staff were very helpful, advising me about my day trips ect, and taking care of my room key when I went out so I didnt lose it (not compulsary - just very helpful).

There was a lovely pool (no screaming children as the hotel is adults only), a bar open 12 hours a day, pool table, lounge area (near bar), outside entertainment near pool on some nights, and a spa / beauty treatment place.

The food was amazing. Some people complained about the food and to be honest I think if I had taken my partner he would have too. This is because he is scared to try things - the food was labeled for example with what meat it was. However, the sauce it was in or whatever else was a mystery unless you tried it and I think some people just decide they dont like it. If you are not scared to try the food its amazing, I tried and loved chicken in a banana and pinapple sauce!

My room had a lovely big shower, a sink and toilet. Also fridge (good for keeping own water in for next day trips), a TV, and a balcony.

I would deff go back and stay again full board.

Hope to see you again soon guys - thanks so much for taking care of me.

  • Stayed: July 2012, travelled solo
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2  Thank Lou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 8 August 2012

On behalf of all our staff we would like to thank you for your wonderful review, we are very happy that you enjoyed your break with us! We all look forward to hear from you again for your next holidays. Sunny regards!

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Reviewed 29 July 2012

The hotel was very good,first impressions were excellent,the staff were very helpful ,the room was good nice clean condition with a nice view over the swimming pool,and you could watch the idiots marching down to the pool to book/stake a claim on the sun loungers (we heard about this walk of the Sun Loungers from other guests and got up early one morning to watch them).We go on holidays to relax,who wants to get up early every morning on holidays.The entertainment was very enjoyable.

We will certainly be returning to the Tucan at some future date.

  • Stayed: July 2012, travelled as a couple
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2  Thank CostiganC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 30 July 2012

Thank you very much for your nice and useful comments on the Tripadvisor about your recent stay at Hotel Tucan! Hope to be able to welcome you again in the hotel!

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Reviewed 28 July 2012

the hotel is good ,first impresions were excellent,as the bus pulled up i thought mmmmm nice,the hotel has had a recent upgrade and as i could see from the other hotels near by ,this was one of the best,the staff are faultless ,very helpful ,the room was good nice clean condition with a nice view to the rear and if you looked to the right you can see the sea and the boats moored up.the rear rooms seamed a bit more quiet than the front rooms ,everywhere is a bit noisy at night if you want an early night,but at 11pm everything quietens down,we went half board and we never needed anything,i found it quiet sufficient ,the food was excellent the eggs were a little dryed out but if you ask they will cook you fresher ones,(im just a bit fussy lol)half board eating in the breakfast included free drinks,but half board eating in the evening didnt,so you had to buy drinks for your evening meal,even water,you can buy bottles of wine and they bring it back each evening if you havent finished it,so ok i guess,the pool hhmmmm it is excellent and clean and one of the best ive seen,but the sun beds again are a problem,it says no reserving but people insist on reserving them ???? i never had a problem as im a big guy and just threw the towels off the beds and helped my self to a bed ,didnt go down to well with some who tried to reseve them and turn up 4 hrs later,???? tough i say.the entertainment is ok ,but has to cater for every taste ,but there is plenty going on outside the hotel in that respect,drinks are much the same price as in england so dont expect a cheap night.the safety deposit box was 20 euro`s a week ???????? rip off in my book as its been free everywhere else ive been,and i needed one for safe keeping of items.but it seemed a honest safe hotel.the public areas cater for all,there is livley areas ,quiety areas ,and easy sitting areas,all in all a very good hotel and the holiday was made good by the kid free hotel.(nice and quiet without kids).

Room Tip: back of hotel rooms dont face the noisy street,and face the valley with a view of the sea.nice view...
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  • Stayed: June 2012, travelled as a couple
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4  Thank paul g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Manager at Sentido Tucan, responded to this reviewResponded 30 July 2012

Thank you very much for letting us know your opinion on the trip advisor web site, as this web site is very helpful for us and for other future customers. We do appreciate your comments and we hope to see you again in the hotel.

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Reviewed 25 July 2012

Just returned stayed half board, food very good, plenty to choose from breakfast very good. We were in room 342, nice sea view, hotel opposite was noisy during the day and into the early hours, but as we were out all day and during the evening until about midnight it was not really a problem. Bed was comfortable. Did not have a ceiling fan, but aircon worked well. Room was spacious. Bathroom spacious but no bath or bidet which seemed unusual.Hair dryer was not brilliant either.Housekeeping ladies worked hard, room and bathroom always clean and towels changed if you left dirty on floor. The bed sheets were changed also.The hotel was clean very fresh and bright, ok the carpets in the corridors were grubby proberly due to the recent refurb, but the corridors always smelt fresh. The toilets were always clean even the toilets by the pool.
The pool area was lovely very quiet maybe some background music would not go a miss. Noticed a few broken bits around the edge of the pool, but not a problem. the pool its self was clean. Maybe the management should not let people reserve sunbeds the go for breakfast or go out for the day, Two beds were reserved at 9am good position in front of the pool, the persons did not return until 1pm. Selfish i thought. The age group must change throughout the season but mostly people over 40s , some younger couples also.The resort is lovely great for families and couples lovely beaches crystal clear waters. Marina lovely.Would definately use this hotel again we were very impressed, although we had a few niggles, nothing major that put us off.

