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“Cheap but crowded main season”
Review of HSM Canarios Park

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HSM Canarios Park
Ranked #7 of 13 Hotels in Calas de Majorca
Chesterfield, United Kingdom
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Cheap but crowded main season”
Reviewed 8 April 2013

We stopped here July 12 and enjoyed our 10 day stay. As a family of four there was plenty of do in the hotel and the food was ok for a budget all inclusive. There was sports all day long. A mini golf course, tennis, football, table tennis and other sports. We found the kids club was excellent and our 5 yo went twice a day. The beach is only 5 min away but the path to it was a bit dangerous and hard going. The 2 pools were ok. Now here's the bad points. We went main kids holidays(uk) so the hotel was very busy which mean busy restaurant, full pools, fighting for loungers, and the usual odd rude people. We also found that because people dropped drink and food everywhere ,there was a lot of wasps. Finally the hotel was a good 10/15 min walk to main town to eat out or visit fairground so budget for taxis. The best bit was the alcohol. Anything you want.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dazandelise12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 11 April 2013
Dear Guests,

Thank you for your nice comments. We will inform our quality department about all your suggestions and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,

HSM Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (507)
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English first
Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 March 2013 via mobile

Stayed in this hotel for a week in July 2012.

First impressions, nice hotel! Nice clean reception area, friendly helpful staff!
Rooms where basic, but again nice and clean and were cleaned everyday and provided with clean towels!

Food was absolutely fine. Nice selection. There was something for everyone. Yes, it's repetitive, but what do you expect? For the price we payed, I would say the food was fine! Fresh salad everyday and a nice selection of fish and meat as well as an endless supply of pizza and chips, but the kids loved it! :)

The evening entertainment wasn't for us! Good for small kids though. We always came down quite late so struggled to get a seat around the stage, so if u want a good seat get there early!!

Daily sports and activities were good fun! Something different each day. Archery, pistol shooting, darts, water polo for the kids! All good fun.
There's 2 large swimming pools with sun loungers at each so we always managed to get a space! But again the later you get to the pool the less chance u have of getting a good spot and sun lounger!

Location was fine! Not much around, but a nice little town not far away, (5euros in taxi) with lovely little shops and a nice beach! (The waves were amazing!!) I wouldn't recommend the location for people looking for a boozy/clubbing holiday, very quiet! But a really beautiful place and they have buses to take you to town and to the market if you want!

If you want a cheap family holiday then I would definitely recommend this hotel! Our kids are 10 and 11 and they were happy. Nice hotel. I would definitely go back :)

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank EmmBods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 20 March 2013
Google Translation
Estimado cliente,

Muchas gracias por sus amables comentarios. Nos alegra saber que les haya gustado nuestro Hotel y que hayan pasado una estancia agradable con nosotros. Nuestro personal se alegrará mucho de leer sus comentarios positivos.

Les esperamos de vuelta en Hoteles Saint Michel!

Un cordial saludo,

HSM Customer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 February 2013

Spent a fantastic 10 days here in sept 2012 with 2 kids and a sceptical husband as this was out first ever AI basis. Food and drink were brilliant service excellent couldn't fault it at all.
Only downside is location beach not easily accessible and very busy as small beaches.
If you like staying around the poolside then this is a brilliant hotel with 2 lovely pools. We used one over the road as quieter and still had bar and ice cream.
Rooms very clean.
Brilliant holiday.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sazzlekk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 13 February 2013
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 February 2013

We went back back again to this hotel June 2012....Fantastic.We went also in 2010.
Fantastic reception staff.Very helpful and friendly.
You have probably read people on here moaning about the lifts.We found them no problem and we were on the 6th floor.
Rooms basic and spotless.All what you need.Cleaned everyday and towels changed if you leave them in the bath.Take your own little kettle and tea/coffee if you like that cup of tea 1st thing.Longlife milk sold in little shop in reception amongst other things.Hairdressers,internet,snack vending machines and free wifi also in reception.
Decent size balcony.I suggest when you book a room request for one overlooking the pool and entertainment area as the other side overlooks the road.
Breakfast fantastic so much to choose from hot and cold.Even proper English sausages everyother day,lol.
Lunch and evening meal is cold and hot buffet style.
Fresh rolls and baguettes.
Pool area spotless.Plenty of sunbed.Pool bar excellent as well as the staff.You do have to queue at the Pool Bar which i think is a good idea.You do not wait long as there could be upto 5 bar staff on an evening.Max 2 drinks per person at a time.Served in plastic cups day and night which is good because of pool area and kids.Help yourself hot drink dispenser,slush puppie machine,fizzy drinks and Mr Whippy style icecream all at pool bar.
Water is sold at shop in reception.We bought 2 huge bottles then just refilled them at the water dispenser.One in resturant and one at the pool bar.
At 6pm all sunbeds are cleared away from around the pool and replaced with table and chairs ready for the evening.Very pleasant.
Were a couple 40/50 with no children so this part of my review was our downside.Childrens disco 8.30pm.Seems to go on for ages.But i will say fantastic for you with children.Because i always say there on holiday too.Adult entertainment does'nt start till 10.30pm.The staff try there best but it is a bit dull.Everyother night a professiional show will come in and entertain.There ok ish.Saying all that were quite happy relaxed by the pool after our evening meal having a few drinks.If you wish you can take your drinks up to your room with we did sometimes and watch the entertainment and what was going on from our balcony.
I think it was every 20 mins or so a minibus will take you into the town free of charge.All part of the hotel service and bring you back.Reception will give you the timetable.
On foot the town is i would say 20 min stroll and mimibus there in 2 mins.Quiet little town but ok.We did this twice only tho as the hotel has everything you need.
Can't think of anything else so i hope iv'e covered everything.Don't hesitate to ask if you have any questions......All in all you won't be disappointed.

