We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The good, the bad and the noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel JS Palma Stay
Ranked #2 of 24 Hotels in Can Pastilla
Certificate of Excellence
Galway, Ireland
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“The good, the bad and the noisy”
3 of 5 bubbles Reviewed 3 June 2014

Stayed here in late May for a week. Hotel is located on a side street just off the main drag. We arrived late due to a problem with our flight. Hotel reception let us into the dining room and allowed us fend for ourselves even though it was well after midnight.The rooms are fairly small and a week would be the maximum I would feel comfortable in one. However they all have large balconies. Rooms are kept very clean by the housekeeping team. Inma on our floor did an excellent job and was always ready to facilitate us. Anything that went wrong was fixed in record time like a shower head that fell on the floor. A new one was installed in less than half an hour. Staff were all very friendly and helpful including Mario in the bar, Anna from Poland in the restaurant and Jesus in reception to name but a few. On the downside the pool area is probably a little small in high season. It is also extremely noisy with aircraft thundering past every few minutes due to it's proximity to the very busy Palma airport. This did not seem to affect some people but it certainly did me. I would strongly advise anyone who is noise averse to get a room not facing the airport which is only a few Kms away. My room faced the airport and whilst it was fine at night with the balcony door closed it was very noisy during the daytime. I would imagine many hotels in this part of Can Pastilla have the same problem. The breakfasts were excellent with something to suit every taste. Hot food such as fried eggs, omelettes, rashers, scrambled egg toast etc was available. Fruit, cold meats and cheeses were plentiful. Two machines supplied various coffees/teas etc while juices were available in other machines. The dinners in the evening operated in much the same way with fresh meat/fish being cooked in front of you whilst you waited. The choice of vegetables was excellent but I was not so impressed with the quality of the meat. Buses to Palma run regularly just a few hundred yards from the hotel. It costs €1.50 to the city but beware the buses can become grossly overcrowded at busy times. There are also designated bicycle lanes that run for miles and you can rent a bike from €5 per day. The fact that the hotel is close to the airport is a mixed blessing. On the one hand you have the noise but on the plus side. your transfer takes about 5 minutes and costs about €15. Overall this hotel offers great value if you opt for the inclusive evening meal but if you find aircraft noise irritating then you would be best advised to look for a hotel further away from the airport.

Room Tip: Avoid a room facing the airport if possible.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Joses1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 10 June 2014
Hello Joses1947
Thank you very much for taking your time to comment your stay in our JS Palma Stay hotel. And thanks to value our services so high. Your information is very detailed, sure to be useful for other travelers.

Indeed as you say, the proximity of the airport has a big advantage and small disadvantages. Most guests of the hotels in Playa de Palma, (like our guests), believe that the situation is perfect. Being just minutes from the airport is positive, not only for economic question of transfer but also a matter of time. Also, being close to downtown of Palma City , this is even better for our customers.

The small "sacrifice we have to pay" is only the noise of some (not all) aircrafts. There are always noisy, depends on the time of day and where the wind blows (sometimes the sound is not heard, sometimes yes). But in general, most of the thousands of tourists visiting Playa de Palma are very satisfied and repeat the visit.

You are very kind to comment so positively the Service of our Staff. They will be happy to know that their effort and kindness is recognized by you. This is our main value. We care much attention and personal service to guests. All of us , Mario in the bar , Ana , Jesús thanks you again to highlight it.

We are pleased to see that the cuisine has also liked. We strive to maintain the level of demand for our International customers. The Chef will be proud to know that you liked it in general.

We would be happy to return to our hotel on your next trip to Majorca. Until then all Staff Hotel JS Palma Stay sends you warm greetings. Wellcome .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

647 reviews from our community

Traveller rating
    293
    265
    69
    15
    5
See reviews for
58
377
53
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Essex
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 2 June 2014 via mobile

A lovely hotel. We wanted a value for money trip for 5days. We got more than we expected for our money! Great price paid for 4nights. Everyone was new and very clean. Staff were so helpful and friendly. Rooms were small but very nicely done and very clean. Large balconies.
Food was good. I liked that foods were being cooked fresh as well as food in trays. Tables always cleared quickly.
We would return
If I had anything to suggest to the hotel it would be to have tea/coffee making facilities in the room but that certainly wouldn't out me off returning

