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“Superb value for money.”
Review of HSM Canarios Park

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HSM Canarios Park
Ranked #9 of 13 Hotels in Calas de Majorca
Reviewed 18 May 2014

Stayed here for a week, 9th of may. Hotel rooms quite basic but clean. Clean towels everyday and maids would make your bed everyday, clean bathroom and plenty of toilet paper. Good food choice in restaurant, plenty of meat dishes, fresh salads, cooked breakfast everyday, even baked beans. There was also sliced bread, even brown bread, if u get fed up of the rolls. Staff in General were very welcoming, hotel reception very helpful, nothing was a problem and always smiling and polite. Animation team were really good, they got everybody together for games. Also children's activity s as well. Overall this is a great hotel for people who want a value for money break or maybe families on a budget. This is our second time to canarios park and would go again.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Michele5138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 19 May 2014

Dear guest,

We are grateful for your evaluation and your kind remarks.

We are happy to know that you liked our Service and that you enjoyed the meals offered at the restaurant.


Our employees will be happy to learn of your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.

With kind regards,

HSM Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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880 - 886 of 2,289 reviews

Reviewed 17 May 2014 via mobile

Took the kids away for 10 nights at this hotel and we couldn't have asked for anymore from the staff. Always made sure kids were entertained and involved. They had shows on every night and a kids mini disco! Room was basic but clean. Plenty of food to choose from even for the fussiest eaters.
Would defiantly return to this hotel!

Stayed: August 2013
2  Thank Leighann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 19 May 2014

Dear guest,

We are grateful for your evaluation and your kind remarks.

We are /happy to know that you liked our hotel and its location and that you enjoyed the animation program we offer.


Our employees as well as our animation team will be happy about to learn of your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.


With kind regards,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014 via mobile

Great OK. decor in places basic . Food was good ,microwave there so good need my food hot , basic choice through the week. Drinks not shy on measures help your self to wine , kids soft drinks and ice cream not in short supply .room cleaned daily . Two pools nice quite one cross the road. pleasant service i be back

Stayed: May 2014, travelled with family
3  Thank terry r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 19 May 2014

Dear guest,

We are grateful for your evaluation and your kind remarks.

We are happy to know that you liked our hotel and its location and that you have enjoyed your holiday with us.

Our employees will be happy about to learn of your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.

With kind regards,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Spent the last week of August 2013 here, the room was clean but basic. We had a nice pool view which can get noisy during the evening entertainment. The pools were great but a bit busy, the wasps that everybody mentions were no problem. The food did get a bit boring after the 4th day but as they say you get what you pay for..

My kids of 8 and 11 had a great time, the beaches were a bit small in the area, take the bottomless boat and see a bit more of the island, its well worth is.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TonyM1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 5 May 2014
Google Translation

Estimado cliente,

Muchas gracias por sus amables comentarios.

Nos alegra saber que le ha gustado nuestro hotel y que ha pasado una estancia agradable con nosotros.

Nuestro personal se alegrará mucho de leer sus comentarios positivos.

Le esperamos de vuelta en Hoteles Saint Michel!

Un cordial saludo,

Su
HSM Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

MY Daughter and i had another nice holiday May 2013,will be back again this May
Staff are lovely very helpful food and drinks are spot on
Transfers from the airport take for ages,get a taxi it saves all the aggro well worth the money
Do not listen to all the negative feedback its not the Ritz enjoy your holiday
Shaun and Sharon

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
11  Thank Shaun A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 26 March 2014

Dear guest,

We are grateful for your evaluation and your commentary.

We are happy to hear that you liked our hotel and its location and that you have enjoyed your holiday with us.

Our employees will be happy about to learn of your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.


With kind regards,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

Myself and my daughter stayed at this hotel for a week on an all inclusive basis.

Hotel is a little isolated but there is a shuttle bus that runs from the hotel to the beach and local shops once an hour.

Food was good, although could be a little more varied.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 21 March 2014

Dear guest,

We are grateful for your evaluation and your commentary.

