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“TRULLY GREAT FAMILY VACATION”
Review of Globales America

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Globales America
Ranked #8 of 13 Hotels in Calas de Majorca
Reviewed 7 July 2014

14 days at this fabulous hotel and nothing but kudos for everyone and everything. This is as close to perfection as humanly possible. The establishment (by far the best in the area) and its privileged Calas de Majorca location with a sandy beach and crystal clear water is exceptional. So is the stunning walk along the top of the cliff high above the waves outside the hotel. Special mention goes to the always friendly staff, in particular reception (Marie Carmen +++), restaurant (Laura +++) and pizzeria (Kadher +++). Our superior family room on the top floor was beyond expectations: Very spacious; extra large double- and single beds; plenty of closet space; wall-to-ceiling mirrors; comfortable sofa; wall-mounted flat-screen TV; mini bar and air-conditioning that actually function; big bathroom with walk-in shower; and an enormous balcony offering a spectacular view overlooking the sea. The entire place is well kept and spotless and the water quality of the two huge swimming pools is checked daily. The food is typical for all-inclusive hotel buffets, except that here it is (mostly) of superior quality. Entertainment during the day and in the evening is pleasant, plentiful and well organized by an amicable crew... although the Bingo from 9 to 10 (each night) is not exactly everybody's kind of fun!!! On the other hand, many of the invited artists for the 10 o'clock show are top-class.
This was by far our most enjoyable family vacation in recent years and I shouldn't do this after such a raving review, but here are a few suggestions the management might want to take into consideration for changing:
• Don't charge for safe rental (never heard of before; paid €60+ for ours!!!)
• Make towels available at the pool (never before had to buy them!!!)
• Arrange reduction for sunbed rental on nearby beach (paid €18+ per day!!!)
• Fix bloody parasol reservation 'policy' throughout the solarium area; at 6 o'clock in the morning, folks half asleep were already 'fighting' for a few inches of shade... which most of them didn't even use until 4 hours later when they finally decided to occupy 'their' space!!!
Kudos also go to:
• EasyJet (friendly staff, on-time and smooth flights)
• HolidayTaxis (speedy airport/hotel transfer service). Costly buth worthy!!!
• TUI España (Shamyra; who advised us on 2 great sightseeing tours)
and especially:
• My oldest daughter; the best daughter of them all, who booked everything through the Internet with X-HelveticTours... at considerably less cost than the price we would have had to pay if bought using the usual agency setup!!!

Room Tip: Higher floors with Superior rooms (from the 6th floor up)
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  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
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8  Thank restaurant71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 8 July 2014

Dear Guest,


We are grateful for your kind comments about your days with eachother. Details of the comments will be informed of our staff. We hope to serve you again in a next holidays.

Thanks.

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742 - 748 of 2,435 reviews

Reviewed 7 July 2014

Stayed here 22nd - 29th June and found it a decent 4 star. we've stayed twice at the Mastines/Chihuahuahs round the corner which is a 3 star and to be honest there is not much between them. The Globales is nearer the beach and where you get picked up for the boat trips,its also nearer the local restaurants/tat shops but apart from that!

The food is passable but a bit repetitive however nearly all AI hotels are this way now,but dont get me wrong,if on a budget there is always something. The snack bar and is good enough however it was for burgers mainly which none of us went for so cant comment on wait time/quality. For a snack we went to the pizza restaurant which is good and they were constantly cooking them so the wait time was minimal.

Wi-fi is only in the reception area however my mate paid something like £20 to get a weeks access to Wifi in all areas of the hotel. The internet connection was quite good once on it.

Only downside was the fact we arrived early and had to be put up in a family room (we were 2 couples) for the first night. After that we were allocated a room and given free safe as a goodwill gesture! Talking to other guests this happens quite often.

All in all I would go back defo!

  • Stayed: June 2014, travelled with friends
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2  Thank scottbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 8 July 2014

Dear Guest,

The whole team america hotel will be happy to serve you again in your next vacation. We work hard every day to ensure that our clients get the satisfaction in your stay with us.