Stayed May 2014, travelled as a couple
Helpful?
2 Thank SunshineSeeker100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 3 June 2014
Hello SunshineSeeker100 You're very kind.
Thank you very much for your very loving comments. With guests like you our work is a pleasure.
The Hotel as you say, is practically new. Reform was made last year and we believe that with very good taste and quality. We love to see you liked, because we put our whole "heart into it.
All the Crew thanks you for your affectionate greetings. Truly this is one of our core values. The location of the Hotel is perfect, the facilities also. But we are proud of our team. Thanks again to highlight it.
Hope to see you again on your next visit to Mallorca. Until then warmest regards from all of us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
126 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

First of all thie hotel's interior is almost new and furniture in our rooms still looked as good as new. Breakfast and dinner was up to 4* quality and really tasty. As the rooms are so tiny with even tinier bathrooms I wouldn't stay here longer than for a weekend. As for the bathroom, there's absolutely nowhere to place your toiletries and the bathroom needs a decent scrub from top to bottom. Also make sure you won't get a room facing the airport as it will be impossible to sleep without earplugs. I am living just 4 miles near a major airport and am used to aircraft noises, but here it's a bit like sleeping on the runway to be honest. On the other hand you will have a fast airport transfer and it's easy to get to Palma by bus.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank londonmatDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 10 June 2014
Hello
Thank you very much for taking your time to comment your stay in our hotel.
We felt a little sad to see you the Hotel has not seemed excellent as other tourists we think.

It is true that JS Palma Hotel Stay, has many types of rooms. All have been completely renovated last year, modern and functional style. With quality furniture and comfortable. In general all guests are satisfied. Especially the sea view rooms are perfect and are in great demand.

But it is also true that some rooms promotion, cheaper than the rest, have the bathroom a little smaller. Normally the customer when purchasing promotional room knows this is different. We are sorry that you did not know.
Promotional rooms are quite successful in the audience who prefer not to spend much. But if you want the next time you book a normal room and sure the bathroom is bigger.

For the rest, we appreciate your positive comments about the quality of the cuisine. And the high score of other services.

We would love to have you as huéspede the next time you travel to Mallorca. But this time I promise that we will give you a room with the largest shower

Kindest regards from all the team at JS Palma Hotel Stay. Welcome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut, USA
Level Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed 15 May 2014

Being in the travel business, and a very frequent traveler, I must admit I am a little confused about this hotel, and more importantly the reviews of previous customers.
First of all, the hotel is a so called 4 star property.
The location is okay, on a side street, not far from everything that C'an Pastilla has to offer.
On arrival and at check in, you are given a sheet about the hotel. It tells you all of the basics that you ned to to know.
In addition, they also tell you at reception, that if you would like to use the safe in your room, it will cost you 3.5€ per day. I instantly asked if the rooms were safe, and was recommended to go for the safe option. 17.5€ to use a safe in the room you have paid for is outrageous! In my opinion.
In addition, the info sheet handed to you at check in, tells you that you have the courtesy of a mini bar in your room. It is in fact an empty fridge? That is not a minibar!
My last little grip upon checking in, was that the room temperature was controlled by the front desk?
My room was okay. Big enough, with a good sized bathroom. The breakfast and dinner buffet were good. Not hot enough, but a good selection.
I then needed to "rent" a towel for the pool area. 2€ + 10€ deposit. My bottom line is that the hotel does not trust anyone; guests and staff included.
Hence, you need to rent the safe, and also pay a deposit for a pool towel.
I would strongly suggest that the hotel start to include these costs in the room rate. As for the minibar, I am still puzzled. I did try to get an answer, but to no avail.
Summing up, the rates are good, and the hotel is okay, but I do not like all of the add-ons!
I am used to them being included, once you pay for the room. What next, you will have to pay for hot water.
As you will see, I titled this roller coaster hotel because of the ups and downs, good, and bad.
I would only use this hotel if you got it for a great price.