We are happy to know that you have had a good vacation and enjoyed our hotel and its location.

We have noticed your opinions and suggestions and we have passed this information on to the department responsible for your affair.

Our employees will be happy about to learn of your positive remarks.

We would be happy to welcome you again in our hotel or in one of the hotels within our hotel chain “Hoteles Saint Michel” in Mallorca.


With kind regards,

HSM Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014 via mobile

Stayed here yet again for 10 nights but by then the food was really getting to us, on about the 7th night we had to venture out, fed of rabbit in a gravy sauce, pork in gravy sauce or fried fish and pizza. To be honest if it was not for the entertainment staff and the same happy bar staff, even Tina was a laugh this time round, I doubt Id have gone back so many times. As for the hotel it is very clean but in need of some t.l.c very fashionable in the 70s

Stayed: June 2013
4  Thank DerekfaeAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4409, Director de Relaciones con Clientes at HSM Canarios Park, responded to this reviewResponded 29 January 2014

Dear Guests,

Thank you very much for your comment.

Our hotel entertainment team will be delighted to read it, we know they are doing their best to make our clients´ holidays really special and it is always great to know the clients appreciate their hard work. Thank you.

Your opinion about the food is very valuable for us, we will try to improve.

We hope to see you again in Hoteles Saint Michel!

With kind regards,

HSM
Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about HSM Canarios Park

Address: Calle Antena, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Calas de Majorca
Price Range: £47 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HSM Canarios Park 3*
Number of rooms: 323
Official Description (provided by the hotel):
IN GENERAL: The 3* hotel HSM Canarios Park is especially focused on families, offering all kind of facilities and services to make the holidays unforgettable for both parents and children. All inclusive board, spacious areas to practice different sports and our fantastic entertainment team guarantee good fun. The hotel is open from May to October. LOCATION: The hotel HSM Canarios Park is situated in Calas de Mallorca, a small resort in the south east part of the island, 70 km away from Palma de Mallorca and 60 km from the airport. The area is known thanks to the tourism, which began in the 60s and nowadays offers a wide range of hotels, shops, bars and restaurants. The resort has 3 charming beaches: Cala Antena (the closest one, 400 m away), which is distinguished by the verticality of its coast. The other 2 beaches: Domingos Gran and Domingos Petit, are located 400 m away from the village centre and 1,5 km away from the hotel (there is a free transport service to the beach Domingos Gran). In the proximity there is Porto Cristo (15 km away), a lovely village with its famous Caves of Drach. Nearby there are many beautiful caves with spectacular views, as well as small and authentic fishing villages which complement the advantages of this hardly known area, but over the years has become more and more appreciated and chosen by tourists. ROOMS: The hotel offers double and single rooms with a cozy and up-to-date decoration. All of the rooms include a bathroom, ceiling fan, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony! Single rooms have a shower. There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers an all inclusive food and beverage package. The extensive buffet includes a wide selection of cold and hot dishes, as well as a big variety of desserts and fruit. The restaurant also offers some dishes prepared instantly in show cooking. The all inclusive meal package includes (besides 3 main meals) snacks between meals and an assortment of different beverages! (Beverages, hot drinks, alcohol) and ice cream throughout the whole day! FACILITIES: The hotel boasts of spacious terraces with 2 swimming pools for adults, and another one for children. The pools are surrounded by sunbeds and sunshades. Bar service is offered at both pools. Inside of the facilities there are large, cozy common areas, a game room, video arcades and an indoor bar. CHILDREN: Children enjoy their stay in HSM Canarios Park, as the hotel was designed with children in mind! They can play at the swimming pool, playground or mini golf area (accompanied by the hotel entertainers). Our funny mascot we call Sami joins the children in different games and activities. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Various sports courts to practice tennis, football, volleyball, French bowls, squash, etc. Billiards (extra charge), table tennis and mini golf in the complex. ... more   less 
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Also Known As:
Hsm Canarios Park Hotel Calas De Majorca
HSM Canarios Park Majorca/Calas De Majorca

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