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“GREAT HOTEL”
Review of SENTIDO Tucan

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SENTIDO Tucan
Ranked #19 of 46 Hotels in Cala d'Or
Salcombe, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“GREAT HOTEL”
Reviewed 14 June 2013

The Tucan hotel is in an unbeatable location, right in the town and next to the Cala Gran beach. This hotel is tremendous value for money, what you get is fantastic staff, great food, very clean rooms, lovely pool area, overall a brilliant hotel.
The staff are the friendliest I have ever come across and will do anything for you, they really do aim to please.
The food is very good and is buffet style. Breakfasts are the usual fare, full English, or continental. The meats they have can be delicious, for example sometimes there is slow roasted lamb or pork on the bone or large joints being carved as required. Some of the fish is really good too. There is a section where food is cooked freshly in front of you. For vegetarians there is a wide variety, the best I enjoyed being the fresh asparagus cooked on a hot plate.
The rooms are comfortable and very clean all with air conditioning and balcony. If you have a preference for a pool or sea view (only a few of these) let the reception staff know in advance and from my experience they will do their best to accommodate you. Further, there is no extra charges for pool/sea views.
The pool area has plenty of sun-loungers with an adjacent pool bar from which you can get snacks and drinks of course. Also there are plenty of umbrellas, needed if you like shade as the whole area gets the sun. The reception has towels for hire for 2 Euros.
Next to the pool is a Spa and Gym which look nice but I haven't used it.
I cannot believe some of the nasty, negative recent reviews that have been posted. The hotel is not perfect, is anywhere? I just don't know what some people expect, particularly for the price they have paid. Admittedly, the carpets could do with a bit of a clean, but they are not in the bedrooms and some of the food, the odd item may not be piping hot. These points seem to be of tremendous issue to some people, but they are minor in comparison with the good points this hotel has to offer.
There are many people, including us, that visit year after year (of all nationalities). Would we and all the others do so if this hotel was not up to scratch? On this visit I talked to lots of people (I do like to talk) I did not meet anyone that was not happy with the place. In fact one lady said that reading the bad reviews had made her ill with worry for the two days before she came on holiday and when she arrived she was so relieved that the hotel was nothing like the bad comments had portrayed.
So please do not make too much of the negative comments, Cala D'or is a magical little town go and enjoy!!

Room Tip: Odd numbered rooms mostly have pool view and get the evening sun. Even ones at the back looking tow...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Equity365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 15 June 2013
Thank you very much for your wonderful, honest review. It is a pleasure for us to have guests like you, which are coming many years to Hotel Tucan.
We are always doing our best to satisfy our guest’s needs. Feedback like yours is making our work much enjoyable. We are looking forward to see you next year at Hotel Tucan enjoying your holidays in Cala D´or.
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Rating summary
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  • Sleep Quality
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English first
Douglas, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 June 2013

The reviews we read before going to this Hotel had us all very worried about what to expect all I can honestly say is the hotel was immaculate, the staff were very friendly and would go that extra bit to look after us. Food was varied and very nice (although could have been a little hotter on occassion). We had a lovely room with a great view over the pool which was also nice well kept and clean. The area is right in the centre of all the bars and restaurants and the beach is only a couple of minutes walk away. The hotel had entertainment a couple of nights during our week and it was of a good standard. Rooms were cleaned every day with fresh towels every morning. I would have no problem going back next year and indeed probably will.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie2851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 24 June 2013
First of all thank you very much for taking your time for sharing your experience in Hotel Tucan. It has been a really detailed comment! We really appriciate your rewiev. We look forward to see you back again at Hotel Tucan!
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Isle of Man, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2013

After reading previous reviews on this hotel, we were somewhat very nervous as to what to expect. I can honestly say, that upon our arrival all our worries were dispelled. The Hotel was clean and the rooms lovely. We travelled with another couple and had rooms next to each other overlooking the beautiful pool, which we made very good use off. The staff were all very polite and attended to our every needs.
The hotel is situated very close to the beach, and there are many restaurants close by.
We would not hesitate in returning again next year.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thephairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 14 June 2013
Thank you very much for taking your time and writing a rewiew. Good feedback from clients certainly makes our job a lot easier and more enjoyable! On behalf of all our staff we would like to thank you for your wonderful review and recommendation, we are very happy that you enjoyed your break with us! We look forward to see you back again!
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Derby, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2013

