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Reviews (442)
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Reviewed 3 weeks ago via mobile

So we've just got back from a week in this hotel and it was brilliant. Myself my partner and our 4 year old daughter arrived to the hotel at lunchtime and were greeted by Thomas Cook reps offering us bottles of water and asking how our flight was and transfer etc. They were really friendly and as we queued up to check in they spent time with our daughter who was really excited and buzzing to be on holiday.
The check in itself was fine and the staff were friendly and helpful. Joanna also took time to teach our daughter to count to 5 in Spanish whilst we were checking in.
We were on the 5th floor. The room itself was fine for us the beds were comfortable and plenty of storage for those who unpack. The bathroom was a decent size with both a bath and a shower there is a hairdryer as well.
I was up early most mornings as we wanted sun loungers next to the kids pool however there was always plenty available later on in the day if your not an early bird. The pools and pool area were always clean and I always saw staff collecting glasses from those who were to lazy to walk a few steps and put them in a collection point.
For me my highlight of the holiday was the entertainment and the entertainment staff. I would like to give special thanks to Gisela and Javier as they were brilliant and spent so much time and effort with our daughter. Through the day they have plenty of activities and games to do but never hassle you to do them if you don't want to
Every night the mini disco is on at 8:30 and lasts half an hour or so. Then the team will do a game or bingo then the main act or show starts at 10ish. I would definitely come back to this hotel and would like to thank the staff for making our stay enjoyable.

Stayed: June 2018, travelled with family
1  Thank BigRuss87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffaella R, Guest Relations Manager at Sol Cala Antena, responded to this reviewResponded 3 weeks ago


Dear Guest,

Thank you for choosing to stay in our Hotel Sol Cala Antena and for taking some of your valuable time to share your opinions and experience about your recent holiday.
Both me, my General Manager and our Staff, we are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding your impressions and our overall services and staff.
We value all of our customers opinions as we feel that it is only way we gather information from our clients which they kindly offer us, this means we can improve the service and installations we offer to you, as our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guests.
Thank you once again for your time and attention, and we hope to see you again in Sol Cala Antena or in any others Hotels of the Company in the next near future.

Yours sincerely,
Addolorata Nazzaro
Guest experience Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Booked this hotel as a last minute break and after reading reviews on here I was sceptical but it turned out to be one of the best holidays I’ve had! Travelled with my partner and our 4 year old little girl and we’ve loved every second!
The entertainment team made our week, fantastic people who try their best at everything they do. I’d like to personally thank Gisela and Javier they were brilliant with my daughter and they really do have the patience of a saint.

Hotel was basic but extremely clean, check in was smooth and all the staff were happy to help!
The food wasn’t to our taste but definitely wasn’t bad, there was always a good variety and plenty of it. All branded drinks too!
We are very sad to be leaving tomorrow and we will 100% return! Thanks sol Cala Antena for a brilliant week

Stayed: June 2018, travelled with family
3  Thank Jackytrueman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffaella R, Guest Relations Manager at Sol Cala Antena, responded to this reviewResponded 3 weeks ago


Dear Guest,

Thank you for choosing to stay in our Hotel Sol Cala Antena and for taking some of your valuable time to share your opinions and experience about your recent holiday.
Both me, my General Manager and our Staff, we are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding your impressions and our overall services and staff.
We value all of our customers opinions as we feel that it is only way we gather information from our clients which they kindly offer us, this means we can improve the service and installations we offer to you, as our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guests.
Thank you once again for your time and attention, and we hope to see you again in Sol Cala Antena or in any others Hotels of the Company in the next near future.

Yours sincerely,
Addolorata Nazzaro
Guest experience Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Just got back from the most amazing week at Sol Cala Antena.

On Arrival, we checked in and got given our room cards. When we went to the room, we noticed the view from the balcony was not great at all. All we could see was the roof of the snack bar. Went to reception, and they happily changed our rooms for another standard room with no fuss and a much better view.

Staff were all very helpful, and Entertainment staff spoke a range of languages fluently. Entertainment was brilliant, 'Gunner' was our favourite.

Rooms got cleaned everyday. New towels, beds made.

Don't expect 5 star dining as it is an all you can eat buffet. It is understandable considering they have to bulk buy and feed so many people. Plenty of food to choose from and there is something for everyone. Drinks are very good, cocktails are amazing. Unlimited bottles of water offered too.

This was my first time abroad and I can honestly say it was the best week of my life so far. This hotel couldn't have done enough and I would rate it to anyone.

Stayed: June 2018, travelled as a couple
1  Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffaella R, Guest Relations Manager at Sol Cala Antena, responded to this reviewResponded 3 weeks ago


Dear Guest,

Thank you for choosing to stay in our Hotel Sol Cala Antena and for taking some of your valuable time to share your opinions and experience about your recent holiday.
Both me, my General Manager and our Staff, we are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding your impressions and our overall services and staff.
We value all of our customers opinions as we feel that it is only way we gather information from our clients which they kindly offer us, this means we can improve the service and installations we offer to you, as our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guests.
Thank you once again for your time and attention, and we hope to see you again in Sol Cala Antena or in any others Hotels of the Company in the next near future.

