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“Beautiful setting”

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Palia Puerto Del Sol
Reviewed 3 July 2014

Myself and two friends have just returned from our holiday we are all 50 ish and wanted somewhere with good pools good food and somewhere with some form of entertainment .let me start by saying the hotel is about 85 percent french guests however we joined in with everyone and made some lovely friends and learnt a little french to boot .The hotel grounds are wonderful and all rooms are set around either a pool or garden area the rooms are large and ours (not sure if all) had air conditioning .The towels were changed regularly and the beds made every day.there was more than enough cupboard and draw space .
The restaurant has a fresh cook bar at the entrance and would normally have a chef cooking one meat and one fish dish ' other hot and cold foods are beyond this on the buffet .The selection of choice and quality are one of the best I can remember (done all Inc for 15 years or more) and the staff work tirelessly to help and maintain a nice atmosphere .The view from the resterant over the harbour is stunning all in all the catering is excellent .
You may have read people complaining about only being allowed 2 drinks at a time 'I can assure you this may be there rule but once they know you it is relaxed .again the choice of drink and food from the bars were excellent and although during some world cup matches the staff were pushed to keep up it was not for lack of effort .against with the catering staff the bar staff are very friendly and willing to help .
The animation staff work wonders to keep children and adults alike entertained a big special thanks to Johan and lou lou and all the others .The range of activities is superb from shooting to archery to boul to board games water aerobics and so much more .If you wish to relax there are more than enough loungers for all and more .the three pools are well kept and maintained the main one with bar and activities a second quite pool and an adult only pool.
All in all I would highly recommend this hotel and I will Def be returning
LP borehamwood

  • Stayed: June 2014
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9  Thank lancepoulton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 June 2014 via mobile

We stayed here for two weeks as a family of four. The apartments are situated by the marina and are in a lovely position. They first apartment we had was dated, smelt quite musty and we had to be moved as there were some strange bugs that jumped on the bed and walls in the children's room. The second apartment was better and was obviously pre privately owned. The staff were really helpful and moved us without questioning. The public areas were very clean, reception, restaurant and pool areas. The food was nice, and always hot. Breakfast is usually the best meal of the day when you go abroad but we missed it on several occasions as it was clear they needed more breakfast staff. There was no omelette station and a lady was frying eggs and pancakes, but it was like 3/4 at a time and at times you felt like you was putting her out asking for one. The lunchtime and evening meals were nice and although not as much choice as we have had in the past it was all tasty. The food at the pool bar was okay, but cheap burgers and nuggets and the salad was never covered up and sometimes it was left all day until it was used up. Ice creams were nice and slush puppies for the kids. Drinks were okay, and only okay. No cocktails, and all drinks are served in small plastic cups and the soft drinks tasted strange, like watered down syrup. The all inclusive finishes at 10.30pm which is quite early. And if you are paying after you at least expect a decent sized glass of beer and not a plastic cup. There was entertainment throughout the day, although aimed at adults and the children only had a kids club for the morning and afternoon. This wasn't always open though and it was only a room that they could colour in and play. No activities for them or games. Sometimes there was a sign saying closed today sorry.
In the evening the entertainment was okay. But not brilliant and if you didn't watch that then there was very little to do. There was a 30 minute mini disco for kids. There is a beautiful bar overlooking the marina that doesn't open until 10.30pm and is chargable. It was always empty and infact one on evening we were the only ones there. It is such a waste as it had a lovely terrace and should be open earlier as part of the all inclusive as your only options are the club downstairs or the pool bar in the evening. There is also a bar by reception but wasn't in use. We spent many nights at the marina. Overall we liked the holiday but it isn't all inclusive. We spent a lot of money out as drinks were not the best, food limited at times, no bottled water and the fact you have to pay for a safe, and deposits for your wristbands etc is taking the mickey. I would advise anyone going to take your own travel kettle etc as they charge for that too. Even a bag of malteasers was 3 euros behind the bar and only 85 cents at the spar shop around the corner. This hotel could be a great one, if only they updated the rooms, and improved the all
inclusive service. We wouldn't stay there again but it will probably have improved in a few years time with some
investment.

  • Stayed: June 2014
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5  Thank vikkiaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

we visited palia puerto early june 2014,check in smooth as you like.rooms comfortable enough need updating like a lot of places so no drama there.towels and cleaning service top notch as were all the staff friendly and helpful.good set up except for entertainment room being down a large flight of stairs so we didnt bother but could see entertainments boys and girls worked hard all day could do with a change of pool music tho bit repetitive.food was really good never stuck to find something to eat.placed in beautiful surroundings and marina just round corner with some good friendly bars .so all in all cant fault it.

Room Tip: wanted to upgrade to a marina view but was full so my tip would be upgrade before you go
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  • Stayed: June 2014, travelled as a couple
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4  Thank josienmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

we have just returned from a 10 day holiday at the palia Puerto del sol hotel, There were nine of us in our party and everyone enjoyed their holiday. The rooms were cleaned daily, and you get fresh towels daily, the food was very good compared to most all inc we've been to. There is a small beach within walking distance at cala egos or for 5 euro's you can book a taxi at reception, there are three other small beaches at cala d'or that is on the other side of the harbour and the majority of the walk is up hill, again you can book a taxi from reception approx 5 euro's. Both resorts have shops & restaurant's. you can also get the shuttle train outside reception to cala egos or to cala d'or both 4 euro's return.The down side to this hotel is that the hotel is built on a hill and access is quite poor if you are infirm are disabled, my daughter hired a push chair for my three year old grandson, but getting around is quite difficult there should be more ramps instead of steps having said that the bar staff allowed us to enter through the pool bar once we explained our difficulties.

