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“Well Worth It.”
5 of 5 bubbles Review of HSM Canarios Park

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HSM Canarios Park
Ranked #6 of 13 Hotels in Calas de Majorca
Dundee, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Well Worth It.”
5 of 5 bubbles Reviewed 12 October 2011

Before i review the hotel i would like to say this was our 1st time to majorca so on arrival i was shocked at the q at palma airport
We landed at 9pm and never got to hotel until 1.30am No FAULT for the hotel it was the tranfer company, so my advice get a taxi as it would only take you around an hour to get there.
Ok hotel review time on arrival met by a very nice man on reception who got us to our room very quickly.
Rooms here are very clean and tidy with tv and a ceiling fan with nice bath and shower.
I noticed there was no hairdryer but these can be rented from reception.
The food was very good indeed plenty choice every day it varies from day to day nice choices at breakfast lunch and evening meals.
For the pc mob there is free wifi near the reception and the signal even extends to outside areas.
The rooms were cleaned every day towels sheets changed etc.
Local drinks were nice beer was drinkable and the gin bacardi etc was going down a treat, also supplied outside drink machines just help yourself to coke sprite etc also slush and ice cream on tap.
All in all we were only there for a week but we really enjoyed it and our wee one loved the mini discos and kids club from the animation team.
We will return to this hotel for sure as it was really relaxing if the manager is reading this i think he would be onto a winner if he organised private transfers to and from palma airport so overall from a first timer to this hotel we will defo be returning thanks to all at HSM canarios park.

Room Tip: we were on 3rd floor looking onto stage room 318 and when doors are closed we couldnt hear a thing
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  • Stayed October 2011, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank frankietheturk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 14 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
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English first
sheffield
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 12 October 2011

Booked this Hotel through flexible trips via Thomas Cook. We flew from Manchester Airport using Monarch. Transfer was very good but only because there was only half a Dozen other couples to be dropped of. We arrived a bit late for a meal but just in time for snacks, which was a taste of great things to come. We had pool view on the third floor but because the dinning room and the pool area is split level and below the ground floor it was more like being on the 6th floor. We had a stunning view to the left we got a sea view and to the right we could see the big Hills in the distant. The Hotel was spotless as was our room, they even changed the shower curtain, and not many Hotels do that. The pool area was cleaned every day and everywhere you looked there as always someone cleaning. The Food was lovely and would put a lot of top restaurants in the UK to shame. Tables and cutlery was spotless, the food was plentiful and empty trays were quickly filled up again. Forget what People have said about the food being repetitive as we managed to have something different every day. Food was delicious, well cooked and well presented with a continental flavour. The booze was great and was served from 10.30AM till midnight. A great idea is the make soft drinks, tea, coffee and Ice cream self service which really helps with the queuing for drinks. We never really qued for long as the bar staff were quick, efficient and polite. There was nightly entertainment which was actually quite good, but because there was a lot of different nationalities staying at the Hotel all announcements were said in different languages which was a bit tedious but at least everyone was included. On the whole both my Wife and I had a fantastic time and we never go back to the same Hotel twice but with Canarios park we will definitely return. Just one grumble but we could see the funny side, we were chatting to some friends quietly at about 1.30AM when the Hotel Manager asked us to go to our rooms immediately, last time I was ordered to my room Edward Heath was Prime Minister lol. We can fully recommend this Hotel as you do bet a lot for your money and especially if you have Children as the Kids club is great and the staff worked very hard to make sure the Kids had a great time. So to recap im not saying everything was perfect but for sheer value for money its was spot on, keep it up Canarios Park.

Room Tip: Hire a kettle from reception or better still take a travel kettle because when the restaurant is clo...
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  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank taz1811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 14 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 October 2011

First time at this hotel a little way to the beach ,but there is a little train that takes you to the beach free of charge ,hotel very clean staff friendly and will help you in any way they can
food was ok even chips for breakfast if you want , evening entertainment not up to much but plenty to drink ,pool a good size anothetr pool across the road still within the hotel,you do have to hire the remote for the tv but weather was so good we didnt need tv ,also you had to hire hairdryer but take your own so no problem,most of the rooms have sea or pool views we were lucky we had high floor so we got both views( fantastic) watch out for the lift may not take you straight to where you want to go or may take a while to get to your floor but ther are steps if you able all well worth it would go again

Room Tip: go on to a higher floor its quiet
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank linda_platten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 14 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel . See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, England, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 11 October 2011

for a three star hotel this was superb value for money.the hotel facilities were excellent the only thing we had any trouble with were the lifts. reception staff were helpful and friendly.the animation team worked very hard and joined in most of the activities. the food was good and the bar staff were efficient. the pools were excellent and there were plenty of sunbeds even at mid-day.we would definitely come back for more.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Stuart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 13 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service and specially our entertainment team . See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paisley
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 10 October 2011

Stayed for a week and have to say the hotel facilities were good, excellent main pool with plenty of sun loungers. Additional pool for families too. Room decor was a bit tired (terrible pillows) but clean with a very decent shower.
All Inclusive; the variety of food types offered at breakfast, lunch & dinner was quite extensive but did feel quite repetitive towards the end of the week. Snacks available during day and evening too. There is an array of drinks available (alcoholic and non-alcoholic), local beer and spirits but not too shabby.
Entertainment; there is a 'mini-club' for the young ones with superb entertainers. Nightly shows or some sort of entertainment (bingo/quiz night etc). One of the shows booked where pretty poor but another night, the argentine dance show was superb.
Location; hotel is fairly close to centre where main pubs, restaurants & shops are found (about a 15min walk) but there is a bus stop outside where you can pretty much get a bus to most of the island. There is also a free tram service from the hotel to the beach and back during the day.
Beach; the beach itself is only about 8-10mins away depending upon route taken and is well worth spending a day (small alcove with sun loungers etc to hire plus a beach bar serving an array of drinks and food).

