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“Expected little, got less.” 1 of 5 bubbles
Review of Palia Puerto Del Sol

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Palia Puerto Del Sol
Adelaide, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Expected little, got less.”
1 of 5 bubbles Reviewed 21 June 2014

Well, where do we start? Arrival. 10.15pm, stood with about 7 couples listening to reception arguing on the phone to the cook in Spanish. I am able to speak Spanish and clearly understood the fact that no food or drink was available. We get to the desk after 15 mins and were given room 341, a map and 50 Euro out of pocket. The map led us onto the main road, in darkness!
When we found our room we entered into a nightmare scenario and even I [very easy going] was getting flustered. I suggested to my wife that we should leave the unpacking and grab a drink [it had been a long 7 hours since leaving home].so we went to the disco bar only to be told that we had to pay for our drink after 10.30. We paid, drank up and left the disco/U/12 birthday party to go back to reception to ask for some food and was duly told to wait 15 mins. I had a cigarette outside and we were then shown to the eating area which resembled a school canteen with a few people tucking into some stale rolls, salami and cheese, we participated.
Following day. Started to unpack and opening the the wardrobes etc. I opened one and found it full of used sanitary items, used plasters and cotton buds. We went back to reception to report it and was told " we have certificates and you can go to another hotel " it was at this stage that the manager appeared and asked to see it. We took him to our room and showed him and he was gobsmacked! He took photos, and became very sheepish. A maid soon appeared and cleared the debris and soon after, a maintanance man came to put some light bulbs in for us.
This is NOT an all inclusive hotel. I have never had to queue for a cup of water or pay for a bottle and then be told im only allowed two!
The bar is next to the pool and this is the hub of activity along with small snacks situated next to the toilets, yep, thats right, the toilets.
Two other pools on the camp, one being an over 18s only. Neither of these pools serve alcohol or snacks.
The chill-out lounge is fab and overlooks a million dollar view but comes with another problem, it is only open from 10.30pm to 12.30pm and all drinks have to be paid for.
The rooms are dated and expect two single beds pushed together and plastic mattress covers [very sweaty]. Our room came complete with broken handles with exposed screw heads [very sharp], rusty fittings, broken glass windows, stained worktops and an air conditioning unit that did not work.
The walk into cala d'or takes a good 20 mins if you are fit, it is however quite a nice walk and expect a couple of steep streets. Cala D'or is lovely.
The good news for us was that Palia has a sister hotel in Cala Egos [20 min walk] and this is where we spent our time. They have the same wrist bands for A/I and they have a good sized bar near the pool and another bar in a quieter pool area [very nice] and fresh drinking water freely available and topping up your bottle was NOT an issue [take note palia del sol].
Drinks were served till 11 and the dinning was superb, it was however very busy, but coped. Thank you Palia Cala Egos.
On ending, I would rather die in a house fire than return to the Palia del sol. We have done all inclusive in Mallorca on other holidays and for cheaper and got far more bang for our dollar.
Those that enjoy this resort are either easily pleased or know no better.

Room Tip: Rooms at the bottom of the hill are near the pool and bar.
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  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank david j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
birmingham,england
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

this hotel is in a great area of cala d'or,overlooking the beautiful harbour.although an old hotel it is spotlessly clean,air con[free],lovely pools one being adult only,and very big rooms due to it being a self catering hotel previously.you do have to rent kitchen utensils but it is an all inclusive hotel so would expect it.the maids are in the rooms daily for cleaning and towel change.the food was excellent,cooked well,hot,plenty of choice for everyone and varied daily.the staff was great,courteous,helpful and always smiling.entertainment crew was brilliant and worked very hard all day always doing things with the young ones.this is a french majority hotel but everyone spoke english so there are no barriers.would definetly go back again.we was 4 adults aged 54 to 62.

