We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great value for your money”
Review of HSM Canarios Park

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
HSM Canarios Park
Ranked #7 of 13 Hotels in Calas de Majorca
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great value for your money”
Reviewed 17 August 2012

Great for kids kept clean an alway get ur rooms cleaned everyday, swimming pools are great for kids and ur only a 10 minute walk to a nice small beach staff friendly and very helpful , only thing I would say is room could do with air conditioning only a celing fan and was too hot at nices , 7 days is enough though as gets abit repetitive

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamesybhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our beautifull pool. However, we will inform our quality department about all your suggestions. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,079 reviews from our community

Traveller rating
    484
    842
    433
    176
    144
See reviews for
1,153
462
6
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (508)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2012

Just returned from 7 Days and this is a honest review, take it or leave it. The hotel is a good 3 star, it's clean and tidy if not a little dated and with inadequate air conditioning and the room was small but clean and tidy with a balcony with a sea and pool view, no aircon just a very lethal ceiling fan , watch the kids and your fingers when its on as it extends down from the celing quite a bit.The cleaners tided and provided clean towels every day, the staff were helpful and accommodating, loads of activities for adults and children alike.The food was adequate well presented and so were the drinks, everyone who's ever been all inclusive will realise it gets a bit tedious but I have no complaints. Good free minibus to the main beach and only a 5 minute walk down a off road track to a small beach which was a lot better and more intimate. Here's a few key things to consider before choosing this hotel.

1 it's a 2 hour shuttle transfer from Palma Airport.
2 it's a 600+ room hotel adapted to take a few more people per room than is comfortable, meaning if each couple has 2 kids on average your getting into 2500 people plus when it's full, which it was when we there there ! Meaning queuing for a table and food at breakfast, lunch and tea, queuing for drinks every single night by the pool without fail. Hords of other lovely Brits clambering for one of the 150 sunbeds available every day at both pools by putting towels out at silly o'clock and the staff not really intervening.

We enjoyed our holiday but the hotel cannot cope facilities wise for the sheer volume of people housed within the hotel during this busy peak time. I would go back but only after contacting the hotel to see how busy it was !

Room Tip: Get a room not overlooking the main pool it's to noisy.
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank accyreferee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 22 August 2012
Dear Guests,

Thank you for you comments. We are really sorry that our hotel was not liked you have expected. We will inform our quality department about all your suggestions.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tunbridge Wells
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2012

My wife and I have just returned from a 10 night stay(5th-15th Aug) with our two girls (5 & 8 yrs) and overall were very pleased with the Canarios, my review is based on its 3 star rating. Yes the hotel is in need of some updating but is kept clean and after speaking with other guests it does seem we were fortunate to have one of the larger rooms overlooking the small beach/bay which had a seperate small bedroom and much larger balcony than most. The room was cleaned and tidied daily and towels are changed if you leave them on the floor so no complaints. The restaurant is buffet style and does get busy but we never had a problem getting a table and the table clearers will soon clean a table for you to sit at if asked...they were very efficient but you cant expect them to have a big smile on their face it's not exactly a fun job to do. Food quality was of a good standard and plentiful, we never had a problem with it being cold but always found a table before choosing our food...strangley some guests chose to fill their plates before finding a table??
The pool areas are very busy and the usual 'towel on beds' can be annoying but at least the hotel enforces a no towel before 8.30am so its a reasonable time to allow everyone a fair chance..I went down at 8.45 most days and always got a couple of beds even if it meant seeking them out.
The animation team work hard all day with activaties around the sports pool and with tennis, table tennis, mini-golf, french bowls (20 euro deposit for equipment returned) and a kids club (they only went for a hour or so twice) there's plenty to do. The small beach is less than 10 minute walk if you take the small path leading from the kids play area but not suitable for buggys or people with walking problems as the steps are steep and uneven, the shuttle to the main beach does only seat 8 people but will return back and forwards if people are waiting so no real problem but a bigger bus would be a bonus.
The evening entertainment is not particularly good but the animation team are definately working to a tight budget and put on a show,the kids seem to enjoy it! The town is a 20 minute walk or 5 euro taxi, we walked in most evenings and taxi back which was enjoyable with the funfair for kids and a walk around the bars/shops.
This was the first time we have been to a 3 star all inclusive and it was with some trepidation that we booked but compared to previous higher rated all inclusives in Spain we were very pleased with this hotel.