.

  • Stayed: July 2012, travelled as a couple
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4  Thank lor9560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas. at Sentido Tucan, responded to this reviewResponded 26 July 2012

We do our best in order to satisfy our guest expectations, so we are really happy to hear your comments. Thanks so much to share your experience with us! We hope too see you soon in Hotel Tucan.

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Reviewed 23 July 2012

The Hotel Tucan has been updated this year and is a very bright and welcoming place. Our room was on the first floor , we had a lovely walk-in shower ( no bath) and the room was clean and fresh. The air conditioning was very much appreciated and we also had a large fan on the ceiling for added effect in hot weather. The staff are the friendliest we have ever had the pleasure to meet ( and we have travelled extensively) and everyone of them could not do enough for us. The AI option hours were 11am to 11pm and I would have preferred a 10am start as we have early breakfast and I am ready for coffee at 10am but it did not detract from our holiday. Snacks , as people have said in earlier reports were very limited but to be truthful the food at meal times was very good and if you were hungry in-between you certainly had a problem. The resort is lovely and the beach very good. Sun loungers were a problem. People filled reception to reserve their lounger from 7.30am as the doors to the pool were unlocked at 8.00am. There is a rule which says no reserving but unfortunately the hotel does not enforce this. To be truthful if there were enough loungers for all guests the problem would be solved but if you did not join the queue you had no bed for the day. Padded mattresses were also for use with sun beds but I would recommend they were withdrawn from use unless they are added to to make sure there are enough for all loungers as things got quite heated between guests trying to get them. We appreciated the fridge in our room and the beds were lovely but were a little disappointed at not having a safety deposit box ( they were behind reception). Saying all this we had a fabulous holiday and will go back again in the future.

  • Stayed: July 2012, travelled as a couple
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1  Thank Judi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 26 July 2012

On behalf of all our staff we would like to thank you for your wonderful review, we are very happy that you enjoyed your break with us! We look forward to see you back again!

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Reviewed 22 July 2012

4of us have just returned from a week ai at the Tucan. We had a lovely relaxing week. We had a sea view room and the room was lovely with a fridge, aircon and a fan and a lovely huge walk in shower. The twin beds were very comfortable. We found all the staff very friendly and very willing to please.we also found the food good. There was always a good choice and didn't find anything repetitive. The pool was the best I've been in abroad the temperature was lovely you could just get straight in without that freezing pain you usually get. The sauna was also lovely. Very relaxing as the hotel only has guests over 18 so no unruly children etc. Mixed ages though and every one mixed well. Entertainment not brilliant but it often isn't. One downside the hairdryer in the room wasn't the best I would take my own next time but I would defiantly visit the tucan again we all really enjoyed our week and the weather was great. Once again the staff were very friendly, there wasn't a single one complaint you could make on any of the staff they were all excellent.

Room Tip: We paid for a sea view room. I would say the seView rooms were limited so would suggest you book one...
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  • Stayed: July 2012, travelled with family
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3  Thank mandyandy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 23 July 2012

Thank you very much for your nice and useful comments on trip advisor and thank you for choosing our hotel for your holidays. I'm so glad to hear that you enjoyed your holiday as our main aim is to fulfill our guest's expectations. Your comments will be also very useful for other guests if they need some help when deciding one hotel or the other. We hope to see you next year in Tucan Hotel!

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Additional Information about Sentido Tucan

Address: Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cala d'Or
#8 Luxury Hotel in Cala d'Or
#13 On the Beach Hotel in Cala d'Or
Price Range: £64 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sentido Tucan 4*
Number of rooms: 177
Official Description (provided by the hotel):
SENTIDO Tucan is situated in Cala D'or, in a beautiful and pintoresque Ibiza stile village, with all its white houses in the South of Mallorca and 60 km away from the airport. Ideal to enjoy the relaxing atmosphere, the sun as much as possible or delightful walks. "Adults Only" Hotel. No reservations accepted for clients under 16 years old. Situated by Cala Gran beach with its crystal blue waters, this homely hotel offers the clients an ideal place to relax and enjoy unforgettable holidays. Enjoy a relaxing day in our Spa with jacuzzi, sauna and steam bath. SENTIDO Tucan has been refurbished during winter 2014/15. ... more   less 
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Also Known As:
Gran Hotel Cala d Or
Gran Hotel d Or Tucan
Sentido Tucan Cala D'Or, Majorca

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