Room Tip: Stay in a hotel around the corner overlooking the Med.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank no818528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 28 May 2014
Hello no818528
Thanks for your time to comment our hotel. We are glad to see that overall your stay with us was happy. We feel that there was any detail that you have not been satisfactory. But I think it's easy to understand why. Also in the tourist areas of the Mediterranean , these additional services are normal and occur in almost all hotels. It is not a matter of not having confidence. The rent of the safe is voluntary, if you do not want to book does not have to do it. But in this case the Hotel is not responsible if you leave money or valuables on the bed and then disappear ¿? . Like the towel service. You know how many towels disappear each year of the hotels? . It's amazing .. We are confident if guests but sometimes we need to be practical, not you believe? Otherwise, thanks again for recommending. Soon ..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

Visited this hotel in April on a short break. The resort was quite quiet at the time and only half the hotel was being used. The staff were very friendly and helpful and the hotel itself very clean. Our room was compact but big enough and looked like it was recently renovated. The food however which was nice was buffet style and we found on the whole luke warm at best. I would advise you to get the chef to cook you an omelette fresh in the morning and cook you meat fresh in the evening. The hotel is situated close to local shops and bars and bus routes to Palma and convenient for the airport. 15 euros each way to and from airport and at antisocial hours. The hotel has a nice bar and a good clean swimming pool, a little cold in april, but warm enough to swim. If you want anywhere a little more upmarket to eat then you will need a taxi ride out of the resort. Not a bad hotel

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank simonandlisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 28 May 2014
Hello Simonandlisa
So thank you very much for your positive feedback and highly value the services. We are glad to see that overall your stay was satisfactory. Perhaps you are right in saying that in April the food was not 100% hot. In fact the last few weeks we have been working hard to improve the service in the diningroom . I think we've gotten lately since all customers are greetings
The Hotel is quality and has a very competitive price and high quality. Also as "adults only" a very quiet atmosphere and high level is achieved. Thanks for saying so. Hope to see you soon again. Until then receive a warm greeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

I would like to thank the staff at this hotel for a great stay. From the first moment we walked into the front doors they were always helpful, smiling and friendly.

The rooms are quite small, but because of the design and cleanliness this was no problem. We had to change the room after the first night because of a dog barking outside, and this was no problem at all. We had both dinner and breakfast included, after all the price of this was quite low. The breakfast was really nice, and the dinner too with freshly made food, like fried eggs, steak, fish etc.

There were plenty of space at the little pool area, so we had no need to visit the more windy beach area just a two minute walk from the hotel. This hotel is great value for money!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Erik D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 28 May 2014
Hello Erik
Thank you very much for your positive feedback and highly value ours services. But most of all thank you very much for talking about our personal service and friendliness. It is true that the hotel is ideal in many ways, but for us it is important to know that humane treatment is good. We are like a small family and we love to see the guest part of it.
Thanks for the good comments about the food. Sometimes it is not easy to achieve the taste of all our international customers. We strive every day to improve.
Hope to see you soon again. Until then receive a warm greeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

I visited four days (end of April 14) at hotel JS Palma Stay. Everything was excellent. Room, food, location and feeling.Only little minus from weak wifi in the room. Price-quality ratio was totally ok. Keep up good work! Only
Thanks,
Mikael P

Room Tip: Rooms in upper floors (5-6) are nice. Them have also the VIEW!
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mikael t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J S Palma S, Director de Relaciones con Clientes at Hotel JS Palma Stay, responded to this review, 28 May 2014
Hello
So thank you very much for your positive comments and for his encouragement to continue. We really strive every day to improve our services. We are glad to see that we have succeeded.
strong greeting, hope to see you soon ..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Can Pastilla
0.7 mi away
Hotel Playa
Hotel Playa
#1 of 24 in Can Pastilla
4.5 of 5 bubbles 577 reviews
0.1 mi away
BQ Aguamarina Boutique Hotel
BQ Aguamarina Boutique Hotel
#3 of 24 in Can Pastilla
4.5 of 5 bubbles 93 reviews
0.1 mi away
BQ Amfora Beach Hotel
BQ Amfora Beach Hotel
#4 of 24 in Can Pastilla
4.5 of 5 bubbles 187 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
BQ Apolo Hotel
BQ Apolo Hotel
#5 of 24 in Can Pastilla
4.0 of 5 bubbles 466 reviews
0.8 mi away
Aparthotel Fontanellas Playa
Aparthotel Fontanellas Playa
#8 of 24 in Can Pastilla
4.0 of 5 bubbles 361 reviews
0.8 mi away
Java Hotel
Java Hotel
#4 of 77 in Playa de Palma
4.0 of 5 bubbles 509 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel JS Palma Stay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel JS Palma Stay