Room Tip: 4th floor with a sea view
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank asas2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear Guests,

Thank you very much for your comment. Our hotel staff will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients appreciate their hard work. Thank you. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2012

just returned from canarios park me the wife and 2 kids aged 8 and 4.hotel is very clean and rooms are also nice and clean and nice bathroom.lots to do in the day round the sports pool for both adults and kids.the staff were all very polite and friendly and worked very hard.the entertainment at night is not the best!but the kids loved it,nothing to complain about really food is something for everyone would defo recommend it to anyone who wants a quite resort and cheap holiday.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank damo1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear guests,

Thank you for your nice comments. We are glad to know that our Staff has treat you so well and that you liked our good services. We hope to see you again in Hoteles Saint Michel!

With kind regards,

Your
HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
york
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2012

stayed 9th to 15th august when we arrived our room was on 5th floor and my daughter having a fear of lifts they bent over backwards to help and put us on 1st floor even thou the hotel was very full well done. yes the room was basic and could do with updating but it was cleaned everyday and fresh towels etc. the food is useual all inc afair always something to eat good breakfast times if you like a lie in after a few to many the night before 06.30-12.00 overall we would go back i have stayed in alot worse

Room Tip: rooms at front are quieter
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank diva4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and that you liked our good services. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
weston super mare
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 August 2012

Just got back16th aug. 2012. A very nice all inclusive busy hotel, will keep it short but honest. Accomadation, clean fresh towels, sheets, good.
Food, plenty [too much pork], when stock was low replenished quickly, very well laid out nice salads, sweets good selection with fresh fruit.
Staff and entertainment freindly helpfull worked hard considering the amount of guests.
Pool area, small, get up [0800] early if want a sunbed and shade, not enough to go round, same at top pool.
Bar,good selection to drink we tried alsorts, very busy at night but usually plenty of staff to cope.
Overall a good family hotel, my wife and I were with the grand children [ 4,7,14 ] and it was their first holiday abroad but it would not have suited us as a couple on our own.
They could do with a bigger mini bus.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alandles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel. However, we will inform our quality department about all your suggestions. See you next time in Hoteles Saint Michel!

With kind regards,

Your
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 August 2012

8 of us went to this Hotel in July 5 adults 2 children and a 17yr old and we all enjoyed it. This was our first experience of all inclusive, and I have to say the food was excellent and lots of variety, The hotel was spotless, the staff were very friendly and helpful the rooms were cleaned daily.
We have never been to mallorca before and it is deffinately geared for Families, the kids loved the kids club and the staff running it were brilliant, the night entertainment could have been better, however, when they come selling bingo tickets they should be explaining that it is for prizes not money as 5euro's for 6 makes you think your playing for big money! We have no issues the money going to them as they work really hard to entertain but they should be making people aware.

Our only gripe as on the other reviews is there are nowhere near enough sunbeds and if you are not down at the pool putting your towels on sunbeds for 8.15 (and their was a queue!!) you had no chance of a bed, however I do think that some people could be a bit more thoughtful when they are taking beds and think of others, as I have said there was 8 of us and we only took 3 sunbeds we managed with chairs, however, there were lots that had put towels on for kids and they did not use them as was in the pool! there were others that had been down put towels on beds and gone out for the day!!!
The hotel was very busy and the pools were rammed, every kid seemed to have 2 floaty things!, I would deffinately say if you haven't got kids this isn't the hotel for you!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Customer Service at HSM Canarios Park, responded to this review, 20 August 2012
Dear Guests,

Thank you for your nice comments. We are glad to know that you liked our hotel and that you have spent a nice time with us. However, we will inform our quality department about all your suggestions. Hope to see you again in Hoteles Saint Michel.