Yours sincerely,
Addolorata Nazzaro
Guest experience Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Just returned from this Hotel so will try and list the good and bad points.

50 minutes transfer from airport,quick check in,Beds comfortable and choice of 3 very soft pillows,
Food o.k. very fussy eater and vegetarian but was always able to find something ,could have been more choice for children,
special mention for Adan one of the waiters very pleasant and polite gentleman always with a smile on his face,unlike some,
2 beaches nearby the larger one the best,plenty of activities to do ,table tennis,darts,football,water polo,spinning,aqua excercise,
just a few.10 minute walk to small shopping centre with mini golf,trampolines,go karts,etc for kids,a few local bars with entertainment on,
entertainment not too bad by the resident team some good tribute acts on best while we were there Tina Turner,kids disco on first before
main entertainment which didn,t start while 10,oclock,bit late we thought.
Plenty of Sun beds you can get one any time of the day with shade under the trees or buildings just watch the doves don,t Sh** on you
Good local bus service right outside hotel do go to the caves of drach 25 min ride well worth it and porto christo.

Bad Points

For the elderly too many steps and ramps in the building although there is a stannha type lift up the 7 steps to the dining area.
Lifts always breaking down whilst we were there,The Snacks area is always full of guests smoking or vapeing like fog at times so if a non
smoker you have to move away from the tables,a large green refuse bin perched at the end of the bar which stinks awfull whenever it is used,
We were in room 723 if a light sleeper you will be woken each morning about 6 o,clock by Doves cooing in the trees and dogs barking in adjoining properties,
If a non smoker hard to find a smoke free place to watch the nightly entertainment,When the gardener think's it's a good idea to mow the lawns for 2 hours
starting at 7:30 a.m.There was a problem with the plumbing sounded like a blockage just clearing and then the sound like machine gun fire ,tried reporting this
but hopeless when even the Thomas Cook rep can't speak Spanish so was never seen to.
a lot of meals were spoilt by being cooked in sauces mixed veg instead of seperate and wrongly labelled the soups were better left where they were.

A good tip is that the do not disturb sign for your room fits in the power point and works the electrics and air con.
Remember there is a microwave tucked away at the side of the drinks machine ,used this many times to warm my meal up.
Whilst we were there one evening a young girl was knocked to the floor during the entertainment games and was left lying there for almost 1 hour while a doctor
and then an ambulance came,she was diagnosed with a dislocated shoulder at the hospital where it was treated,i find it disgusting that not one member of the
management of the hotel or member of the entertainment team could ask the next day wether she was feeling any better ,just a note slipped under the door advising
that the doctors bill was behind the reception desk and needed paying as soon as possible.
Don,t know about other floors but at least 3 or 4 Fire extinquishers were missing on the 7th floor these were reported but hadn,t been replaced when we left
the hotel.
The local maintenance of the pavements leaves a lot to be desired and probably why we saw quite a few people on crutches.

All in all not too bad a holiday for the price we payed but don,t think we would return these comments are just our opinions hope they help.

Stayed: June 2018
2  Thank smetna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffaella R, Guest Relations Manager at Sol Cala Antena, responded to this reviewResponded 3 weeks ago

Dear Customer,

Thank you for choosing to stay in our Hotel and for taking some of your valuable time in sharing your opinions and experience with us in your recent holiday.
We are pleased to hear that you enjoyed your overall stay, although some of our services were not to your entire satisfaction.
We value all our customers opinions as we feel that it is only through the information our clients kindly offer us, that we can improve the service and installations we offer to you, our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our clients.

Thank you once again for your time and attention, and we hope to see you again in Sol Cala Antena or in any others Hotels of the Company in the next near future.

Yours sincerely,
Addolorata Nazzaro
Guest experience Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I had a great week away here with my partner. This is a lovely hotel and the entertainment and reception staff were a pleasure to meet and would definitely recommend to people to visit this hotel. The food was ok as a fussy eater I would of liked to see chicken cooked daily in the restaurant on the evening and also more kids selection. The bar was good sometimes long ques- especially in the evenings. Entertainment team were fantastic always something to do. Thee best evening was the michael jackson tribute- you must must see!! and the worst was the cowboy act it was so boring to watch I vacated to play pool. The location of this hotel is fab, 5 mins from the local bars/shops and 10mins from the best beach. Overall a great stay and would recommend to couples and families.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
3  Thank emmajaynefriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raffaella R, Guest Relations Manager at Sol Cala Antena, responded to this reviewResponded 3 weeks ago


Dear Guest,

Thank you for choosing to stay in our Hotel Sol Cala Antena and for taking some of your valuable time to share your opinions and experience about your recent holiday.
Both me, my General Manager and our Staff, we are pleased to hear that you enjoyed your stay and we would like to thank you for your kind remarks made regarding your impressions and our overall services and staff.
We value all of our customers opinions as we feel that it is only way we gather information from our clients which they kindly offer us, this means we can improve the service and installations we offer to you, as our guest. Be assured that our Company will never cease in its efforts to constantly improve the quality of the services provided to our guests.
Thank you once again for your time and attention, and we hope to see you again in Sol Cala Antena or in any others Hotels of the Company in the next near future.

Yours sincerely,
Addolorata Nazzaro
Guest experience Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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