Well, where do we start? Arrival. 10.15pm, stood with about 7 couples listening to reception arguing on the phone to the cook in Spanish. I am able to speak Spanish and clearly understood the fact that no food or drink was available. We get to the desk after 15 mins and were given room 341, a map and 50 Euro out of pocket. The map led us onto the main road, in darkness!
When we found our room we entered into a nightmare scenario and even I [very easy going] was getting flustered. I suggested to my wife that we should leave the unpacking and grab a drink [it had been a long 7 hours since leaving home].so we went to the disco bar only to be told that we had to pay for our drink after 10.30. We paid, drank up and left the disco/U/12 birthday party to go back to reception to ask for some food and was duly told to wait 15 mins. I had a cigarette outside and we were then shown to the eating area which resembled a school canteen with a few people tucking into some stale rolls, salami and cheese, we participated.
Following day. Started to unpack and opening the the wardrobes etc. I opened one and found it full of used sanitary items, used plasters and cotton buds. We went back to reception to report it and was told " we have certificates and you can go to another hotel " it was at this stage that the manager appeared and asked to see it. We took him to our room and showed him and he was gobsmacked! He took photos, and became very sheepish. A maid soon appeared and cleared the debris and soon after, a maintanance man came to put some light bulbs in for us.
This is NOT an all inclusive hotel. I have never had to queue for a cup of water or pay for a bottle and then be told im only allowed two!
The bar is next to the pool and this is the hub of activity along with small snacks situated next to the toilets, yep, thats right, the toilets.
Two other pools on the camp, one being an over 18s only. Neither of these pools serve alcohol or snacks.
The chill-out lounge is fab and overlooks a million dollar view but comes with another problem, it is only open from 10.30pm to 12.30pm and all drinks have to be paid for.
The rooms are dated and expect two single beds pushed together and plastic mattress covers [very sweaty]. Our room came complete with broken handles with exposed screw heads [very sharp], rusty fittings, broken glass windows, stained worktops and an air conditioning unit that did not work.
The walk into cala d'or takes a good 20 mins if you are fit, it is however quite a nice walk and expect a couple of steep streets. Cala D'or is lovely.
The good news for us was that Palia has a sister hotel in Cala Egos [20 min walk] and this is where we spent our time. They have the same wrist bands for A/I and they have a good sized bar near the pool and another bar in a quieter pool area [very nice] and fresh drinking water freely available and topping up your bottle was NOT an issue [take note palia del sol].
Drinks were served till 11 and the dinning was superb, it was however very busy, but coped. Thank you Palia Cala Egos.
On ending, I would rather die in a house fire than return to the Palia del sol. We have done all inclusive in Mallorca on other holidays and for cheaper and got far more bang for our dollar.
Those that enjoy this resort are either easily pleased or know no better.
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- Also Known As:
- Puerto Del Sol Hotel Cala d`Or
- Palia Puerto Del Sol Cala D'Or, Majorca