With kind regards,

HSM
Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Calas de Majorca
0.5 mi away
Sol Calas de Mallorca
Sol Calas de Mallorca
#2 of 13 in Calas de Majorca
4.5 of 5 bubbles 309 reviews
0.6 mi away
Palia Maria Eugenia Hotel
Palia Maria Eugenia Hotel
#3 of 13 in Calas de Majorca
4.0 of 5 bubbles 981 reviews
4.4 mi away
OLA Aparthotel Cecilia
OLA Aparthotel Cecilia
#6 of 7 in Porto Colom
3.5 of 5 bubbles 680 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Hotel Globales America
Hotel Globales America
#5 of 13 in Calas de Majorca
4.0 of 5 bubbles 2,214 reviews
25.3 mi away
Eix Lagotel
Eix Lagotel
#15 of 30 in Playa de Muro
4.0 of 5 bubbles 2,030 reviews
0.9 mi away
Club Hotel Tropicana Mallorca
Club Hotel Tropicana Mallorca
#4 of 13 in Calas de Majorca
4.0 of 5 bubbles 1,143 reviews
Show Prices
Show Prices
Show Prices

Been to HSM Canarios Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HSM Canarios Park

Property: HSM Canarios Park
Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Calas de Majorca
Price Range (Based on Average Rates): £
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
Official Description (provided by the hotel):
IN GENERAL: The 3* hotel HSM Canarios Park is especially focused on families, offering all kind of facilities and services to make the holidays unforgettable for both parents and children. All inclusive board, spacious areas to practice different sports and our fantastic entertainment team guarantee good fun. The hotel is open from May to October. LOCATION: The hotel HSM Canarios Park is situated in Calas de Mallorca, a small resort in the south east part of the island, 70 km away from Palma de Mallorca and 60 km from the airport. The area is known thanks to the tourism, which began in the 60s and nowadays offers a wide range of hotels, shops, bars and restaurants. The resort has 3 charming beaches: Cala Antena (the closest one, 400 m away), which is distinguished by the verticality of its coast. The other 2 beaches: Domingos Gran and Domingos Petit, are located 400 m away from the village centre and 1,5 km away from the hotel (there is a free transport service to the beach Domingos Gran). In the proximity there is Porto Cristo (15 km away), a lovely village with its famous Caves of Drach. Nearby there are many beautiful caves with spectacular views, as well as small and authentic fishing villages which complement the advantages of this hardly known area, but over the years has become more and more appreciated and chosen by tourists. ROOMS: The hotel offers double and single rooms with a cozy and up-to-date decoration. All of the rooms include a bathroom, ceiling fan, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony! Single rooms have a shower. There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers an all inclusive food and beverage package. The extensive buffet includes a wide selection of cold and hot dishes, as well as a big variety of desserts and fruit. The restaurant also offers some dishes prepared instantly in show cooking. The all inclusive meal package includes (besides 3 main meals) snacks between meals and an assortment of different beverages! (Beverages, hot drinks, alcohol) and ice cream throughout the whole day! FACILITIES: The hotel boasts of spacious terraces with 2 swimming pools for adults, and another one for children. The pools are surrounded by sunbeds and sunshades. Bar service is offered at both pools. Inside of the facilities there are large, cozy common areas, a game room, video arcades and an indoor bar. CHILDREN: Children enjoy their stay in HSM Canarios Park, as the hotel was designed with children in mind! They can play at the swimming pool, playground or mini golf area (accompanied by the hotel entertainers). Our funny mascot we call Sami joins the children in different games and activities. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Various sports courts to practice tennis, football, volleyball, French bowls, squash, etc. Billiards (extra charge), table tennis and mini golf in the complex. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, LoveHolidays, Expedia, Travel Republic (UK), Hotels.com, TravelUp, Priceline, Onthebeach, Odigeo, Traveltool, S.L.U., TripOnline SA, Cancelon and Hotel.de so you can book your HSM Canarios Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing