I stayed in this hotel from 27th June - 4th July 2012 with my partner and two friends, all aged 18-21. We paid £450 each for an all inclusive package holiday which I think was a fair price for this hotel. The hotel décor is slightly dated and things like the paint jobs could be better but they're not decorating your house, you only have to look at it for a week or so. The hotel is extremely clean, our room was cleaned every day with fresh towels as often as you require them and sheets changed a few times. The maid was extremely helpful. The bulb went in the light in the bathroom one day when we were there. The maid noticed it wasn't working and rang down to reception immediately and someone was up within two hours to change it. We did not have to do anything to rectify the situation.
The selection of drinks at the bar was fantastic and the service amazing. All bar staff were happy and polite and the longest I waited to be served all week was less than five minutes. The food was what you'd expect to receive from most Spanish hotels. There was a wide variety of food every night. Even though not everything is to everyone's tastes there was always salad and chips as a back up. One review stated the food was horrible because it was "all Spanish". It is not "all Spanish" and I don't understand what other food you'd expect from Spain. If you want to eat pasties all week go to Cornwall.
The hotel is a five minute walk from BCM and BCM square, with several pubs in between. The strip is about a ten minute walk away. If you don't fancy the short walk after a night out a taxi is 3 euros. The hotel is an ideal location because even though it's only a five minute walk into the pubs and clubs, when you want to chill out it's far enough out of it that's it's quite peaceful.
The only issue I did have was we paid a 20 euro deposit for the hotel safe which you'd expect however, when we booked out we were only given 5 euros back. When we questioned this we were told you paid the 15 euros and only had 5 back as a deposit which we were not informed of. The woman in reception wasn't extremely helpful with this either. This is the only issue I had with the hotel overall though.
The air conditioning was fantastic as well.
- Official Description (provided by the hotel):
- IN GENERAL: The 3* hotel, HSM Don Juan, now offers high quality facilities and service after its refurbishment in 2008. The highlight of the hotel is its ideal location in the lively city of Magalluf. During your stay with us you can enjoy all the attractions that the resort to offer, or you can relax and spend your days by the hotel's swimming pool. The hotel is open from February to November. LOCATION: HSM Don Juan is situated in Magalluf, one of the most popular and well known resorts in Mallorca. The beautiful sandy beach boasts a blue flag, thanks to its high quality year after year. The hotel is only 400 m away from the beach and it offers the possibility to practice water sports. Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive cities on the island. Attractions such as: water park "Western Park", karting or famous "Pirates" show, just steps away from the hotel, complement the wide variety of fun the city has to offer! There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa, therefore the hotel is an ideal place to stay for those who love golf! In the area there are many possibilities to practice other sports, even on professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, the airport 22 km. There is a public bus service to the capital; the bus stop is only 100 m away from the hotel entrance. ROOMS: The hotel offers newly refurbished double and single rooms that present a modern and up-to-date look. All of the rooms include a bathroom, heating and air conditioning, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, satellite TV and a balcony! There are some rooms that can allocate families with 2 children (on request). GASTRONOMY: The hotel offers half board or full board food and beverage packages. The extensive buffet offers a big selection of hot and cold dishes, as well as a wide variety of fruit and desserts. The restaurant offers some dishes prepared instantly in show cooking, as well. All food is served in thematic buffet style. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: The hotel offers a spacious terrace with a swimming pool for adults with a separate space for children. The pool is surrounded by sunbeds and sunshades. Bar service at the pool is available. Inside of the facilities at HSM Don Juan there are cozy common areas, a game room, as well as an indoor bar! CHILDREN: At HSM Don Juan there is a mini club for children during the summer months and swimming area for children. Baby cots and high chairs are also available in the restaurant at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and Mastercard credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra charge), table tennis, French bowls in the complex. Possibility to practice sports in the area. ... more less
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- Also Known As:
- Hotel Don Juan
- Don Juan Magalluf
- HSM Don Juan Magaluf, Majorca