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“great family holiday” 5 of 5 bubbles
Review of Sol Katmandu Park & Resort

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Sol Katmandu Park & Resort
Ranked #8 of 27 Hotels in Magaluf
Certificate of Excellence
Seaham, United Kingdom
Level Contributor
3 reviews
“great family holiday”
5 of 5 bubbles Reviewed 5 August 2014

i have just come back from a week with my mother and grandson we had a fab time the food was very nice there was something for everyone the staff was really friendly and help full the water park and soft play were great fun for all and the kids club was great the entertanment on a night was for all the family thank you for a great stay

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gillian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 13 August 2014
Dear Gillian,

First of all, I would like to thank you for taking part of your time to send us your comments about the hotel and your experience here. I am glad to hear that you and your family had a fabulous stay at the Sol Katmandú Park and Resort.

I would also like to thank you for pointing out the kindness of the staff, our Katlantis Splash Park and Soft Play Adventure, and the entertainment. I will transmit to all the team all your good comments.

We hope to see you soon again with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,522 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (253)
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English first
West Yorkshire, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

Arrived early and we were given a choice of rooms - check in simple and straightforward.Room on 6th floor was clean and had adequate room and a balcony plus TV with some English channels (only CBeebies for children)!
Food was tasty - a large selection of dishes. Really close to beach - lovely and 3 pools to use! Missed out on sunbeds but mainly because people claimed them early in a morning but didn't use them all day until late afternoon!
I travelled with my 8 year old son and we had a thoroughly enjoyable time. My son made friends in the kids club which was excellently run and we also used the park to go on 'Desperadoes' and 'los banitos' , and in the house! Some of the activities were not suitable for under 12s.
We had an excellent time! No problems!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
2 Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 13 August 2014
Dear Emma,

Thank you very much for taking part of your time to write a review about us and send your good comments. I would also like to thank you for pointing out our rooms, our cleanness and our variety of food.

I am glad that you had a nice experience at the Sol Katmandú Park and Resort and we hope to see you again soon with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 August 2014

I had read some reviews and was very wary about gangs of young people making noise. I emailed in advance to request a quieter room which we got. I have no complaints at all. The food was fabulous lots to choose from and different dishes every night, staff were polite very busy and generally a queue at the pool bar but no big deal.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Jjhill2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 13 August 2014
Dear jjhill,

Thank you very much for spending part of your time to write a review about us. I would also like to thank you for mentioning our food and the politeness of the staff. All our staff strives daily to offer our guests the best service and we try to make them have a wonderful experience at the Sol Katmandú Park and Resort.

We hope to see you again soon with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 August 2014

Hotel in general has good facilities such as pool and access to waterpark. Family room small and on 10th floor with no balcony. Not able to let air in. Dangerous for children. Bar staff at pool not very friendly and not enough constant queueing for drinks. Sunbeds around pool unavailable due to guests reserving with towels from 6am! Food was ok.
Staff worked hard in the restaurant.
Noise from BCM and bars surrounding was unbelievable shouting and screaming until 6.45am every morning.
The waterpark was fantastic and the kids loved it. The soft play area was also brilliant for the kids. Katmandu park in general was great.

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Melcon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 28 September 2014
Dear Melcon1,
First of all, I would like to thank you for spending part of your time to write a review about us.
I'm glad your kids had fun in kathmandu park, as it is great for kids with lots of attractions on offer: the upside down house , cinema 4D, laser tag, miniature golf, house of terror, the itty-park and waterpark.
Regarding the rooms I would like to inform you that we also have spacious comunicated rooms for families up to 6 people.
We will consider your other comments to improve our services and facilities.
It would be a pleasure to welcome you and your family again with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 August 2014

we have just got back from a week here. What an excellent hotel the staff were friendly the entertainments team were amazing everything was above and beyond our expectations. our kids loved the kids club the resort attractions the entertainment was great for all of us

Room Tip: rooms are all good even though the hotel is near to bcm its quiet
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 13 August 2014
Dear lain,

First of all I would like to thank you for spending part of your time to write a review about us and for sending us your good comments. I would also like to thank you for metioning our kids club and the Katmandú Park. I will transmit all your good feedbacks to all the staff.

