After reading all of the rave reviews about this hotel we were expecting something really special. However there were some aspects of the hotel which were not very good.
Our room was extremely small and tucked in a back corner and we had a better view of the room next to us on the corner than we had of the sea. We couldn't sit out on our balcony due to the cigarette/cigar smoke which constantly drifted onto our balcony from the other room. Not acceptable if you are a non-smoker. There wasn't any room for us to stow our suitcases and as a result we couldn't move comfortably around the room without banging into them. Definately not what we would expect from a 4 star hotel.
We ended up coming away from our holiday feeling a bit cheated. From reading other reviews, it would appear that we were obviously very unlucky with our room allocation. If we all pay the same rate for the holiday then we should all be given the same quality rooms which offer the same holiday experience.
Strangely there was no mirror above the dressing table although there were 2 power points. How are you expected to use hair styling appliances without a mirror? I know there were 2 other mirrors, one on the wardrobe which was next to the entrance door and in a dark area with no power points close by, and the other in the bathroom. But I always go on the side of safety when abroad and don't use electrical appliances in a steamy bathroom. Especially when there is no extractor fan to remove the steam. Also a bit difficult to use if your partner is using the bathroom.
The lack of sunbeds are always an issue where ever you go, especially when we watched people putting towels on the sunbeds from 5am. We also saw people coming from the beach who were not hotel guests coming early to reserve sunbeds. We were never able to get a sunbed during our stay and had to pay for the ones on the beach. The management say that sunbed reservation is not permitted and that towels will be removed by hotel staff. We never saw any being removed even though the pool cleaning staff were working on the poolside when the towels were being put out.
The range of food on offer in the restaurant was excellent and the restaurant staff were wonderful. The pool bar staff were always friendly even though the all-inclusive range of drinks was not great. It was possible to buy real cocktails at a lower price which compensated.
On a final note, our First Choice rep was never anywhere to be seen. There wasn't an information board anywhere in the hotel, although there was an information book. However, when we looked in the section marked 'departure information' it was empty. We ended up having to contact the 24hr helpline to get our return coach pick-up times. We will not be travelling with First Choice again if this is the type of service that they offer.
Please don't be put off by this rather negative review. Only a few customers will be allocated the rubbish rooms so the majority will have a wonderful experience.
- Official Description (provided by the hotel):
- Olimarotels offers you experiences of relaxation and comfort in a unique destination in the heart of the Mediterranean. With their friendly atmosphere, the philosophy of our Hotels revolves around the satisfaction of every guest. Our attention to detail, comfortable amenities and more than 25 years of experience allow us to achieve our goal: to provide a holiday experience you will treasure forever. The Olimarotels are certified according to ISO 9001 (quality management system) and 14001 (environmental compliance) standards, in addition to being the first European Hotel Chain to obtain the Global Hotel Security seal of approval. Fully renovated, the Olimarotel Gran Camp de Mar offers you an ideal stay that will stay in your mind forever. Hotel Location Located in the municipality of Andratx, one of the most visited townships on the island of Mallorca, our Hotel enjoys a privileged location, right by the sea and yet very close to the Serra de Tramuntana, declared world heritage by UNESCO, or the island of Sa Dragonera. The Hotel is also close to the attractives sports marina in Andratx and Puerto Portals. The Olimarotel Gran Camp de Mar is distinguished by its location right on the coast, in a heavenly setting and flanked by two beautiful beaches: Ses Dones and Camp de Mar. Thanks to its exceptional location, the Hotel has some special characteristics to perform various leisure activities. Only 25 km away from Palma de Mallorca and 3 km away from the towns of Paguera and Andratx. Service at the Hotel: The Olimarotel Gran Camp de Mar offers you the following services and facilities: restaurant-buffet, 3 bars, chill-out area overlooking the sea, exclusive solarium area, outdoor and indoor-pools, spa & wellness centre, fitness room, tennis court, multi-purpose court, bike storage, garage, childrens' playroom and playground, "only adults" solarium-terrace with bar service, reading and TV rooms, conference rooms, WiFi throughout the Hotel. Gastronomy in the Hotel: The gastronomic offer at Olimarotel Gran Camp de Mar is based on quality, themed buffets and a touch of creativity that will delight all palates. We have three show-cooking stations and a restaurant service where guests can choose between half-board or all-inclusive options. Half board-plus: If you have booked this option, we offer you a rich and varied breakfast buffet, a dinner buffet with delicious dishes including a selection of national and international drinks with and without alcohol. Twice a week we invite you to a breakfast with sparkling wine and also several times a week we offer themed buffets. All inclusive: in addition to the half board services we offer you a selection of national and international drinks with and without alcohol, continental breakfast, hot snacks, lunch-buffet, coffee, tea and pastries and cold snacks. Pool Snack-bar: here you will find all kind of drinks and cold or hot snacks. Bar-salon: at the end of the day we offer you all kind of drinks including delicious cocktails and the chance to enjoy the shows or to dance with live music. Sports, entertainment and pool in the Hotel: Some of the sports that you can practice are: table tennis, bowls, sjoelen, darts, tenis, mini-football, basketball, beach-volley (high-season), several kinds of gymnastics, water-gymnastic, dance classes, hiking (except july and august), canoes or kayaks (high season). In addition to all of this the animation team offers you many other activities. The Hotel offers repair station and storage for bicycles. The Andratx Golf Course is located just 350 metres from the Hotel. This is a chance of getting near to this amazing sport Daytime entertainment for children from age 4 onwards. Several times a week, crafts, games and other (kids playground and playroom in the Hotel). In the evening children can enjoy the mini disco. Babysitting upon availability. Spa center with indoor pool and relaxation activities, ice fountain, whirlpool, changing rooms, relaxation area, sauna, turkish bath, "Kneipp" corridor, and showers. Wellness: beauty treatments, massages (4 individual cabins for treatments) and a hairdresser that can be combined with health, relaxation and beauty. Outdoor and indoor pools, we also have 2 outdoors whirlpools Several times per week, magic and dance shows, tributes or dance with live music. Hotel rooms/accommodation: the Hotel offers you its 412 comfortable rooms, most with views of the sea, balcony, Wi-Fi connection, refrigerator, air conditioning, central heating, plasma TV with international channels, telephone, safe, or laundry service. The bathroom is fully equipped, with hairdryer and makeup mirror. The Hotel is also well suited to the needs of families and offers double rooms with connecting door. Double room with lounge (Suite): For the most demanding guests, our suites offer the best views to the Mediterranean and the finest decoration. The rooms have all the comforts of the double rooms, but are distinguished by their lounge, a second bathroom and a large terrace. ... more less
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- Also Known As:
- Olimarotel Gran Camp De Mar Majorca