Room Tip: Room with view to pool and entertainment area.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Luan72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 4 February 2013
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back at HSM Canarios Park or in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 January 2013

I stayed here with my brother and sister last May/June 2012. For the entire week all inclusive it was pretty cheap and on that basis there were no complaints. The hotel is located very near to the Cala Antena beach where the Mojito beach bar is located. The walk from the hotel to the beach takes less than 10 minutes and is an amazing sea view walk down the cliff to the beach. The beach itself is small but outstanding when we were there during good weather. The hotel food is bland and the same each day unfortunately but nevertheless tasty and in good supply. The drink is what you would expect from an all inclusive Spanish hotel, all drinks are local. Rooms were small and basic but clean. The two lifts often took a while. The main criticism I have is the wasps. When we went during the early summer there was the odd problem with wasps especially over towards the sun lounger area at the tennis courts, but you just have to move. The hotel may well be one of the furthest in Calas de Majorca from the town centre although the walk is only 20 minutes and taxis are cheap and frequent. The reception staff we ever encountered were polite although we never had to really consult the staff as there were no complaints. All in all for the price we paid this is a good place to stay with good facilities and a good place to see the east coast of the island via local buses. I would return - for the same cheap price however.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ryan_Mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Leiter Öffentlichkeitsarbeit at HSM Canarios Park, responded to this review, 1 February 2013
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back at HSM Canarios Park or in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 January 2013 via mobile

Loved it food was great staff friendly rooms nice to i would go back there any day xx beacb was lovley.There was a train outside hotel to.take you to.the beacb
Lots of.shops to look.around. the staff was very helpfull and polite. There was wasps. But if people didnt leave there rubbish hanging around every where and put them in bin that mite solve a problem
I would recomend going there

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 28 January 2013
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Servic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2013 via mobile

We had a good time here it was very busy and great for children the food was ok but as with any all inclusive could become a little boring it is what it is. no airs and graces the rooms are a little to small for family's but as Hardly spent any time in the room was not really a problem rooms could def do with up dating, the kids club was fantastic and all staff a joy and some wat crazy kids loved them,the hotel is out the way but offers a free bus ride in busy times may take awhile as I sad we had a good stay go with a open mind and you will not be disappointed if you want quiet don't stay here its a fun place and as I write this on a cold snowy day wish I was back there now...

Stayed August 2012, travelled with family
Helpful?
4 Thank sammlou79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this review, 17 January 2013
Dear Guests,

Thank you for your nice comments. We are glad to know that you have spent a nice time in our hotel and would be happy to welcome you back in one of our 19 HSM Saint Michel hotels in Mallorca.

With kind regards,
HSM Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HSM Canarios Park

Property: HSM Canarios Park
Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Calas de Majorca
Price Range (Based on Average Rates): £
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
Official Description (provided by the hotel):
IN GENERAL: The 3* hotel HSM Canarios Park is especially focused on families, offering all kind of facilities and services to make the holidays unforgettable for both parents and children. All inclusive board, spacious areas to practice different sports and our fantastic entertainment team guarantee good fun. The hotel is open from May to October. LOCATION: The hotel HSM Canarios Park is situated in Calas de Mallorca, a small resort in the south east part of the island, 70 km away from Palma de Mallorca and 60 km from the airport. The area is known thanks to the tourism, which began in the 60s and nowadays offers a wide range of hotels, shops, bars and restaurants. The resort has 3 charming beaches: Cala Antena (the closest one, 400 m away), which is distinguished by the verticality of its coast. The other 2 beaches: Domingos Gran and Domingos Petit, are located 400 m away from the village centre and 1,5 km away from the hotel (there is a free transport service to the beach Domingos Gran). In the proximity there is Porto Cristo (15 km away), a lovely village with its famous Caves of Drach. Nearby there are many beautiful caves with spectacular views, as well as small and authentic fishing villages which complement the advantages of this hardly known area, but over the years has become more and more appreciated and chosen by tourists. ROOMS: The hotel offers double and single rooms with a cozy and up-to-date decoration. All of the rooms include a bathroom, ceiling fan, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony! Single rooms have a shower. There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers an all inclusive food and beverage package. The extensive buffet includes a wide selection of cold and hot dishes, as well as a big variety of desserts and fruit. The restaurant also offers some dishes prepared instantly in show cooking. The all inclusive meal package includes (besides 3 main meals) snacks between meals and an assortment of different beverages! (Beverages, hot drinks, alcohol) and ice cream throughout the whole day! FACILITIES: The hotel boasts of spacious terraces with 2 swimming pools for adults, and another one for children. The pools are surrounded by sunbeds and sunshades. Bar service is offered at both pools. Inside of the facilities there are large, cozy common areas, a game room, video arcades and an indoor bar. CHILDREN: Children enjoy their stay in HSM Canarios Park, as the hotel was designed with children in mind! They can play at the swimming pool, playground or mini golf area (accompanied by the hotel entertainers). Our funny mascot we call Sami joins the children in different games and activities. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Various sports courts to practice tennis, football, volleyball, French bowls, squash, etc. Billiards (extra charge), table tennis and mini golf in the complex. ... more   less 
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Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca

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