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“Slam dunk, home run, goal... You pick it because this hotel is a winner!” 5 of 5 bubbles
Review of ME Mallorca

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ME Mallorca
Ranked #32 of 181 Hotels in Calvia
Certificate of Excellence
San Clemente, California
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Slam dunk, home run, goal... You pick it because this hotel is a winner!”
5 of 5 bubbles Reviewed 12 June 2014

I don't know where to start, the super friendly staff's excellent services, (especially Silvia, Nicolas, Mark, Art and Carlos) or the excellent rooms/ grounds/restaurants.

Starting from the beginning, we had stayed at the ME Cancun and were so impressed by hotel and service there that when we saw ME was opening in Mallorca we decided to book a room there even though we had not planned on going to the island as part of our two week trip to Europe.

All I can say is that everything about the hotel has exceeded our expectations, especially knowing that they have just opened the property taking it over and doing a full remodel/restaffing.

Not only have the amenities been exceptional (this place actually looks like the pictures), but the staff has gone beyond the call of duty by helping with my wife's bad knees, suggesting restaurants and day trip stops for our drives AND even coordinated getting left behind belongings from our previous hotel in Barcelona.

FYI, I usually won't write a review until after leaving a location unless it's really bad. This is the first time I have done so while sitting by the pool with three days left on our stay. I want to let the management here know they are on track and have done an exception job staffing the property with people they should be proud to have representing their brand.

Congratulations on a job well done, keep up the good work!

Room Tip: Get an ocean view room, why come to a beach hotel otherwise?
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Director de Relaciones con Clientes at ME Mallorca, responded to this review, 14 June 2014
Dear SC_Dave1111,

first of all let me thank you for taking your time to leave such a favourable review on Trip Advisor and even more if you are not used to leave your comments in this kind of platforms.

I am delighted to hear that your stay with us at ME Mallorca Hotel was excellent and that we exceeded your expectations. Thank you for taking your time to leave such a favourable review on Trip Advisor.

Thank you for your comments about our staff too. I am so pleased that our staff was helpful with your wife and with the restaurant and trip arrangements, we always try to offer a personalized attention to our guest.

We can not wait to welcome you back to the hotel again in the near future.

Thank you again for such a wonderful feedback.

Warmest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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693 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 June 2014

My wife and myself spent this last weekend here and almost everything is perfect with this place. Reception/lobby is very nice and smells good, Mathias at reception was welcoming and very chatty an friendly unlike some other staff who were quite arrogant an a bit rude. Room was vibe room with sea view nice big bed an tv and nice in general but shower was either boiling hot or ice cold. Main pool was excellent very busy and beds were hard to come by, pool concierge Pedro was super busy maybe needs some help. Location is good in quieter area of magaluf right on beach an next to Nikki beach which we tried for lunch one day very good a little expensive. Food an drink at hotel is also good an waiters/waitresses are on hand so you don't need to move off your lounger, overall good modern cool hotel just so close to being perfect I hope they train the staff an employ some more to make it easy to get beds/towels and other things quicker. Hotel is perfect for couples an friends who don't like some of the wild hotels in magaluf looking for good quality an almost great service.

Room Tip: Suites an vibe rooms have best veiws
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank markg424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, 29 June 2014
Dear Markg424,

Thank you very much for your comments, it's very motivating for us to improve by reading this kind of opinions.

We try daily to do our best and we are glad to read that you and your wife could enjoy a lovely holidays with us.

For your next stay, we will make sure that you are well informed about the other pool that we do have which doesn't use to be crowded.

We hope to see you again soon. Thank you for your collaboration sharing your impressions. This is really heplful for us.
For your next reservation do not hesitate to contact the Aura departament to ensure you an awesome experience at ME Mallorca.

