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“not bad”
Review of Sentido Tucan

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Sentido Tucan
Ranked #15 of 46 Hotels in Cala d'Or
Reviewed 28 November 2013

hotel tucan in calor dor was in our opinion 3 star not 4,food was good ,but setting of tables very poor.clean rooms ,uncomfortable beds,definatley need new mattress.with no children very quite hotel.not much to do in cala dor and as a mobility scooter user found the town very difficult to get around as pavement did not have many ramps.thomas cook flight delay out of doncaster 4hours delay with no imformation of reason why until captain on flight explained..thomas cook broke the bank and gave us £5 voucher.travelled in october and at least we had good weather.overal not impressed .

  • Stayed: October 2013, travelled as a couple
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Thank linda528807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 2 May 2014

Thank you for taking your time to post your review on TripAdvisor. We are sorry to hear that the hotel did not meet your expectations in 100%. Our management daily strive to offer our customers the most friendly and professional service. We appriciate your feedback because it helps us to improve our services.

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544 - 550 of 985 reviews

Reviewed 30 October 2013

visited tucan 08 oct 2013 to 16 oct 2013, think hotel closes end of oct .
4 star hotel and its fairly small about 130 rooms but that was fine by us.
one or two parts maybe needed a bit of painting but overall lovely decor.
the food was absolutely marvellous , plenty of choice and all lovely.
staff excellent.
the resort is quiet with 2 coves as apposed to a long stretch of beach, lovely for our time of the year but should amagine would be very busy in the summer.
lovely restuarants and shops plus a beautiful harbour to walk round.

you can walk to cala egos but ask someone the route as we walked the way the cars went and went out of our way.
basically as you walk from cala d'or to the harbour walk right round the harbour past the barracade up the hill to where the little train stop is. just before the train stop on the left there is a path with a sign saying beach/ hotels, follow that path running adjacent to the harbour when you come out dont go straight on turn left wak down past the houses and it brings you out at cala egos cove. the shops etc are past the cove turning right.
so basically if you want a nice hotel and smart quiet resort in majorca this is lovely

oops forgot to mention we didnt mind either way but when we booked it was no children presume thats all the time .

Room Tip: our room was fine but noticed some were smaller, we didnt pay any extra so if you feel your room is...
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  • Stayed: October 2013, travelled with family
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4  Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 2 May 2014

Thank you very much for taking your time and writing a review about us. We are so glad to hear that you enjoyed your holidays at Tucan Hotel. Our main aim is to ensure your satisfaction. It is a big plesure to read that you liked the food and the staff gave you a great service. We invite you to come back to spend a nice relaxing holidays at Tucan in Cala D'or.

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Reviewed 29 October 2013

I am going to go against most other reviews. In general terms the hotel itself was ok. Clean, tidy, light and airy and quiet......no children! Staff friendly and helpful. The other guests were of a 'more mature' age which is why it was quiet.

The main criticism is of the food in the restaurant. Every evening seemed to be the same, just different sauces and with indifferent taste. I can eat almost anything, but after 3 nights even I was struggling to find something.

So hotel and poolside ok, food below even average. Don't know where the 4**** comes from, but if you want a quiet hotel and want to eat out, then it is fine; there are plenty of bars ans restaurants to choose from.

  • Stayed: October 2013, travelled as a couple
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5  Thank 49michael
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HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 2 May 2014

Thank you very much for your review. We are very sorry that you did not enjoy the food in Tucan´s restaurant. Our staff is working hard every day to give best service to all our customers. One more time we are very sorry that you are dissapointed witha part of your holidays.

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Reviewed 26 October 2013

I am just back from a one week break in this wonderful hotel. We found the staff to be very friendly and helpful and the bar staff were excellent. The entertainment was just ok but it had to cater for all ages and as this time of year it is mainly elderly so it may just be me who thinks this. The food was well presented and a good variety to chose from the hotel is very clean but is a older hotel but it is well kept the rooms are cleaned every day and kept to a good standard with a large tv in each room. I will be rebooking this hotel for next year. Overall I found this hotel to be excellent.

Stayed: October 2013, travelled as a couple
6  Thank John M
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HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 28 October 2013

Thank you very much for your wonderful review about Hotel Tucan. All staff is working hard in order that our guests enjoy the most when they stay between us and your kind words encourage us to keep on working. It is a big plesure for us that you will be rebooking Hotel Tucan for next year. We are looking forward to welcome you back.

