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“Very good ... but not perfect”

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Palia Puerto Del Sol
Reviewed 3 August 2014

Stayed for 10 nights at end of July 14 with my wife and 15 year old daughter
Accommodation; Very good, nice and clean, roomy, light, good a/c, nice view from balcony- couple of minor faults with lights that didn't work and a door that wouldn't lock.
Location; perfect, near to everything (beach 10 min walk, shops, bars, restaurants 2 min walk town centre 15mins walk)
Food; very tasty, good choice, dining room gets very busy at peak times with small queues.
Pools; lovely and warm, nice quiet adult pool, but again as you would expect on a very hot day they get busy.
Entertainment; really not very good, went to see a performance of Grease - laughably bad, so didn't bother after that!
Staff; friendly and helpful, no problems at all.
Things they could improve on; there is no adult only quiet bar, not much for teenagers to do (loads for small kids). All drinks are served in little plastic cups, ok round the pool but could have nice glasses elsewhere.
Overall; very nice, would have no hesitation in going back.

Room Tip: get an apartment overlooking the marina.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
8  Thank mrpastry186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 - 197 of 692 reviews

Reviewed 28 July 2014 via mobile

As a group of 4 girls, we arrived at the hotel at 3 in the morning, tired and cranky. The night porter checked us in and told us that they had left some food for us incase we were hungry, he opens the cafeteria and gave us some meat, cheese, salads and bread, lovely thought as we were starving!

The food was lovely and lots of choice, and plenty of it. Self serve drinks with no limits.

Rooms were clean and were cleaned every day and fresh towels left, the only complaint is that the shower was salt water, not fresh so you didn't feel very clean after a shower but we were only there for 3 days.

Pools lovely and clean, adult pool nice and quiet while the kids pool was buzzing with activity.

All in all, a thoroughly good short break and would go again.

Stayed: July 2014
13  Thank Gwenan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

We stayed for 2 weeks at the appart-hotel from the 9th June.

Following a unnecessary long trip over from the airport. Landing at around 7 pm not getting to the resort till after 9.30 and missing evening meal!!! There was a cold buffet provided for late guest arrival which was a nice touch.

The reception at the hotel was very friendly gave us details of the resort and as we had booked an apartment with a view of the Marina he took us over to the 3 storey block.we were on the 3rd floor. Beware no lift!! Breathtaking! View!

Beware extra charges for room keys, all-inclusive bands. We got a safe. Most of these are refunded at the end of stay except hire charges,safe, kettle, tv remote (not alot of choice of channels)
Air-conditioning free.

So I can't understand why the excessive trimming of supplies?

Booking all-inclusive choosing this type of accommodation so Ideally you could enjoy the best of both worlds! Having a choice of extra facilities ie mainly a fridge, but if you wanted to simply stay and do a little cooking the option was yours!! Wot no pans, cutlery, plates, cups, glasses, nada!! The fridge was there but upon arrival at our apartment was switched off and the power supply ie the plug was locked away in a cupboard above. Why?
So first impressions are'nt good!
Wot no toiletries either. Non, just a bar of soap! Plenty toilet roll 2 rolls kept topped up daily.

By the following day having settled in and discovering no power supply to the fridge. Visited reception to find out why and were told by a quite "stroppy" receptionist " as this was a hotel and as such did not have to provide a fridge, so no power" some apartments have this facility and others don't! Why? Needless to say after I explained my reason for choosing her app-hotel upon return from buying a few supplies the fridge was working!!
The cleaning girls are lovely and helpful ; D the place is spotlessly clean, linen and towels change daily.

So, the resort itself is well laid out in grouped properties 3 storey blocks has 3 pools to choose from. The all-inclusive menu is excellent both food and drink, although finishes at 10.30pm! This is available from main restaurant; which has a lift as this is situated in a lower ground floor, offers a lovely menu choice, including some unusual local creations. If you miss the restaurant opening there's a pool bar with snacks throughout the day.
Note bar pool staff are brilliant too, helpful just give a little tip from time to time.
Lifeguards provided at 2 of the pools the third being adults only at every pool you have soft drinks and water dispensers.

The resort is well presented although lots of stairs and hilly! Well maintained grounds. Some residential properties included in its layout.
A couple of wheelchair friendly apartments close to reception.

Daily programme of entertainment by the mostly French animation team. Evening entertainment is in the main. Hall again situated on a lower ground floor but I didn't notice a lift! Lots of stairs.
Has both local entertainment and d.i.y. from the team. A thoughtful kids club both day and early evening.

A very French resort and we enjoyed keeping them guessing our nationality!!
Speak French and a little Spanish and you'll enjoy yourself. A lovely friendly place to visit as we later discovered has been reborn after a period of possible dereliction. Only recently renovated to a pleasing standard by French owners? Alez le bleu!

A beautiful location overlooking the Marina cala longa and the town of cala d'or.

If you like walking there's plenty of opportunities. Stroll around the grounds, the Marina, visit the neighbouring cove after a walk in the wooded area along the shoreline, visit the sister hotel for more variety! Or simply get the little trains and tour the locality.

A lovely place to visit although the apartments are a little trapped in a time warp and just needs that little extra to create that all important "first impression"

Room Tip: Paid extra for the view of the Marina they are lovely and once you've scaled the stairs are well...
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  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
10  Thank Roynaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Staff were excellent especially the reception who were very helpful.Food was good with lots of choice. Room was good with super views. only complaint was no free wifi & the showers were poor apart from that everything was great.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with Alpharooms
3  Thank mike w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

Had a great week here, and wanted to add a review all the people that might believe that this hotel is aimed at the French. Well its not. The entertainment team were all great and encouraged all nationalities to participate in the very varied daily fun packed activities.The food was great-even our fussy children were happy.Although you do have to pay a 10e deposit on the all inclusive wrist bands, this money came in handy at the airport going home.The rooms are a little dated, but who goes on holiday to sit in their room. We had a 2 bed that had 2 bathrooms, and our older daughter and partner had their own 1 bed that was next door, which was well thought out by the staff. Reception were really helpful when our daughter fell ill, and they arranged a taxi to the free medical centre as we have an EHIC card, and the prescription charge was less than home!!! All in all a great time was had, and I would certainly return.
There are quick routes to the harbour and beach-just ask someone.
Go on the tram that runs from the hotel door to see the whole of the village and surrounding areas.
The closest place to buy tabacco products is the main shopping area in Cala D'or, although the Piscis bar on the marina sells them in a machine.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
10  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

I agree wholeheartedly with the review of lancepoulton and won't bore you by repeating what he says.
I would add, however, that whilst the hotel is in a stunning location, it is a good 25minutes to the town, via a walk round the other side of the harbour. The first few times this is novel and enjoyable, picking out your dream yacht, but after a while, especially in the heat, it does get a little waring!
Lovely walk in the opposite direction along a path through a wooded area brings you to Call Egos.
There is, however, two little shuttle trains which run in both directions and save your heat-swollen feet (well it did mine!)

  • Stayed: June 2014, travelled as a couple
    • Value
    • Service
4  Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

A great hotel! I just wish we knew it was a french resort before we went as I would have brushed up on my francaise rather than my espanol! However we did have a very relaxing time and we enjoyed the food and thank goodness for the A/C!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank UGraeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palia Puerto Del Sol

Address: Av Cala Llonga, 07660 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Hotel Style:
Ranked #5 of 13 Speciality Lodging in Cala d'Or
Price Range: £69 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palia Puerto Del Sol 3*
Number of rooms: 170
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Also Known As:
Puerto Del Sol Hotel Cala d`Or
Palia Puerto Del Sol Cala D'Or, Majorca

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