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“Fantastic Villa and a memorable holiday”
5 of 5 bubbles Review of Sa Savina

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Sa Savina
Ranked #11 of 15 Restaurants in Cala Figuera
Restaurant details
Birmingham
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Fantastic Villa and a memorable holiday”
5 of 5 bubbles Reviewed 19 October 2009

How the other reviewers of this villa had any complaints is beyond me.

The spectacular Villa blew us away and it's facilities ensured we had a fantastic time from the moment we arrived.

The tennis court, pool and table tennis are all in perfect condition and the enormous fridge ensured we were never without food/drink.

Inside, the Villa has spacious rooms with impressive, albeit dated, decor.
There are also 2 jacuzzi's, a large master bedroom with dressing room and even though there were 11 of us, you never felt like you were living on top of each other.

With the impressive grounds the majority of our time was spent outside and the large table on the covered terrace ensured we could all eat together.

Shops and Cala D'or itself were all within walking range so a hire car is not a necessity. Be warned though as the taxi company did have a little trouble finding the villa first time around.

The villa provides excellent value and we are already planning to go next year.

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2 Thank BirminghamGaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 reviews from our community

Visitor rating
    4
    6
    0
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Devon
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Sa Savina Villa, Cala d'Or, Mallorca”
4 of 5 bubbles Reviewed 12 June 2009

Having read the previous review of this property we were very apprehensive about our week at Sa Savina. However we found the experience somewhat different. The villa in its own extensive grounds is beautifull. Electric remote controlled gates lead up a long curved driveway to the imposing property. We found the villa was generaly in good condition I found the the shower in the downstairs bathroom had some evidence of sand in it but other than that everything was spick and span. There were some items that needed attention. The dishwasher we discovered threw the tablet out of its holder all the time and therefore did not clean items properley. The washing machiine was tempremental and needed attention. We reported these on departure but they did not spoil our holiday. We requested via the rep a socket not working and a maintenance man was there within the hour and fixed it.
our only other criticism was the lack of seating in the lounge. For a large property that can sleep ten people two double sofas is not enough.
Despite these gripes we had a most enjoyable time at Sa Savina it is a generally well maintained property in good condition.The swimming pool is lovely with a childrens slide and the pool maintenance man visited every day at about 7am to ensure that everything was OK and clean add chemicals etc.
I can only suppose that the other reviewer was very unlucky with the time of his visit and can sympathise with his obvious frustration and annoyance at all the problems. judging by our experience most things have been rectified and Mallorca Farmhouses seem to be doing a good job. On this basis I would have no hesitation in recommending this property.

Helpful?
2 Thank Bagsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey/Hampshire
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Sa Savina Villa booked through Mallorca Farmhouses”
1 of 5 bubbles Reviewed 29 November 2008

We are not normally driven to write reviews but I didn't want another unsuspecting family group to have the same experience as we did. We were a group of two families booking through Mallorca Farmhouses. The villa was in the 'essential' collection, on booking we asked why this villa was considered to be within this category, answers varied from 'distance from beach' to 'well we often don't know how to categorise villas and some have to be in the essential category'. The photos and description seemed excellent which is why we asked the question before booking. Once we arrived we had a quick look around and couldn't find the 5th bedroom - oh that's because it's hidden behind the utility room, smells awful and damp - quite claustrophobic. Went to kitchen to make a cup of tea to find all cutlery needed a wash and was in the main rusty, kitchen sink filthy dirty, floors throughout hadn't been mopped and our feet were black within minute. Hair and dirt in shower - never heard of bleach obviously! Beds hard as nails, one small towel each which was threadbare, pool lights not on at night, garden furniture thrown around pool area, lights and some sockets not working, advertised as having air conditioning in all bedrooms, one small old electric fan was in evidence instead! TV in bedroom not working and only half a screen working in lounge, dishwasher needing a full service as all crockery and glasses were 'white' when we arrived. Washing machine broken and leaking. Large gas oven and hob very dangerous and not useable - sign on it saying cannot use grill! Only positive about this poor old neglected villa was the large American fridge!
When the rep arrived the following day we read our list of complaints, she was obviously untrained in customer service as just kept making excuses and speaking over us when we were explaining the problems we had experienced. The following two weeks were a nightmare as one maintenance man after another visited the property, took away TV's but not replaced, turned on pool lights, left additional towels only to take them away again the next day! We couldn't wait to get home. What an absolute waste of money - our two complaint letters were replied to but were full of excuses and false justifications. We did receive £250 refund because of the false claim to have air conditioning but this was not proportionate bearing in mind the cost of the villa was in the region of £6000!!!!
The area is beautiful though and the sandy cove at Cala Sanau is stunning, just avoid booking through Mallorca Farmhouses!!

Helpful?
10 Thank Paddylily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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