Arrived at 8 am after a no sleeping night without care we accept the suggested room in a separate part of the hotel. That room was hot, dirty. without balcony and the bathroom was not working. We asked to change room and the Front Office Manager said that they could done the day after. On Monday morning the Manager suggest to change to another hotel nearby giving general direction, we did not find the other hotel and we decided to wait wednesday to have a room the seeside view and balcony. On Wednesday the Manager had no rooms available for us and suggest as to go to another city to the Inviaggi Club so we can stay better we other italian people (the guests of the hotel was mainly French). My husband refuse beacause we don't want to move and we had the transfer reserved for the departure day. We was very upset of manager behaviour that take care only of French people.
Good the common area and swimming pool area, great the bar and restaurant staff.
Bad food and very bad cleaning (there was black long air for a week nearby my bed and I'm blonde). Sheets and towels were changed only 1 time in a week...and there was not fridge in room and italian channels on tv.
Don't go to this hotel if it possible.
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- Also Known As:
- Hotel Palia Maria Eugenia
- Palia Maria Eugenia Hotel Majorca/Calas De Majorca