Holiday for 3 males aged 21. Arrived at the hotel reception were rude, the rooms weren't to bad just a little small if anything, maids wouldn't take no for an answer as cleaning was concerned in the mornings but only made the beds and gave fresh towels, didn't change bed sheets or covers once the whole week we were there. We got a 4* for the one reason thinking the food would be OK, it was terrible the selection was very small and was horrible, we went all inclusive and had to eat out, i was 12stone the day we left and 11 stone 3 the day we got back not fit for a dog, i have stayed at many 3* hotels in the past all done much better food than this. Bar staff were rude would tell you to be shush at like 9pm if you were laughing at the bar and would ignore you stood waiting for a drink if any Spanish guests were waiting. pool side bar snack were average.
We also got robbed while staying here of money and cigarettes the hotel manager told us he didn't care about us our stuff only his hotel and if we didn't pay the damages we would be arrested and spend the rest of our holiday on the beach. There are 800 rooms and only 50ish sunbeds by the pool so impossible to get a bed unless u leave a towel on over night, the pool is much smaller than what it looks on the website. WiFi costs 20 euro each. one of my friends also lost his all-inclusive wrist band and had to pay 20 euro for another one other wise they would give him one.
Entertainment was OK. if u were playing bingo you would be given a tooth pick to put a hole through the numbers instead of a pen.
overall the hotel is an absolute joke of a 4* the food is 1* at best wouldn't advise anybody to stay here worst hotel abroad i have ever stayed in. the HSM part is a number of hotels owned by the same guy so would avoid them at all costs.
hope this has been some help to you and you have decided staying in this grotto now.
- Official Description (provided by the hotel):
- IN GENERAL: The 4* hotel HSM Atlantic Park opened in 2007, after thorough refurbishment. The hotel stands out mostly for its location, very close to the beach and leisure centre of Magalluf. But, at the same time in a quiet place without the noise and hustle of the resort's famous nightlife. HSM Atlantic Park offers high standard facilities and service. The hotel is open from May to October. LOCATION: The hotel HSM Atlantic Park is located in Magalluf, one of the most popular and well known resorts of Majorca. The beautiful sandy beach boasts of blue flag thanks to its high quality year after year. The beach is only 400 m away, and offers the possibility to practice water sports! Nearby there are countless bars, restaurants and shops, which turn Magalluf into one of the most vibrant and attractive resorts on the island. Attractions such as: water park "Western Park," karting or the famous "Pirates" show. All of these entertainment possibilities are just steps away from the hotel, and complement the wide resort's offer. There are also various golf courses close by: Golf Poniente (2 km away), Real Golf Bendinat or Golf Santa Ponsa. Therefore, the hotel is an ideal place to stay for golf lovers! In the area there are many possibilities to practice other sports, even on a professional level: Magalluf offers the following facilities: athletics tracks (certified, class A), grass football field, rugby field, tennis and paddle tennis courts, etc. Palma de Mallorca is situated 15 km away, and the airport is 22 km from Magalluf. There is a public bus service to the capital, the bus stop is just next to the hotel. ROOMS: The hotel offers spacious double and single rooms that present elegant and modern decoration and colours. All of the rooms include a bathroom, hairdryer, air conditioning, mini fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), parquet floor, LCD satellite TV and a balcony. There are also 5 rooms adapted for disabled persons. The hotel offers also Junior Suites, with extra space, a sofa bed and a Jacuzzi in the bathroom. GASTRONOMY: The hotel offers half board, full board or all inclusive food and beverage packages. The spacious and modern restaurant offers a thematic buffet style selection of cold and hot dishes, a wide variety of fruit and homemade desserts. The restaurant also offers dishes prepared instantly in show cooking. Drinks in half board and full board are not included in the price (lunch and dinner). All inclusive offers, besides 3 main meals, include snacks between meals, beverages (cold drinks, hot drinks, alcohol) and ice cream throughout the entire day. All guests are asked to wear suitable clothes for dinner. FACILITIES: There is a spacious and beautiful terrace with an original-shaped swimming pool for adults, and a separate pool for children. The swimming pools are surrounded by sunbeds and sunshades. Bar service is available at the pool. Indoors there is a bar, a game room and cozy common areas without architectural barriers for disabled persons. A totally equipped conference room is also available. CHILDREN: For children the hotel offers a separate swimming pool and playground, where they can play attended by the hotel entertainers. Mini club. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. Pool towels for rent (with a deposit). WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. Massage service (extra charge). We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Sports course, French bowls, billiards (extra charge), table tennis in the complex. The hotel is specialized and certified in golf: it offers the general information about golf courses in Majorca, as well as discounts in "green fees" in the most important golf courses, etc. Possibility to practice sports in the area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Jet2Holidays , Expedia, TravelUp, Odigeo, Onthebeach, Hotels.com, Agoda, Priceline and Ebookers so you can book your HSM Atlantic Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Hsm Atlantic Park
- HSM Atlantic Park Magaluf, Majorca