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“FANTASTIC”
Review of Globales America

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Globales America
Ranked #6 of 14 Hotels in Calas de Majorca
Reviewed 24 July 2014

If I could find anything negative about this Hotel I would put it in this review but I cannot find a bad word about it. The Hotel is lovely very clean our room was beautiful with a view to die for. The staff are friendly the food is excellent so much choice of food is available all the time, The bars were quick to serve. Entertainment was good the Hosts were comical and kept everyone amused. Just a 2 minute walk to bars and restaurants if you fancy a night out. The beach is about 5 minutes from the hotel the beach is kept clean our whole holiday was perfect. Would definitely recommend this hotel and would go back again. :)

Room Tip: When speaking to other guests it seem all rooms are excellent. We were on the 7th floor it was love...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank elainec918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 25 July 2014

Dear Guest,

Just a few words to thank having the satisfaction in your last vacation. America's team hotel is honored to serve you and hope to again.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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729 - 735 of 2,443 reviews

Reviewed 22 July 2014

Stayed at the Globales America first week in July , I have to say after reading some reviews before we went we didn't know what to expect but we were pleasantly surprised.The rooms on the 7th floor were beautiful , modern and very clean., in fact everywhere in the hotel was extremely clean.The views from the 7th floor were amazing and such a fantastic view, overlooking the pool ,beach and sea.i would definitely return to this hotel and I have nothing bad to say about it. The staff were very welcoming and very friendly , we couldn't have asked for anything more and the food was very good , great choice and plenty to offer and snacks were on offer all day long upto midnight.

Room Tip: Ask for a room on the 7th or 8th floor as these have recently been refurbished
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
8  Thank Cath R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 23 July 2014

Dear Guest,

We are pleased to read your comments about your stay at the hotel america. It gives us great pride get the satisfaction of our customers. See you soon.

Thank you

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Reviewed 19 July 2014

We have just arrived back home after a relaxing stay at the Hotel America.We were a mixed age range from 2 years to 86 years and there was something to suit all ages. Daytime entertainment on the terrace was excellent all the team were very friendly especially Steve who was a joy. Evening entertainment was also good with a mix for all age groups. The views from the bedrooms are beautiful just overlooking the sea, what more could you ask for. The hotel is spotlessly clean and all the staff are very friendly. The food in the dining room was about average for hotel food but there was also a snack bar, pizzeria, and outdoor bbq so nobody could complain or go hungry. I would definately recommend this Hotel for families and anybody who wants a relacing holiday. It was a joy to stay at an all inclusive hotel and not be surrounded by drunks constantly spearing and making life unpleasant for everybody else.Many thanks to the management and staff for our very pleasant stay, will certainly visit this hotel again...

Room Tip: All have sea view rooms
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
8  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 21 July 2014

Dear Guest,

Thank you very much for spending your vacation days in our Hotel. We hope to go back to being your host on your next vacation.

Thank you

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Reviewed 17 July 2014

My friend and I stayed here from the 7July to the 14 July.From the moment we arrived to the time we left everything was perfect,Our room on the 8th floor was fantastic ,spotless ,a plate of fruit and bottles of water were there for us, the staff are superb,nothing is too much trouble.The food choice was wonderful always a pasta dish with two sauces,two meat choices, fish ,baked potatoes chips rice,and that was just one side .Then you had a great salad selection.The wine was good red or white beer fruit juice tea coffee.If you didn't fancy that that was Pizza downstairs a BBQ every night outside.The cocktail bar was good fun good staff , the hotel spotless ,there was children's entertainment every night .If I go to Majorca again I would not hesitate in booking with them again Thank you to all the staff Helen Pearson

Stayed: July 2014, travelled with friends
14  Thank talkhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 21 July 2014

Dear Guest,

We appreciate your nice comments for our hotel. Will convey to the team hotel of america your satisfaction on your last vacation and we hope to serve you again in your next vacation.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