It would be a pleasure to welcome you again at the Sol Katmandú Park and Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

Well we just got back from a brill week 20th to 27th July. Arrived at katmandu park quick check in rooms was big enough for a wk. very clean but basic food was great something for everybody we stayed all inclusive with pass plus bands would highly recommend these. Lots for kids to do up until 1am loved this hotel could not fault it. The only thing we couldn't understand was they did 5nights out of 7 nighttime entertainment in side it was far too hot to sit inside. If you do end up getting the pass plus bands it's a great idea to upgrade to gold then you get to go on the golf course and k3 climbing as much as you want as these too are not included in the pass plus bands. We only found this out when we got there. Bcm is right over the road we went out for a drink at 11.30 with our children and the streets were very lively lot of people nearly fighting so we didn't leave the complex after 10pm would defo stop hear again in fact where looking for next year already hope this helps some people.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Caroline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 16 August 2014
Dear Caroline,

First of all I would like to thank you for spending part of your time to write a review about us and for sending us your comments about your stay. We apreciate and we take theminto considerations, as they help us to improve the service we offer our guests. I would also like to thank you for highlighting our cleanness, our rooms, and our Katmandú Park.


It would be a pleasure to welcome you again at the Sol Katmandí Parl and Resort next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tillicoultry, United Kingdom
1 review
4 of 5 bubbles Reviewed 3 August 2014 via mobile

Just back from here on 3/8/14 gutted only stayed for one week! Where do I start mmmmmmmmmmm. Start with bad points.

Right:

1: bar staff aren't quick at serving drinks they need to work faster.

2: very difficult between 10am and 3pm to get a Sun bed as so many people put towels down early bells.

3: not enough parasols to go round.

Good points

1: hotel is immaculate, cleaners do an amazing job.

2: great choice of food breakfast, lunch and dinner. Most of what tasted good, good variety for all inclusive.

3: entertainment team try very hard, terror show was fantastic. Zombies creeping up on you at dinner times and during day at park. What a laugh. 6 year old lad loved it.

4: close to beach and all pubs/clubs

5: all inclusive includes unlimited access to the upside down house, 4d cinemas, splash park and soft play area. For a small fee you can upgrade to use all facilities including crazy golf course which we did for last two days as weather wasn't brilliant for relaxing by the pool.

6: security were spotted on.

7: reception staff very helpful.

Overall on the contrary to reviews I read before I went this hotel is definitely a great family hotel. During the British holiday season this is a great place to take the family. There was five if us. Myself, my partner, two 19 year olds and a 6 year old and all enjoyed this holiday and I will definitely go back at one point.

Pros defo out do the cons here.

Stayed August 2014, travelled with friends
Helpful?
Thank MNeish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia_TB, Director General at Sol Katmandu Park & Resort, responded to this review, 28 September 2014
Dear MNeish,
I want to thank your time to leave your feedback about your stay with us.
Thanks for highlighting our cleaning service, buffet and entertainment. We have very many positive comments like yours and that means we are doing well.
And of course we will work on the other points you have mentioned since our goal is always to improve our services.
We hope to see you soon with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Katmandu Park & Resort

Property: Sol Katmandu Park & Resort
Address: Calle Galeon, s/n | Calvia Beach, 07181 Magaluf, Calvia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Magaluf
#5 Luxury Hotel in Magaluf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sol Katmandu Park & Resort 4*
Number of rooms: 404
Official Description (provided by the hotel):
Sol by Meliá presents the first “fun-inclusive” hotel in Majorca, perfect for families and friends, with both accommodation and entertainment all right in the middle of theme park fun and just 250 m from the maginficent sandy beach. Included with stay is free entry to the fun and thrills of Katmandu Park. Among other services and facilities, the hotel provides free Wi-Fi throughout, 3 outdoor pools with sun beds. Buffet Restaurant (All Inclusive option). The rooms are comfortable and are fully equipped. The hotel offers full programme of funny and creative activities for kids in the mini club Kamp Katakidu (8 months-12 years) during the day and a varied entertainment programme in the evening with live music, shows and much fun for all ages. Come and dicover the history of Katmandú Park! ... more   less 
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Also Known As:
Sol Magalluf Park Hotel Magalluf
Sol Melia Magalluf
Sol Hotel Magalluf
Magalluf Park Sol
Sol Magaluf Park
Sol Katmandu Park & Resort Magaluf, Majorca

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