Room Tip: There are no sea views at this hotel to my knowledge? however there are apartment's over looking...
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  • Stayed: June 2014, travelled with family
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2  Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

We arrived at lunchtime and was shown to our room (362) by the woman on reception, who was extremely friendly and helpful.
After a quick look around and a drink at the pool/bar we had some lunch and it was beautiful, with loads of choice. We then spent our first afternoon at the adult pool chilling out after our early morning travel which was bliss. Yes there are no alcohol pumps there but there are soft drinks which you can help yourself to all day if you really wanted to. (Not sure why you need alcohol on tap around a pool anyway??)
I found that the staff were all helpful and worked non stop to make our holiday run smoothly. Our room was cleaned every day and fresh towels if we wanted. The restaurant staff were working from first thing in the morning to last thing at night but still smiling and friendly (not sure I would be).
Food was very good every day without fail, with lots of choice and plenty of drinks available too with all meals which you could help yourself to.
We had no queues to speak of at brekky, dinner or tea time, but we go in June to avoid school holidays so it's usually a little quieter then.
The only reason I have not given it 5 stars is that the internet was not free and the beach is a bit of a walk too (although I knew this before booking).
I would recommend this hotel to anyone who wants a nice quiet all inclusive holiday to relax. We are a couple over 40 who like to go on holiday to relax by the pool and on the beach/sea and have a look around at different areas on an evening and have a few drinks. It ticked all those boxes.

Room Tip: Not sure you can choose a room but it depends if you like it quiet, we were at the top in the 300 bl...
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  • Stayed: June 2014, travelled as a couple
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7  Thank Louise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

Family of 5, children age 11, 8 &4
Rooms excellent size and clean, maid service every day.
Food, was edible, not much variety, had to queue too much.
Entertainment was mainly for the French, animation team spoke only a small amount of English. We were made to feel like 3rd class customers due to this, Especially when the Mallorcan's came and spent the weekend.
Kids club very basic, my children went twice and spent the hours sat inside a room making loom bands or colouring.
This is a 3* hotel I know but I have stayed in better.
Good holiday had but will not return to Cala D'or.

  • Stayed: June 2014
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2  Thank catcat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Well, where do we start? Arrival. 10.15pm, stood with about 7 couples listening to reception arguing on the phone to the cook in Spanish. I am able to speak Spanish and clearly understood the fact that no food or drink was available. We get to the desk after 15 mins and were given room 341, a map and 50 Euro out of pocket. The map led us onto the main road, in darkness!
When we found our room we entered into a nightmare scenario and even I [very easy going] was getting flustered. I suggested to my wife that we should leave the unpacking and grab a drink [it had been a long 7 hours since leaving home].so we went to the disco bar only to be told that we had to pay for our drink after 10.30. We paid, drank up and left the disco/U/12 birthday party to go back to reception to ask for some food and was duly told to wait 15 mins. I had a cigarette outside and we were then shown to the eating area which resembled a school canteen with a few people tucking into some stale rolls, salami and cheese, we participated.
Following day. Started to unpack and opening the the wardrobes etc. I opened one and found it full of used sanitary items, used plasters and cotton buds. We went back to reception to report it and was told " we have certificates and you can go to another hotel " it was at this stage that the manager appeared and asked to see it. We took him to our room and showed him and he was gobsmacked! He took photos, and became very sheepish. A maid soon appeared and cleared the debris and soon after, a maintanance man came to put some light bulbs in for us.
This is NOT an all inclusive hotel. I have never had to queue for a cup of water or pay for a bottle and then be told im only allowed two!
The bar is next to the pool and this is the hub of activity along with small snacks situated next to the toilets, yep, thats right, the toilets.
Two other pools on the camp, one being an over 18s only. Neither of these pools serve alcohol or snacks.
The chill-out lounge is fab and overlooks a million dollar view but comes with another problem, it is only open from 10.30pm to 12.30pm and all drinks have to be paid for.
The rooms are dated and expect two single beds pushed together and plastic mattress covers [very sweaty]. Our room came complete with broken handles with exposed screw heads [very sharp], rusty fittings, broken glass windows, stained worktops and an air conditioning unit that did not work.
The walk into cala d'or takes a good 20 mins if you are fit, it is however quite a nice walk and expect a couple of steep streets. Cala D'or is lovely.
The good news for us was that Palia has a sister hotel in Cala Egos [20 min walk] and this is where we spent our time. They have the same wrist bands for A/I and they have a good sized bar near the pool and another bar in a quieter pool area [very nice] and fresh drinking water freely available and topping up your bottle was NOT an issue [take note palia del sol].
Drinks were served till 11 and the dinning was superb, it was however very busy, but coped. Thank you Palia Cala Egos.
On ending, I would rather die in a house fire than return to the Palia del sol. We have done all inclusive in Mallorca on other holidays and for cheaper and got far more bang for our dollar.
Those that enjoy this resort are either easily pleased or know no better.

Room Tip: Rooms at the bottom of the hill are near the pool and bar.
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  • Stayed: June 2014, travelled as a couple
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5  Thank david j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palia Puerto Del Sol

Address: Av Cala Llonga, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Hotel Style:
Ranked #5 of 13 Speciality Lodging in Cala d'Or
Price Range: £66 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palia Puerto Del Sol 3*
Number of rooms: 170
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Also Known As:
Puerto Del Sol Hotel Cala d`Or
Palia Puerto Del Sol Cala D'Or, Majorca

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