Overall good stay and would recommend for families (all inclusive plus excellent entertainment for kids). Not bad for couples.

Room Tip: Ask for a room on the 5th / 6th floor to the rear of the building where you can get a good view of t...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chilli-Pip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 October 2011

Just got back today from a week at Hotel Canarios Park. We were very pleased with the whole hotel. On arrival our hearts sank a little when the reception staff asked if we were aware that the hotel was closing on 9th October.(We were booked in until the 10th) No one had told us. Immediately they set our minds at rest by making a few phone calls and told us that on the 9th they would pay for a taxi to an upgraded hotel- (Hotel America) and could not apologise enough. Our room was lovely- (2nd floor) overlooking the pool and if it got too noisy- the patio door shut out the noise. No air con but the ceiling fan worked fine. The food was really lovely- and plentiful. All staff throughout the hotel were friendly. One evening I was helping myself to red wine from the tap in the restaurant and an air lock caused the wine to spurt out and cover my white skirt in red wine stains. The staff immediately came over apologising and insisted that I leave my skirt at reception to be laundered. After my meal I did and the reception staff had already been made aware of my plight. It was laundered and was there ready for me by lunch time the following day.
The little train takes you to the centre for free. Others staying in the resort need to pay the 3E. The centre is lovely and very traditional Mallorcan. We found a lovely bar where we sat outside daily- (City Cafe) which is typical spanish and not as the name suggests.
There is a lovely hidden beach which you find off the beaten track if you turn right out of the hotel. Takes about ten mins to get too and was our little 'peace of paradise.'
On our last day yesterday- the transfer to the next hotel went very smoothly. The taxi was ordered as soon as we told them we were ready and came within minutes. The man on reception (may have been the manager-not sure) shook our nands and again apologised for our move and hoped we had enjoyed our stay. We assured him we had. We enjoyed our last day at the upgraded 4* hotel but found that we preferred Canarios Park best as there was no queing to get our food in the restaurant or drinks at the bar like we had to at America.
I would reccomend Hotel Canarios Park to everyone. It re-opens on May 6th. We hope to return again.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank patthemac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 11 October 2011
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good service. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 10 October 2011

just got back on friday 7/10/11 stayed here with my gf for a week and we loved it food was good drinks are good fue wasps near the drinks machine but they dont really bother you. would defo go back

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mark g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, HSM CUSTOMER SERVICE at HSM Canarios Park, responded to this review, 11 October 2011
Dear Guests,

thank you for your nice comments . We are glad to know that you liked so much our hotel . We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HSM Canarios Park

Property: HSM Canarios Park
Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Calas de Majorca
Price Range (Based on Average Rates): £
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
Official Description (provided by the hotel):
IN GENERAL: The 3* hotel HSM Canarios Park is especially focused on families, offering all kind of facilities and services to make the holidays unforgettable for both parents and children. All inclusive board, spacious areas to practice different sports and our fantastic entertainment team guarantee good fun. The hotel is open from May to October. LOCATION: The hotel HSM Canarios Park is situated in Calas de Mallorca, a small resort in the south east part of the island, 70 km away from Palma de Mallorca and 60 km from the airport. The area is known thanks to the tourism, which began in the 60s and nowadays offers a wide range of hotels, shops, bars and restaurants. The resort has 3 charming beaches: Cala Antena (the closest one, 400 m away), which is distinguished by the verticality of its coast. The other 2 beaches: Domingos Gran and Domingos Petit, are located 400 m away from the village centre and 1,5 km away from the hotel (there is a free transport service to the beach Domingos Gran). In the proximity there is Porto Cristo (15 km away), a lovely village with its famous Caves of Drach. Nearby there are many beautiful caves with spectacular views, as well as small and authentic fishing villages which complement the advantages of this hardly known area, but over the years has become more and more appreciated and chosen by tourists. ROOMS: The hotel offers double and single rooms with a cozy and up-to-date decoration. All of the rooms include a bathroom, ceiling fan, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony! Single rooms have a shower. There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers an all inclusive food and beverage package. The extensive buffet includes a wide selection of cold and hot dishes, as well as a big variety of desserts and fruit. The restaurant also offers some dishes prepared instantly in show cooking. The all inclusive meal package includes (besides 3 main meals) snacks between meals and an assortment of different beverages! (Beverages, hot drinks, alcohol) and ice cream throughout the whole day! FACILITIES: The hotel boasts of spacious terraces with 2 swimming pools for adults, and another one for children. The pools are surrounded by sunbeds and sunshades. Bar service is offered at both pools. Inside of the facilities there are large, cozy common areas, a game room, video arcades and an indoor bar. CHILDREN: Children enjoy their stay in HSM Canarios Park, as the hotel was designed with children in mind! They can play at the swimming pool, playground or mini golf area (accompanied by the hotel entertainers). Our funny mascot we call Sami joins the children in different games and activities. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Various sports courts to practice tennis, football, volleyball, French bowls, squash, etc. Billiards (extra charge), table tennis and mini golf in the complex. ... more   less 
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Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca

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