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Reviewed 26 October 2013

First time to Cala d'dor, arriving 12 Oct 13 I found the hotels location ideal, in the centre of the resort enabling excellent access to all parts of the town and within easy walking distance of the other beaches and Marina.
I am a single male in my late 50's and anticipated being placed in the usual broom cupboard, however I was given a standard double room that was excellent overlooking the rear of the property. Unfortunately the gent in the room next to me was nocturnal and I was forced to ask for a move after 2 days, the hotel willingly providing a room overlooking the pool. Sleep vastly improved!!
The hotel is clean and the staff without exception are extremely friendly and helpful.
If had had any criticism it would be with the limited restaurant menu in the evenings and that the food was not even warm let alone hot. Breakfast was a different matter and the food excellent.
The bar closes shortly after 11:00pm and therefore you will be in bed before midnight.
I left behind a pair of reading glasses which the hotel forwarded back to England at no cost which I considered extremely commendable.
I had an excellent time as a result of the very good hotel and combined with it's location if it's a 'chill out' holiday you're after, the Tucan's the place.
Tony Derby

Room Tip: Try to avoid the rooms at the rear that are noisy.
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  • Stayed: October 2013, travelled solo
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8  Thank Tony d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 28 October 2013

Thank you very much for your nice comments, it is always a pleasure to know that we met your expectations, because it is what we aim for. We are glad that your glases have been founded and we could send them back to you. We are looking forward to see you for your next 'chill out' holiday at Tucan.

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Reviewed 23 October 2013

Just returned from an "all inclusive" week's holiday, the first time at this hotel which is ideally situated in the small resort of Cala d'or, close to numerous restaurants, bars etc. and within only a few yards from a lovely beach. The hotel is spotlessly clean though some of the carpets are a liitle worn, the food is good and varied and the staff were always courteous, cheerful and helpful - a special mention must be made of the bar staff who were exceptional. Altogether a great holiday and we will certainbly be going back.

  • Stayed: October 2013, travelled as a couple
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2  Thank WilfandJoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 26 October 2013

We are very pleased to read from your review that you had a great holiday with us. We thank you very much for your recommendation and for your nice words about our staff, service and facilities. We are very pleased that you are planning to come back to us. That will be a plesure for us to welcome you again at Hotel Tucan.

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Reviewed 22 October 2013

We booked into the hotel and was impressed by the reception and quickly went to our room but were surprised to find it did not have a sea view. We had paid extra for this so we went back to the reception. They were sorry but they did not have one until the next day. The following day we changed rooms and there was our lovely sea view. The room had lovely furniture with lots of drawers and hanging space and plenty of hangers. The beds were very comfortable and we had no trouble sleeping. We thought the meals were very good and great hot plates for hot meals. The bar staff were very pleasant and helpful. We always go all inclusive and were very pleased with everything. We expected a kettle in the room and it wasn't there. We were told the day we were coming home that they had been taken out because they were being stolen and we could have had one for 20 euros deposit returnable on departure. Maybe we could have been told this when we arrived. I also would have liked a bath in the room but most hotels are changing them for showers so we have to change with the times. Overall we had a very pleasant holiday, the weather was very good in October which was a bonus. I would definitely return to this hotel in the future.

  • Stayed: October 2013, travelled as a couple
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3  Thank Betty521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagementTucan, Izabela Janowicz Relaciones Publicas at Sentido Tucan, responded to this reviewResponded 26 October 2013

Thank you very much for your review. We are so glad to hear that you enjoyed your holidays with us and you will come back to us. Our main aim is to ensure your satisfaction. About the kettels we have them at the reception and our guests can get one by leaving deposit, that they will get back at the end. Again, our most sincere thanks for your recommendation. We are looking forward to greeting you again at Hotel Tucan!

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Additional Information about Sentido Tucan

Address: Carrer Boulevard 4, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cala d'Or
#8 Luxury Hotel in Cala d'Or
#13 On the Beach Hotel in Cala d'Or
Price Range: £64 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sentido Tucan 4*
Number of rooms: 177
Official Description (provided by the hotel):
SENTIDO Tucan is situated in Cala D'or, in a beautiful and pintoresque Ibiza stile village, with all its white houses in the South of Mallorca and 60 km away from the airport. Ideal to enjoy the relaxing atmosphere, the sun as much as possible or delightful walks. "Adults Only" Hotel. No reservations accepted for clients under 16 years old. Situated by Cala Gran beach with its crystal blue waters, this homely hotel offers the clients an ideal place to relax and enjoy unforgettable holidays. Enjoy a relaxing day in our Spa with jacuzzi, sauna and steam bath. SENTIDO Tucan has been refurbished during winter 2014/15. ... more   less 
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Also Known As:
Gran Hotel Cala d Or
Gran Hotel d Or Tucan
Sentido Tucan Cala D'Or, Majorca

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