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“great hotel - cala d'or ok”

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Inturotel Cala Azul Garden
Ranked #6 of 46 Hotels in Cala d'Or
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“great hotel - cala d'or ok”
Reviewed 10 November 2009

INTUROTEL - Hotel chain in Calad'or, from what I could tell made up of four hotels - 3 x 3star and 1 4 star. Very professional, clean and tidy and very popular with Germans/Dutch. We booked half board for second week and the food was very good, especially the deserts.The main player in Cala Ferrera.
ESMERALDA PARK - We were allocated in this hotel but changed as our room was too close to evening entertainment. Stay here if you want to be 'in the thick of it'. There are lots of steps, hard going with a pushchair but this hotel is nearest the beach. The entertainment is mostly German with english aswell and takes part around the swimmingpool and beach during the day and by reception in evening.. This is also where you will eat if you go half/full board even if you stay at Azul Park or Azul Gardens.
AZUL PARK - Didn't really take much notice of Azul Park, its further up hill but looked a bit more peaceful still with a few steps and nearer the road.
AZUL GARDENS - This is where we ended up. My opinion, the best of the three. Hotel is all on one level and tucked away in its own very peaceful gardens. Sure you have a 5 min walk down to Esmeralda to eat or watch entertainment but its nice come the end of the night to walk back up to the more relaxed and quiet Gardens complex. I also think the pool is the best of the three with a good little snack bar (opens about noon til 6pm).
CALA D'OR - These hotels are in Cala Ferrera which is about 15min walk from Cala D'or. Top Tip use the Noddy train the first day you get there to get your bearings. There are a handful of restaurants in Ferrera but for more choice head for Cala D'or where there is a pedestrianised area with lots to choose from - pirates and tex mex good/ safari restaurant bad. Apparently the Marina offers a better quality dining experience but its the other side of Cala d'or. There are two kids entertainment areas close to hotels - with bouncy castles, ride on bikes/karts, trampolines etc. The beaches are good, they are coves not huge expanses of beach so can feel a little busy at times and water is clear and clean. Its expensive in Cala d'or probably as much to do with exchange rate but gone are the days of a cheap evening meal and drinks. Two weeks cost me about £1500 for hotel then a further £1500 for food,drinks entertainment etc.
SUMMARY - Stay in Esmeralda if you have older kids, Park or Gardens if you have younger kids or a couple.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank saintsid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
East Yorkshire
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 July 2009

Have just come back from this hotel. Breakfasts were excellent, buffet style, every type of food you can imagine. Evening meals were a bit less inviting, unless you like Rabbit, Veal or Fish!!! All in all though it was a relaxing holiday. Would recommend it, staff very friendly, rooms spotless and great weather.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TracyEastYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
n.ireland
1 review
Reviewed 10 January 2009

we booked the esmeralda after seeing it in the online broucher, it had everything for our 2 kids age 16 and 13, but on arrival we were told we were in the azul garden, the reception held 2 people the poolside bar closed at 6pm, that was all there was to do. when we booked this with thomas cook they should have told us we could be staying in one of the other apartments, its very misleading if we had of known we wouldnt have booked this place. the apartments were clean but my husbsnd had to set an alarm for 7am to get us a sunbed. the thomas cook rep (cris) disappeared when you asked him for help. if you are booking online like we did find out were you are staying before you go to avoid dissapointment

  • Liked — the apartments were spacious
  • Disliked — entertainment and activities at the main hotel
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ymcd44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ripley UK
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 September 2008

Anyone wishing to book The Esmeralda Park, please be careful that you get the booking that you wish, as we had booked via Thomson direct phone line, our booking receipt stated quite clearly "Esmerelda Park", and to our dismay upon arrival were directed to the quite separate block called Cala Azul Garden. The block is OK as far as accommodation is concerned but the main complaint we had was that this block was located way along a road, around a roundabout and then along another road past shops. It had no indoor restaurant, just a small snack bar by the pool, so we had to traipse down the road to the main building for restaurant meals, and way off the beach. All in all quite a disappointment as we had particularly chosen the Esmerelda Park being close to Esmerelda bay, which I may add is lovely and would have been ideal for our party of 7 consisting of children under 5 and a pregnant daughter in law too. We have raised this issue with Thomson Reps on site and direct on our return to Customer Services to no avail, Thomson saying Cala Azul Garden forms part of the main complex, but all in all we believe the brochure and booking confirmation to be misleading. We liked the area of Cala d'Or, the whole area consisting of small pretty bays, and the main town has a variety of super restaurants.

  • Liked — The rooms were OK, but the accommodation was not what we booked
  • Disliked — The location and no restaurant on site
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AdrianRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CUMBRIA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2008

I have just returned from a 2week stay at the Cala Azul Gardens with my husband, 7yr old daughter and 10yr old son and my friends and their 3yr old and 6yr old children. I have to stay we had an excellent time in Cala D'or, the Azul Gardens were spotlessly clean and spacious. We were lucky to get a pool view on the ground floor if you get chance then do request a pool view. My friends had a garden view at the rear of the hotel this was nice too especially if we wanted to get away from the sun it was lovely and shaded most part of the day. The pool is fantastic, there is the childrens section then a section where my 7yr old daughter could stand in most places then there was the deep area it was huge, plenty room for everyone of all ages. There is a pool bar which is open everyday but closes in the evenings - the only downside i found was i like a little bit of music to listen to when sunbathing round the pool there was none of that.