Room Tip: english bar 2 min away on the harbour for after all inclusive finishes
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank bluenoseBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

Had a five night break at this hotel early June. To be honest was a little worried reading the reviews from some previous guests. I wouldnt hesitate to recommend this hotel. The appts are a little dated but large and very clean. We paid a little more and had a marina view lovely.The meals were fine no problems obviously for the price paid dont expect fine dining but lots of choice, we always got a table overlooking the marina ,although it was early in the season so maybe not as busy.The staff were all very good, very helpful and friendly. The animation team were really good mainly young and French, working very hard at keeping every one entertained.Overall very good experience and would return . Cala dor is a lovely resort,probably more suited to young families and more mature couples .Great break .Very good value.

Room Tip: Choose a Marina view room .
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

Overall we paid £600 for both of us all inclusive, resort was mainly aimed at and included mature adults, wouldn't advise this resort for the younger generation to be honest. Food was ok, only ok, edible but not a great selection at all. Apartment was lovely, cleanliness ok and towels changed every day however the apartment itself had a musty smell that did not move no matter how much it was aired. The surrounding area was lovely, next to the marina where there were lots of restaurants and a supermarket. The area itself was an hour from Palma so waterparks and day trips were out of the question as it was 50 euros just to get there! Overall a good locale to beaches and friendly staff at the resort who made us feel welcome.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank LAOD288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

First time of an All Inclusive holiday with friends (all mature ladies). All Staff were so friendly and helpful at all times. Beautiful view of Marina from Dining hall. Enjoyed the wide selection of food available and staff in dining room kept tables clean and were helpful. Our rooms were cleaned every day and given clean towels daily. Loved the layout of the hotel which had previously been apartments, which meant great having direct access to our own room without having to go along long corridors. Our apartment led directly out onto one of the lovely pools, which was cleaned every morning. Enjoyed the nightly entertainment. Disregard any remarks made about purely being for the French. They made everyone welcome and it was to lovely meeting so many nationalities on this holiday, who were so friendly. The Hotel is in a prime position for walking into Cala D'Or or Cala Egos. Both lovely resorts with beautiful beaches and shops. This is a Hotel suitable for anyone and had plenty of daily entertainment at one of the pools for families. Would love to go back again and would recommend it to anyone. Carole on Reception was so helpful, as were her staff, in arranging rooms and trip out for us.

Room Tip: Would recommend room 205, its ground floor and opens directly out onto a lovely garden swimming pool...
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  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank ricci227059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
halifax
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

Overall for the price paid for this all inclusive it was worth the money. The room was very clean and maids came in every day, the food was well presented every day and offered a large choice, with plenty of fresh fruit, fish and meat which was different very day. My only criticism's were, only one pool had a bar and this was the family pool and the bar at night was a little lacking in atmosphere. However this May change as this was the first year of offering this type of accommodation/service. The staff were friendly when they got to know you I would say although there was nothing spectacular about the hotel there was certainly nothing much to complain about if you're after cheap good value and not wanting anything out of this world here is a good choice. One thing to bear n mind is the transfer journey was quiet long due to stopping at other resorts something to consider if you are taking young children on a lat night flight.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Jayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 26 October 2013

We Stayed here for 11 nights in September. As with a lot of reviews we agree we got what we paid for. the holiday worked out about £55 a day including flight and transfers. The food options are very good, there is a wide variety every day of hot and cold foods at breakfast, lunch and dinner. The whole bar set up seems abit odd, it would appear if you want to have an alcoholic drink there is only one bar open at a time, on in the day and one in the evening and the 'nightclub'. The maids are brilliant and rooms are cleaned daily, but don't expect much in your room except for a bed! if you want a hair dryer you need to pay to hire it, beach towels, kettles etc etc! you even have to put a deposit down for the all inclusive wrist band which will be returned to you on the end of your stay. I would say if you're looking to enjoy the marina of an evening you're on the wrong side as it's a good 20min walk to the good bars and restaurants from this side of the marina. But all in all we enjoyed out stay

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Progers88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palia Puerto Del Sol

Property: Palia Puerto Del Sol
Address: Av Cala Llonga, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Hotel Style:
Ranked #4 of 14 Speciality Lodging in Cala d'Or
Price Range (Based on Average Rates): £
Hotel Class:3 star — Palia Puerto Del Sol 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Puerto Del Sol Hotel Cala d`Or
Palia Puerto Del Sol Cala D'Or, Majorca

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