Regards,

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Reviewed 7 July 2014

We stayed here in May - we wanted peace & quite - no animation and drunks - we got it.
Had a great week - eat sleep and blether...
room was on the 2nd floor! NOT on the 7th or 8th and it was what we paid for - it was very clean-housekeeping was top - balcony was great with stunning views of the bays and sun from 11.30 till sunset - beach was almost empty - just as we wanted - water was warm enough to swim.
Staff were friendly - but so were we! (key point).If we had any questions or needed help they did their best! One of us arrived at 21.00 and the other arrived at 03.00 - staff were very helpful.
Yes it is a long way from the airport - but we knew that in advance.
the only thing that wasn't quite good was the paper/plastic plates in the pizzeria-not good.
we had a great relaxing time - I would not like to be there in the height of season-too crowded.
this is a very large hotel

Room Tip: Good for out of season
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  • Stayed: May 2014, travelled with family
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1  Thank Gerino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you have used your time to write your comments about your last stay in our hotel. We are delighted to leave satisfied of our staff and services.

Thanks.

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Reviewed 7 July 2014

Stayed for a week with the family at the end of June, great location beside a beautiful beach with lifeguard , clean rooms and good food with of choice food.

A direct link to Palma a couple times a day would make it perfect.

Room Tip: All have sea views so don't think the agents are doing you a favor by saying there booking a roo...
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  • Stayed: July 2014, travelled with family
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Thank DLTraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 9 July 2014

Dear Guest,

We hope to have the chance to be your host on your next visit to Mallorca.

Thank you

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Reviewed 5 July 2014 via mobile

Always a pleasure to come back to hotel America plenty going on rooms nice and clean and view from the room is amazing overlooking the sea food okay plenty to choose from buses and the mini train outside the hotel only a stride from the town centre only downfall is the journey from the airport can take for ever

  • Stayed: June 2014
    • Value
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2  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 7 July 2014

Karen B.,

Your satisfaction is most important for us and would like to return to serve again in the Hotel America.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

We stayed at the hotel at the beginning of June for a week, it was clean, the staff were friendly and worked extremely hard. No-one harrassed you and the weather was great as well. We were given room 185 which was in the annex, it was a bit tired but was cleaned throughly every day. The bannister on the verdanda was a bit dodgy so I rang them up and within 20 minutes it was repaired.........properly. The hotel lies on a cliff edge and the views are spectacular epecially as the sunsets. The food is always fresh and well prepared. We were all inclusive and whilst the range was a bit limited it was served with a smile. The staff were always willing to advise and help. I'd recommend this hotel to any one, we loved it and intend to go back at the end of summer. One criticism. We want to book direct and gave our details and email etc, and they havent come back.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank mark_maybank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 7 July 2014

Dear Guest,

The most important thing for us is to get our customers to leave happy stay at the hotel. I think we have met your expectations and that makes us happy. We hope to see you again in our hotel.

Thank you

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Reviewed 4 July 2014 via mobile

We have recently returned from our holiday at Globales America and generally we were very impressed with our stay. We stayed in a superior room, it was very clean, and decorated in a fresh and minimal style! Views from the room are fantastic. The pools areas were kept clean and tidy and there was always plenty of sun beds available. The all inclusive drinks were certainly available with no issues except a slight hangover the next day from the generous portions of gin :) food was very good and constantly replenished and tables quickly cleared and set for the next! The only down side to this hotel is the entertainment- it being somewhat lacking for adults! Although the grand central bar just up the road has live acts and quiz etc and is reasonably priced. Would definitely stay again.

Stayed: July 2014
5  Thank sdc1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 7 July 2014

Dear Guest,
It is our pride is that having good memories of your stay with our hotel. We hope to serve you again in the Hotel America.

Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales America

Address: Cala Domingos s/n, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Calas de Majorca
#7 On the Beach Hotel in Calas de Majorca
Price Range: £98 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Globales America 4*
Number of rooms: 351
Official Description (provided by the hotel):
Located in one of the most beautiful parts of Mallorca, Calas de Mallorca.Its privileged location in Cala Domingos, theree swimming pools on the sea surrounded. The Hotel has a total of 351 rooms, distributed as follows: 66 single rooms, 138 doubles, 113 triples and 35 quadruple or families rooms. Sea view, Air Conditioning, Balcony, Satellite TV, SAfe (with charge), Telephone, Hairdryer, mini-bar, Disabled facilities, the hotel has WI-FI zoen and Internet Center. ... more   less 
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Also Known As:
Hotel America Majorca
America Hotel Calas De Majorca
Hotel America Mallorca
Hotel America Calas De Mallorca
America Calas De Majorca
Globales America Majorca/Calas De Majorca

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