The rooms were cleaned on a regular basis and we were always well stocked with towels and toilet paper. there is a tv where you can watch sky news and some english tv. the only downside in the kitchen area was there was no microwave but we got by. there is a no eletric kettle but there is a stove kettle which is satisfactory enough - does the job.

from what i needed to use the reception the staff were very friendly and would also offer to help. as we booked our holiday independently we didnt have a rep but there was absolutely no need to complain about anything.

Cala D'or also is a lovely place. there are some fine restaurants to sample. Paparazzi is just as you come out of the Garden Apts, that is devine then there is the Restaurant Tropical which we visited three times. As you come out of the Apts onto the road turn left then left again go past a steakhouse and an english pub and the tropical is just on the corner. it is quite isolated from the other restaurants but well worth searching for it. there is also a gorgoes indian restaurant in the other direction heading towards a childrens play area called Mallorcalandia you cannot miss the indian which is next door to a chinese and right opposite the spar supermarket. this is worth a visit too.

for the children you have mallorclandia and the trampolines and go kart area along the "strip" you cannot miss this. our children loved to go here most nights. the entertainment also in the sister hotels Cala Azul Park and Esmeralda is also good fun. we went to see the magician, the parrot show and the weird quy who stood on glass and brought out a python. kids will love him.

i think i have summed up Cala D'or it is a fab place (do go and see the Marina also) this is beautiful. approx 20 mins walk from the apts where you will pass the square of shops and restaurants. Cala D'or is an ideal family fun holiday.

  • Liked — GREAT LOCATION, GREAT POOL AREA, SPOTLESS ROOMS
  • Disliked — NO KIDS CLUB ON SITE
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOUBYLOU9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2008

Just returned from Cala Azul Garden’s after seeing the many reviews on Tripadvisor and have to agree with everything that was said.

We chose Cala Azul Gardens over Azul Park and the Cala Esmeralda as the websites advised there was more facilities for children, however on arrival we found that out of the three sister hotels all found within spitting distance had the facilities but it didn’t cause a problem as it was nice to walk about to find the park, crazy golf and kids disco etc. We felt that Azul Gardens was the quieter of the three but enjoyed that part of it. Both the Azul Park and Esmeralda have excellent children’s disco’s and evening entertainment (which our 2 ½ year old loved and stayed up late to watch) the entertainment team seem to like our daughter run on duracell batteries, absolutely brilliant. You could tell the children loved them, especially those who were old enough to entre kids cub (4 and above).

The apartment is basic but clean and has a TV in the room which gives you BBC1 and Sky News should you feel the need ?!
The surrounding beaches/bays are gorgeous but do get busy, everywhere you walk there are new ones to be discovered which is a treat as well as the clear waters and high rocks for those who are daring to dive.

The apartments are a 5/10 minute walk to the main town which is full of restaurants and shops. Lots to themed restaurants which is another attraction for the kids but being honest the food is of a higher standard down at the marina which is another 5 minutes walk, a definite must see!

The bus train takes you round town and also to the marina which is nice but more expensive then a taxi (which are good, clean, polite & cheap).

The rest of the resort hosts many English bars which offer lots for the kids (Nintendo Wii was free, outside children’s play areas with slides, swings etc. which is helpful when families are trying to eat a meal etc.) There is also areas for trampolines, mini go karting, slot machines etc. As well as internet cafe’s.
On the whole we had an excellent holiday, would return with a family only not as a couple as there are other resorts more suited for couples.

Think I’ve covered everything?!

  • Liked — Good location
  • Disliked — Room wasn't cleaned daily
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andersons19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2008

From the other entries here I expected more from this accommodation. We chose the Cala Azul Garden because we need good quality self catering accommodation - our little boy is disabled and is a particularly fussy eater so I need to be able to cook meals to meet his needs. The kitchen was poorly equiped and left us no other choice but to look for suitable places to eat out. It only added stress to what should have been a relaxing family holiday. The cleaning of the apartment was very hit and miss - we went for 2 days with no clean towels or toilet rolls. The TV broke and was not fixed despite being reported to reception. There were several information brochures in the reception area and I was surprised to find at least 6 in the German language and none in English. I was told I'd have to go to one of the partner hotels to access an English brochure!!!
The location of the apartments is OK for shops/restaurants but poor for the beach if like us you have a pushchair. The nearest beach (5 min walk) has approx 60 steps down to it and the beach with ramp access is a good 15 minute walk away.

  • Disliked — Very poor eqipment in kitchen/no show of cleaners
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yummymummyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inturotel Cala Azul Garden

Property: Inturotel Cala Azul Garden
Address: Calle Espalmador s/n | Urb. Cala Esmeralda, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Cala d'Or
#7 Family Hotel in Cala d'Or
#8 Romantic Hotel in Cala d'Or
Price Range (Based on Average Rates): £
Hotel Class:3 star — Inturotel Cala Azul Garden 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located on the south-east coast of Mallorca, the hotel is situated at a distance of 150m from the beaches of Cala Esmeralda and Cala Ferrera and about 800m from the centre of Cala D'Or. ... more   less 
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Also Known As:
Inturotel Cala Azul Garden Hotel Cala d`Or
Cala Azul Garden d Or
Cala Azul Garden Hotel
Inturotel Cala Azul Garden Cala D'Or, Majorca

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