Best regards,

ME for YOU Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
222 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

We were just here for the weekend with our children to enjoy some sunshine and a little change of pace. The hotel is very clean and modern with a lot of amenities, which is why we chose to stay here. Matias at the front desk was extremely helpful and friendly. We needed adjoining rooms as we were traveling with our kids and we were able to upgrade to a suite connected to a room which gave us just a little more space to move around in. Pedro at the pool was super helpful and booked us a cabana next to the pool which is well worth the $75 euro you pay for it as you have it all day and it comes with a bottle of cava. We found breakfast to be really nice as they have everything you could want including hot breakfast being made to order. We did not want for anything or feel like breakfast was lacking. Pay for the breakfast it is worth the money. Our room was always cleaned and restocked and housekeeping was really helpful if we needed something. We paid a fee to stay in one room with a super late check out but cleared the other room or so we thought and housekeeping knocked on the door to give us our sons blanket that he takes everywhere and must have left somewhere in the other room. Overall we had a pretty fantastic stay. The hotel is new and the staff is new and there are still some minor hiccups in some of the processes or just run of the mill things here and there but these things get worked out very quickly. I feel like for a hotel that has been open for approximately 3 weeks they still have plenty of time to fine tune the operations and it by no means made it a bad trip for us.

Room Tip: You want to be ocean facing and don't worry about the noise from nikki beach etc at about 11pm t...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SeattleMeimei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Director de Relaciones Públicas at ME Mallorca, responded to this review, 24 June 2014
Dear Seattle Meimei,

Thank you very much for your comment and for choosing the ME Mallorca.
I'm glad you enjoyed your stay and appreciate your comments on the minor maintenance.
We want our guests to have the best experience.
Thank you for your comments Matias and Pedro, I´ll let them know. They are very friendly.

Thanks again and hope to see you soon in ME Mallorca :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dortmund, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 10 June 2014 via mobile

We've visited the ME Mallorca in June 2014, hopefully to get a full stylish design hotel which is positioned in the higher 4 star class. First of all - the ME Mallorca isn't comparable to other hotels of the Melia group. It is an old complex which was renewed in 2012 - and you can see it everywhere.

The rooms

We've booked a double room with sea view. The rooms have very cheap furbishments that doesn't look very good (bad cleaning / looking old because they are yellow and not clean white anymore). The walls were dirty and we had hairs in our shower. First of all we thougt, that we got bad a bad room,so we've changed. After 3 changes we still got a room with old furbishment and dirty walls. The rooms doesn't deliver the great Melia style, they look to old for what you pay for.

Personal

Most of them are very unfriendly. No greetings and the reception isn't informed about several processes.

Meal

One of the good things in the hotel. It tastes very good and is on the 4 star level.
We've booked half board.

Lobby

The lobby is very stylish. You have a bar there and some lounge couches to relax.

Conclusion:
The ME Mallorca hasn't the level of a design hotel. If you have been to other good designed hotels before, you will be disappointed. Old and dirty rooms, compared with a high price for the Melia name, doesn't make feel you good. I have to say, it is the baddest Melia hotel I've visited until yet.

Info: I have uploaded some pictures. So you can see, what you will get in reality (compared with the pictures on the Melia website)

Stayed June 2014, travelled as a couple
Helpful?
1 Thank dnishx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Algiers, Algeria
1 review
5 of 5 bubbles Reviewed 4 June 2014 via mobile

Me And my wife are At the hotel right now,And what can i Say it's super,the staff are friendly specialy Pedro on pool side very nice person u cant miss him And matias At reception,the rooms are perfect ,the pool is 5 stars And the place is just amazing ,i travel a lot And this is one of the best i stayed in,u Will not regret comming thats for sure.

Stayed June 2014, travelled as a couple
Helpful?
Thank Amin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Director de Relaciones Públicas at ME Mallorca, responded to this review, 10 June 2014
Dear Marc,

Thank you very much for your review and for having chosen the ME Mallorca Hotel to stay in the Mallorca island .

I am glad you enjoyed your stay and I do appreciate your feedback in the few maintenance issues that you experienced.

We will be the most modern and cool hotel in this area ;)

Thanks again and I hope to see you soon in ME Mallorca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 June 2014

I hardly ever write reviews on TA, but I thought I would this time as this renowned hotel name is somewhat misleading in what to expect from this particular branch.

We spent a week at Me Mallorca, and unfortunately it was not what we expected. As Magaluf is not the nicest place, we only chose a hotel in the area as we expected a ME hotel to be a thrilling hotel experience, and rented a car, to have nice dinners and go to nice beaches outside Magaluf.
After visiting both Me in Madrid and in London (two hotels of very high standards), we expected the same excellence of Me Mallorca. We were quite disappointed.

The hotel is very stylish with well equipped rooms. We had a passion suite with ocean view, which was very nice. At arrival the receptionist was ok friendly, but we were not offered any welcome drinks which we saw other guests being welcomed with nor were we explained what our hotel package included.