We were impressed instantly by the lovely views and were lucky to be allocated a refurbished room on 7th floor with a breathtaking view of the little beach and the sea.
We were not impressed by the lack of friendly staff... Some exceptions on the bars but not to even be asked by receptionist who was busy chatting, how was your stay when checking out at 4am.... Put a downer on things.
Also it might be a cultural thing but there eye a lot of very serious grumpy holiday makers here and a lot of very dirty looks being given, where i come from it's rude to stare at someone but it was so common place here we came to expect it!
The good was very good for the size of the hotel. Enough variety and the drinks were mainly good too.
Pool bar was under staffed at lunch time which was a shame. Think at busy times it'd be useful to open the bbq bar in the garden even if just for water, juice and wine like in the restaurants.
Sunbed reserving was beyond ridiculous. Clocked a few people reserving beds both in the sun and in the shade. Second to last night we decided if you can't beat them join them and nobody moved our towel from 130am!
Beach lovely but crowded. Sea is shallow and warm.
The little resort is a few minutes walk, usual bars and shops, nice for a change of scene, caters to a stereotype of holiday makers though. Felt safe and family friendly, not for groups wanting to party.
Entertainment in hotel seemed OK, we avoided it as again it was so crowded.
Won't rush back but did have a nice few days

Stayed: July 2014, travelled with friends
4  Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 17 July 2014

Dear Guest,

We welcome feedback from an expert like you. We note them in order to improve and provide better service. Our goal is customer satisfaction.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Hotel is located right on the rocks above the sea. Close by are some touristic shops. The bus to Palma (€ 8 one way) or Portocristo (€ 2.5) is located right in front of the hotel.
Although it is 'all inclusive' WiFi in the room is not included, nor the towels near the swimming pool or the safe in the room. The food is good if you compare for Spanish standards. Many kinds of fruit from morning until the evening. Free WiFi near the lobby is slow too slow.
Take into account that some travel agencies shows some pictures taken from the beach with seats and umbrella's. The sun chairs near the pool and in the garden are free. The beach is not a part of the hotel. Two sun beds with an umbrella cost € 12.5 for a day (WiFi included). In July the small beach was rather crowded.

Room Tip: I had a room in the annex building. All rooms are separated from the sea only by a path for walkers...
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  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
4  Thank jve0165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 16 July 2014

Dear Guest,
Thank you very much for spending your time to write your comments. We hope you choose us for your next vacation.
thank you

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Reviewed 14 July 2014

We stayed at hotel for 1wk from 6/7/14. First impressions were good when we arrived. Room on 2nd was okay but dated and I know some top floors have been updated. Food was what to expect in an all inclusive, a bit repetitive but catered for everyone. Deserts were poor. The most annoying thing was the silly little glasses fir drinks and you needed to use a beer glass. Worst experience of holiday was Animation Team. They showed little interest unless you had an Eastern European accent where adults were concerned , however, this was different for the kids and they were good with them. Steve who had only just started the day before was the only one who spoke to me and made a genuine effort to get to know the holiday makers. There was little for adults to do and it certainly did not seem organised unlike my positive experience with Animation in Rhodes last year. Watch if you are playing bingo as they say you get all the money for a full house but this is definitely not the case as there were generally upwards of 150 people playing at least one ticket each night costing 2€ a ticket. I know someone that won and got 86€ and when he challenged this and said it was a busy night and all he got in reply was shrugged shoulders. I think they need to say before the bingo starts what the jack pot is. Carla on reception was fantastic. Reading previous reviews about queues for drinks and having to wait 45 mins, definitely did not experience this . On some occasions when busy 5 mins max. I would certainly recommend the hotel as I say worst experience was Animation team and activities for adults during the day.

Room Tip: Floor 6-8 have been updated so go for one of these.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Ross A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Director de Relaciones con Clientes at Globales America, responded to this reviewResponded 16 July 2014

Dear Guest,
We welcome your comments about your stay at our hotel. We help you to improve to serve you better in a next occasion.
thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales America

Address: Cala Domingos s/n, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Calas de Majorca
Price Range: £74 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Globales America 4*
Number of rooms: 351
Official Description (provided by the hotel):
Located in one of the most beautiful parts of Mallorca, Calas de Mallorca.Its privileged location in Cala Domingos, theree swimming pools on the sea surrounded. The Hotel has a total of 351 rooms, distributed as follows: 66 single rooms, 138 doubles, 113 triples and 35 quadruple or families rooms. Sea view, Air Conditioning, Balcony, Satellite TV, SAfe (with charge), Telephone, Hairdryer, mini-bar, Disabled facilities, the hotel has WI-FI zoen and Internet Center. ... more   less 
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Also Known As:
Hotel America Majorca
America Hotel Calas De Majorca
Hotel America Mallorca
Hotel America Calas De Mallorca
America Calas De Majorca
Globales America Majorca/Calas De Majorca

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