After reading a number of reviews of this hotel i decided to book and have just returned back to the UK...
On arrival was greeted by a female member of staff who was more like a prison camp guard than a hotel receptionist...
We asked for an ashtray for our balcony to be told smoking is not permitted on Balcony....this is a first time i have seen this in Spain.
I had a horrible vision of what might lay ahead as the key-card came with a cardboard info holder that was stamped HMP...
There are 3 lifts in Hotel and are very small...maximum of 2 people with cases or 4 persons with a squeeze
The Room was in a ok condition with view over Airport but Air con was set to 21 degrees and could be not set to go any colder......i suspect it was not 21 degrees as room was baking hot all day and night and had to leave balcony door open instead and suffer road noise and Airport floodlights beaming in
During the whole week we were there the sheets were not changed once and the maid did not remove any empty glasses or wash any glasses
In relation to the restaurant if you fancy taking a Coffee out after breakfast to have on lawn...do not dare i was pounced on by another staff member who said it was forbidden....it was then i saw a sign that said no bags were allowed in Restaurant to stop inmates stealing food i guess....
The breakfast was good and of a similar standard to other 3 * Hotels....
We only eat dinner at Hotel once as it was suckling Pig(very good) as preferred getting Bus into Palma to eat(tip get number 25 bus from outside Hotel as its express and only costs €1.50)
Entertainment we saw one night was a woman singer with a Bontempi like Organ...not good
I asked if we could keep room on and was advised if it was available i could do for €20 alas it was not,and when i asked if there was a courtesy room we could use to take a shower was told there was not one and i could shower around swimming pool then change in mens toilet....i have never had to do this before in Spain or Greece and is not acceptable.
Its a shame if they cleaned up there act it could be a good Hotel but as it is we would not go back....we would go back to can pastilla however as lovely little resort
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- Also Known As:
- Helios Mallorca Hotel
- Hotel Helios Mallorca Can Pastilla, Majorca