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“Great hotel”

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Universal Hotel Florida
Ranked #9 of 28 Hotels in Magaluf
Reviewed 18 June 2014

10 of us went to this hotel and all of us cannot find any fault at all. The staff were very friendly,the food was excellent,the manager always greeted us with a smile and a handshake. Overall a great hotel would definitely go back and have reccomended it to a few friends.

Room Tip: Ask for a sea view,you won't get many like this
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  • Stayed: May 2014, travelled with friends
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1  Thank Roy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 20 June 2014

Dear Sam

I am very grateful to read these words and pleased to know that your stay in Hotel Florida has been a good experience.
Your positive valuation means a lot to us. That's why I would like to thank your gesture. We look forward to seeing you again.

Best regards,

José Solaz ( Director )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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479 - 485 of 1,072 reviews

Reviewed 17 June 2014

Fantastic hotel

Yes it is at the top of a hill but nicely away from the main strip and the sea view is amazing

Staff and food great we were only bed And breakfast but were greeted for breakfast every morning by the manager which was a very nice touch.

I will be back to stay in this hotel again

Thanks for a great weekend

Steve

  • Stayed: June 2014
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Thank Steveo735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 18 June 2014

Dear Steve,

Thank you so very much for your kind words to the hotel, we are very glad that you have enjoyed in our hotel,

Hoping to see you a netx time,

Best regards,

José Solaz ( Director )

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

I went to this hotel with 4 of my friends and we simply loved it. The people that worked there were really helpful and I really loved the bartender Alejandro and the hotel manager that always smiled and talked to us when we met him. The location is very good if you want to be able to go out at night because it is really close to magaluf and the strip. If you want to have a more quiet night it's not far from Palmanova either, where there are more restaurants and stores. The hill that everyone is complaining about is really not something to be afraid of, it can be tough if you have a bad leg or sit in a wheelchair, but besides from that it's really not a problem. The cleaning at the hotel was good, changed towels and cleaned every day. The sheets where not changed unless they were dirty. The food was also very good and all inclusive was defintly worth the money. The only problem we had was that it sometimes was hard to sleep because of drunk people comming home late at night and making a lot of noise.. but you have to expect a bit of noise if you choose a hotel this close to magaluf. Would without a doubt come back! :)

Room Tip: The ocean view is amazing!!
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  • Stayed: June 2014, travelled with friends
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1  Thank Kristin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 18 June 2014

Dear Kristin,

I am very grateful to read these words and pleased to know that your stay in Hotel Florida has been a good experience.

We hope that we will see you back again,

Best regards,

José Solaz (Director)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

After reading reviews i went to this hotel with an open mind!!

Food luke warm, staff very friendly, rooms clean,

The only niggles i have is the sunbeds being chained together, theres only 1 bar, and i did ring the day before to request a room on the 3rd floor, they agreed to it but when i got there i ended up on the 5th floor right above the restaurant, so when folk went in early in a morning the scraping of the chairs on the floor woke us up and kept us awake!!

Why folk keep putting you can only get one drink at a time is beyond me, cos i always got more than one!!

Yes its full of stags & hens but i found it quite amusing watching there antics round the pool!!

  • Stayed: June 2014, travelled with friends
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Thank lindsey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 18 June 2014

Dear Lindsey,

Thank you so much for your kinds words and comments it makes us improve our product every day.

We are very sorry that we have not been able to give you a room on the 3rd floor, due to that the hotel was fully booked and we could only give you a room on the 5th floor.

Hoping to see you a netx time,

Best regards,

José Solaz ( Director )

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Reviewed 12 June 2014 via mobile

Recently stayed at the hotel while on my hen weekend with 6 friends...on arrival staff were friendly but within 10 mins we'd been reprimanded by a very angry and intimidating security guard for talking too loud!!!!!!!!! I understand the hotel's policy of being quiet after midnight but complete silence is too much to ask and two people simply talking in their room at 8.30pm being phoned and visited from reception for 'making too much noise' is a tad extreme. It made for a very uncomfortable stay, felt too scared to do anything, was like being back at school! I think such strict rules for a resort like Magaluf is a bit strange. Definitely wouldn't return to the hotel in a hurry....

  • Stayed: June 2014
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2  Thank JoBrownx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 15 June 2014

Dear Jobrownx,

I thank you for your reamarks about the hotel, your coments and suggestions hepl us improve,

I agree with you that is very strict to call the attention at 20.30 about making noise at that time, these rules are between 24,00 hours and 08,00 am for our guests to be able to rest,

We hope that we will see you back again,

Best regards,

José Solaz ( Director)

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Reviewed 8 June 2014 via mobile

Spent four days on a hen party loved the hotel pleasantly surprised it is on a hill but only 3 euros for a taxi. The pool area gets busy but lots of private areas for sun bathing. The staff can't do enough for you restaurant great plenty of choice. It can be a bit loud at night depending on how drunk people are but all in all good value for money And lovely views I would recommend.

  • Stayed: June 2014
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1  Thank Juliahols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 12 June 2014

Dear Julia Hols,

I thank you for a number of useful comments about the hotel, we are very glad that you have enjoyed your stay in the Florida hotel,

Looking forward to seeing you back,

Best regards

José Solaz (Director)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

We where a party of 15 men staying for my sons stag night with age ranges from 23 to 60
I was quite impressed with this Hotel it was clean food was good and upgrade to AI was reasonable
The Hotel is about 10 mins walk from the strip in Magaluf so its far enough away from the very lively night life. Also about same walking distance is Palma Nova which is a nice resort.
There is security at the Hotel at night which done their job well as one of the nights at 4.30 a noisy party of scousers returned to their room and decided to have a party on balcony (not good) within 15 mins security was knocking on their door telling them to shut up.
I think the best idea for this hotel is to put all those under the age of thirty single groups on the bottom two floors and reserve the rest for the others
Good Hotel though well run and Director always visible

Room Tip: ask for a room overlooking bay floor 4 and upwards lovely view
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  • Stayed: June 2014, travelled with friends
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Thank bigmalandbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psolaz, Gerente at Universal Hotel Florida, responded to this reviewResponded 12 June 2014

Dear Bigmalanbev,

I am very grateful to read these words and pleased to know that your stay in Hotel Florida has been a experience, and I would like to thank your gesture.

We look forward to seeing you again.

Best regards,

José Solaz ( Director)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Universal Hotel Florida

Address: Calle Torrenova 33, 07181 Magaluf, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Magaluf
Price Range: £42 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Hotel Florida 3*
Number of rooms: 204
Official Description (provided by the hotel):
The hotel Florida combines a privileged location, on a promontory in the bay of Magalluf, with the daytime and nighttime attractions of this well-known resort. A beautifully located sun terrace with pool and a fantastic view beckons you to relax, whilst a short walk separates the hotel from lively beaches and discos, bars, night clubs and restaurants offering fun into the early hours. ... more   less 
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Also Known As:
Florida Hotel Magalluf
Hotel Florida Magaluf
Universal Hotel Florida Magaluf, Majorca

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