We have just returned home after having 11 nights at the Tucan. I cannot believe the last 3 reviews on this hotel. Ok the carpets could do with updating I don't deny but the pluses are that the hotel is central to everything, could not be better. My husband and I enjoyed the food and neither of us had a Spanish tummy. The menu was varied. The staff were always polite and friendly. The rooms were clean and the maids were in everyday. Yes we have been in better hotels but you pay a lot more and hey you don't stop in the hotel 24/7. Well I have to say we enjoyed it.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank IsabellaRuby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 16 June 2013
Thank you very much for your feedback. It a plesure for us to read your review. Our staff is working hard every day and we really appreciate your words. We are looking forward to see you back at Hotel Tucan, enjoying your holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2013

When we stayed here only last week it was absolutely great. Booked in for all inclusive and the food was great, the atmosphere was wonderful and the staff were nice and friendly.

I cannot recommend this hotel enough, nothing to moan about. 5 mins from an amazing bay and the rooms were absolutely fine as we spent most of the time in the great weather near the pool anyway. Nice gym we could use and great jacuzzi.

Food was really varied and could eat something different each time, the wine and beer was also great.

Would go back, loved it

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 13 June 2013
Thank you very much for your review and for taking your time to write it. If you liked your room and you would like to come back to us just write an e-mail before coming back and we would try our best to allocate you in the same room that you liked.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 June 2013

If you are due to stay at the Hotel Tucan, come and enjoy, we are here now. I totally agree with postings that the carpets are in a dreadful state and this alone makes the place look grubby. The food is acceptable (not great), the bar is well stocked , however if we was aware just what the hotel was like before we booked, I would have, without doubt only booked B&B not the all-inclusive deal. A drink in the bar after dinner is fine, but not when the entertainment is on, I really do wonder if the entertainers are just volunteers.

Room Tip: Be adamant you do not want the room over the pool toilet - it smells.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at SENTIDO Tucan, responded to this review, 17 June 2013
Thank you for taking your time and writing about us. We appreciate client feedback as this allows us to better the service and make our guests' stay as enjoyable as it can be.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2013

The reviews we read before going to this hotel had us all very worried about what to expect all I can honestly say is the Hotel was immaculate the staff very friendly and helpful, food was varied and very nice. (although could have been a little hotter on occasion). The area is right in the centre of all the restauants and bars and the beach is only a couple of minutes walk away. The hotel had entertainment a couple of times in the week and was of a good standard. Rooms were cleaned every day, I would have no problem in returning next year and will probably do so.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jackie2851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENTIDO Tucan

Property: SENTIDO Tucan
Address: Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cala d'Or
#9 Luxury Hotel in Cala d'Or
#15 On the Beach Hotel in Cala d'Or
Price Range (Based on Average Rates): ££
Hotel Class:4 star — SENTIDO Tucan 4*
Number of rooms: 177
Official Description (provided by the hotel):
SENTIDO Tucan is situated in Cala D'or, in a beautiful and pintoresque Ibiza stile village, with all its white houses in the South of Mallorca and 60 km away from the airport. Ideal to enjoy the relaxing atmosphere, the sun as much as possible or delightful walks. "Adults Only" Hotel. No reservations accepted for clients under 16 years old. Situated by Cala Gran beach with its crystal blue waters, this homely hotel offers the clients an ideal place to relax and enjoy unforgettable holidays. Enjoy a relaxing day in our Spa with jacuzzi, sauna and steam bath. SENTIDO Tucan has been refurbished during winter 2014/15. ... more   less 
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Also Known As:
Gran Hotel Cala d Or
Gran Hotel d Or Tucan
SENTIDO Tucan Cala D'Or, Majorca

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