The bar is nice, and the pool area is not bad. The cabanas however cost 75 euros a day, which of course meant they remained empty every day, despite them having 6 of these. I would highly recommend the hotel to lower the price to a reasonable level, which will probably mean customers will utilise the beds.

Breakfast is ok, if you are used to good hotel breakfasts however, you should know that the offering is more limited. To add the breakfast staff is unfriendly, and doesn't greet you (does not include the girl crossing your room no of the list at the front). They are not proactive at all, and you must ask for cutlery or coffee mugs to your table.

To continue with the staff, it is overall quite unsatisfying at this hotel. The room service I would even go as far to say is terrible. Dirty mugs are left in the room, cleaning equipment was left, the bathtub was not cleaned, dirty towels were not exchanged, dirty bed sheets were not changed, the sink was not properly cleaned. Empty shower gel bottles were not replaced. The concierge was not helpful either in making dinner reservations on different occasions, even though with a suite "personal travel planning" was supposed to be included.

The staff is not trained well enough, and the staff is unaware of what the hotel offers, as we had to point out what that was and almost help them do their job rather than them providing us with good customer service. At our checkout we asked for feedback forms to leave our comments to the hotel and help them improve. The receptionist didn't even know how feedback is handled and had to ask someone, which tells you that the hotel isn't that keen to improve either as they don't seem to care about direct feedback from customers (maybe they just rely on TA, but we were not asked to leave a review).


I am sad to say that this hotel negatively impacts the Me brand, and I don't know if that is a conscious choice as a consequence of the somewhat shabby Magaluf surroundings and customers expecting less. The Me chain aims to be of the higher segment though and to my knowledge targets hotel guests that are used to higher quality.

If you expect a high standard experience and you have been to good/very good hotels in the past, you will be disappointed!

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Director de Relaciones Públicas at ME Mallorca, responded to this review, 8 July 2014
Dear Simon T,

First of all we would like to thank you for your comments.
I am very disappointed to read your opinion... I would firstly like to thank you for choosing our ME Mallorca to stay on our island. Also, it's great that you liked the design of the hotel.

As for your experience in the room and service, I would like to apologize for the inconvenience caused by housekeeping and the staff attitude.
We assure you that we will pay attention to your comments, so, these inconveniences won´t happen to others.

Thank you very much again for making us aware of your experience and would love to get in touch with you directly.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleethorpes, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 31 May 2014 via mobile

We stayed here for 4 nights it is a great hotel . Clean classy and chic its tucked away from the craziness of magaluf and sits in a nice corner next to nikki beach. Pool area fantastic only fault is drinks are expensive but to be fair you pay for what you get but will definitely return.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca, responded to this review, 7 June 2014
Dear Karen,

Thank you very much for your nice commentaries.

We are glad you could enjoy not only a stay, but a whole experience within the beautiful area, the flavors at the pool bar, the decoration…

At ME Mallorca everything is about you and we want every of our guests to feel identified with the ME Concept. If you did, we are glad we got it.

We hope to see you again soon!

Best regards,

Rocío Abuín
ME for You Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ME Mallorca

Property: ME Mallorca
Address: Avenida Notario Alemany, 1 | Baleares, 07181, Calvia, Majorca, Spain (Formerly Beach House)
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Calvia
#17 On the Beach Hotel in Calvia
#24 Luxury Hotel in Calvia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ME Mallorca 4*
Number of rooms: 253
Official Description (provided by the hotel):
ME is the hotel, Designed to engage & inspire on a personal level. ME Mallorca aims to connect with the senses of each individual, offering guests an experience that goes well beyond the accommodation. Enjoy of an healthy and complete buffet breakfast. From ME pool ( adults only) you can enjoy of the music and daytime parties of Nikki Beach. For families ME Mallorca offers a pool that is in a relax zone a beautiful place with chill out music. Those looking for a truly tailor-made service can opt for JET by ME, luxury travel to ME Mallorca in your very own private jet with the full first-class treatment. ME Mallorca is all about Fashion, music and art. ME Mallorca is near Port Adriano and 9 km from Port Portals. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Melia, Booking.com, Prestigia, Hotels.com, Odigeo, Expedia, LoveHolidays and Southall Travel so you can book your ME Mallorca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ME Mallorca Majorca/Calvia

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