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Sol Katmandu Park & Resort
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Reviews (1,995)
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Reviewed 1 June 2014 via mobile

The hotel is coming on nicely there is still work to be done which is putting people off but don't rule it out, the rooms are clean and towels are fresh everyday,we stayed here for 10 nights and food was getting repetive but i think thats standard in most 3 star now, the staff and animation team work really hard to make your stay good, perfect location for everything magaluf

  • Stayed: May 2014
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1  Thank Eve1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded 11 June 2014

Dear Eve,
First of all, I would like to thank you for taking your time to write about us and for pointing out the cleanness of the hotel and the kindness of the staff.
About the food, we try to offer a great variety and there is a menu which rotates every week, and as you said it is standard in a 3 stars-hotel.
Thank you again for your good comment and we hope to see you again soon with us.

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Reviewed 27 May 2014

My name is gary doci,i had a fantastic time, with everyone especially christian duca and victor, the room was clean and also the food was delicious but the best time was themagic show and the terror show thanks to everyone.

  • Stayed: May 2014
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4  Thank Gerialdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded 10 June 2014

Dear Gary,
It is a pleasure for mi hearing that you have enjoyed your stay with us. I will transmit your comments to all our entertainment team. I would also like to thank you for your comments and I hope to see you again soon with us.

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Reviewed 26 May 2014

Just had a break at the Sol Katmandu Hotel in Magaluf, 19th May to 23rd May, and was very surprised. We stayed here in September last year and had a good time, since then they have worked on it and what a difference. The pool area has been decked and new sunbeds, the foyer has been re-worked completely making it light and airy and have now got an active entertainment team (who do their best with the few guests available). The hotel is still very clean and the food excellent as always, the check-in is quicker and easier than it was and there was minimal noise from the younger guests, thank goodness.
The down side is they are still doing MAJOR building works (a water park, rollercoaster and new attractions in the park), still refurbishing/upgrading rooms rooms and the consequence is that nice, decent people are financially penalised for making this hotel, the "best" and most expensive in Calvia, or pushed away to find cheaper, less attractive hotels!! Majorca is short of tourists so far this year, so Sol Hotels, YOU need to the prices to be competitive. Decent people are also being penalised on cost to keep out the groups of party girls and boys, this too is wrong.
We did have an issue with the toilet which took them 14 hours to sort out so they let us use an adjacent room not the best service and no apology except from the night porter. Overall a great time in a really good hotel, thank you.

  • Stayed: May 2014, travelled as a couple
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4  Thank Grumpy615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded 10 June 2014

Dear guest,
First of all I would like to thank you for your comments about us. I would also like to thank you for all your appreciations about the improvements in all the areas of the hotel, the cleanness and the food.
On the one hand, I would like to inform you that the difference in the prices regarding the previous years is because we are improving all our facilities and services. On the other hand, this is because all our guests have free and unlimited entrance to Katmandu Park for our guests, which has a value of approximately 200€ for a family per day.
Anyway, we appreciate all your comments and we take note of them, because they help us to improve all our services.
Hoping to see you again soon…

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Reviewed 25 May 2014

just got back 24 may, this hotel has got good staff so don't take it out them ,very clean ,good food for a 3 star, room service top notch, how ever the so called park is not ready and won't be for at least 2 more weeks ,so a bit of a lie here , some of it is ready so you will have to make do. furthermore there is a parrot called lucy which incarcerated in cage which far too small so any of you. you tubers please help her out and shame them into getting her a better life.

  • Stayed: May 2014, travelled with family
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5  Thank alfonshaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded 10 June 2014

Dear alfonshaar,
Thank you very much for pointing out our cleanness and good food. Our team strives daily to offer our guests the best service. And don’t worry about Lucy, she has her own keepers who take her out every day and give her walks around the park so everyone can have a picture with her.
Furthermore, I would like to point out that Sol Kathmandu Park & Resort is a very innovative project in Mallorca. The hotel incorporates a theme park, which has an official inauguration the 16th of June, for children and adults with three new attractions. A Soft Play area of 600 square meters for children between one and a half to 12 years, all based in the underwater world. A wonderful attraction for climbing, with different heights and levels. And an exciting Splash Park for all ages, something totally new on the island.
It would be a pleasure to see you again at the Sol Katmandú Park & Resort.
Hoping to see you soon again with us…

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Reviewed 14 May 2014

Just had a great weeks holiday. This family hotel is currently under refurbishment. The food was excellent and the rooms comfortable and clean. Just a shame that at night it could get very noisy with groups of lads that were staying in the hotel.

You can do as much or as little as you like. For children like mine who are not able to stay still the hotel and park facilities were outstanding. As was the entertainment team. The kids were entertained day and night and both had a great time. I can't thank them enough. The professional shows at night were superb.

Looking forward to going back next year to see the changes.

  • Stayed: May 2014, travelled with family
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4  Thank jayne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this reviewResponded 10 June 2014

Dear Jayne,

It is a pleasure to know that you enjoyed your stay fully with us. And as we say: happy child, happy parents. Of course you are welcome to return next year, and so you can enjoy the new attractions that we have prepared: Katlantis Splash Park and Adventure Soft Play.
Katlantis Splash Park: get soaked in an imaginative undersea adventure filled with Steampunk creatures and fanciful water play that is buckets of non-stop family fun.
Katlantis Soft Play Adventure: Kids rule their own hidden kingdom far under the sea where they can run, climb, scream and slide inside a multi-level soft play area that defies imagination.

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