Property: Hotel JS Palma Stay
Address: Calle Pins 26, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Can Pastilla
#1 Spa Hotel in Can Pastilla
#2 On the Beach Hotel in Can Pastilla
#2 Romantic Hotel in Can Pastilla
#7 Family Hotel in Can Pastilla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel JS Palma Stay 4*
Number of rooms: 242
Official Description (provided by the hotel):
Welcome to the newly renovated Adults-only hotel JS Palma Stay. Step into your very own oasis of ease, relaxation and typical Mallorquinian hospitality at the four-star JS Palma Stay hotel. Located just a couple of minutes from Palma de Majorca's airport, amidst the popular beaches of Playa de Palma and Can Pastilla, the JS Palma Stay hotel offers convenient location for those visitors keen on combining beach holidays and shopping sprees in Palma's business district. Exploring Palma de Majorca's nightlife, known for its numerous discos, party clubs, lounge bars and many amusement choices, will surely add some fun and joy to your holiday. If you rather enjoy exercizing yourself and practice some sport while on holiday, you will want to do some jogging along Palma's popular beach promenade. It's just a couple of steps off the JS Palma Stay hotel and it embraces almost the complete bay of Palma, reaching from the famous Porto Pi shopping mall to the beach of El Arenal. The beautifully appointed guest rooms cater to the needs of our discerning travellers, featuring modern flatscreen TVs, wireless Internet access and mini-bar. A rich breakfast buffet offers a wide range of choices to energise your day. As an adults-only hotel, the JS Palma Stay offers unparalleled tranquility and privacy, even at the stunning twin-pool area, where you are very much welcome to sip at one of our refreshing cocktail creations sitting at the pool-bar. Free WiFi. If you are planning a weekend break or a short break on Majorca, you will certainly value a short transfer distance to the hotel. The sooner you arrive at your hotel, the more time you will have to relax in your destination. Few hotels on Majorca will match JS Palma Stay's location. Just within spitting distance of the airport, a couple of steps away from Can Pastilla's beach and at walking distance from Palma de Majorca's beach promenade and most popular sights. The adults-only hotel JS Palma Stay offers the perfect starting point for day trips to Palma de Majorca's business district, shopping malls and landmarks. The adults-only hotel JS Palma Stay is a newly renovated 242 rooms 4-star property. All rooms feature a light-coloured and modern design, spreading a welcoming warmth and cosy ambience. Rooms are located in two separate buildings, both equipped with lifts. Due to the proximity to the airport, great care has been taken to provide effective sound insulation. Therefore insulating glass and reinforced window frames are a standard feature in all rooms. Technologic equipment includes flat screen Satellite TV and free wireless Internet access. Comfort features encompass silent air-conditioning, heating and mini-bar, which is daily refilled. Bathrooms are equipped with hairdryer and a set of toiletries. Please contact the reception upon your arrival should you require any special service or equipment not included in this description. We will be more than glad to further assist you. The adults-only hotel JS Palma Stay provides premium-quality accommodation for yourbeach & sun holidays in Can Pastilla, Playa de Palma. The hotel's premises feature Lush gardens Twin pools Sunbeds & sunshades Outdoor whirlpool Amazing wet bar at the main pool New facilities for MICE Various meeting rooms, each of different capacity Food & Beverage services for meetings Audio visual equipment hire service Sauna Turkish bath Hydrotherapy system showers with 3 different types of shower: bucket contrast, sequential bithermal, tropical with aromas. Massage service: two individual massage rooms and one massage room for two people. Hydromassage swimming pool Massage swimming pool: waterfall and lumbar Ice fountain Other relaxation areas for the use of all our clients ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Expedia, TravelUp, Hotels.com, TripOnline SA, Odigeo, LoveHolidays, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel JS Palma Stay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Orleans Garden Hotel Can Pastilla
Orleans Garden Can Pastilla
Hotel JS Palma Stay Can Pastilla, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing