Myself, my wife and two sons (10 & 8) have just returned from the Cala Gran Hotel. Our initial impression of the old fashioned reception was a little worrying, but the staff where helpfull and booked us into our family room in a few mins.
The room was basic, but spotless and the cleaner called every day, bed clothes changed daily, and room spotlessly clean ( leave the "clean my room" notice on the door) At the end of the day, you only use the room for sleeping and washing!
I agree with some of the comments that the hotel is a little dated, but the staff could not have been friendlier. Maybe some of the other people who have commented that the staff where rude, where maybe rude to the staff themselves!! You get what you give!
The food was rather good. The breakfasts where the same each day, but really very good. Lunch and dinner was different each day and the restaurant staff where helpful and gave us whatever we requested.
There are 3 pools within the complex, but the hotel does need more or larger one's. The same is true for the sun bed allocation. There was an issue with some people "claiming" beds, but the hotel does try to stop this. When we could not find a sun bed, we just popped the 100 yards to the fantastic beach and swam in the crystal clear waters.........perfect location!!
My boy's spent hours in all 3 pools, and had a great time. Nice little bar up towards the Cala gran apartments area of the complex, which was fantastic, the girl who manned it was really very kind and helpful with the kids.
The bar staff where brilliant, nothing was too much. The all inclusive list of drinks was a little limited, but the hotel is not 100% all inclusive, so some premium brands where chargable. This could be seen as a disadvantage, but we where not there to drink ourselves to oblivion, but to enjoy a family holiday, and relax in the sun.
Therefore, please ignore the negative comments, go the the hotel, enjoy, relax and above all, treat people with some respect and you may well find the attitude is reflected.
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- Also Known As:
- Hotel Cala Gran Costa
- Cala Gran Costa Hotel
- Gavimar Cala Gran Costa Del Sur Hotel & Resort Cala D'Or, Majorca