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“fabulous hotel”

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Hotel Son Caliu Spa Oasis
Ranked #9 of 39 Hotels in Palmanova
Certificate of Excellence
Reviewed 24 June 2013

i have just returned from a long weekend in this beautiful hotel. most of my comments are good but there a few not so good. firstly the hotel is spotless, the beds were very comfy indeed, so a good night sleep was had by us all. my sister and i had planned a surprise birthday and the staff were very helpful to keep it a secret. as we were celebrating we may have been a bit noisy, and one of the other guests complained, a german lady, but it was only 3 o clock in the afternoon, so we thought that a tad unreasonable. the hotel is quiet and in a very quiet spot, so i don't think they like any noise at all, well when we 4 ladies get together we have a giggle, but this was frowned upon. the pool and private beach are stunning as are the grounds and gardens. the food is delicious and the champagne and orange at breakfast was very nice indeed. the mini bar is well stocked up but the prices are silly, a small bottle of fanta orange was around 3 euros. there is a flight of steps at the back of the hotel next to the reception but we didn't know so we walked all the way round. as we were celebrating a birthday we asked for an ice bucket and ice but were charged 5 euros, which we felt unreasonable as we had heard on this site that one man celebrating his birthday got a cake and champagne from management. overall i would recommend this hotel to any guests wanting complete relaxation and peace and quiet.

Room Tip: the room we had didnt have a very good view, i think you may have to book a superior room for a sea...
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  • Stayed: June 2013, travelled with friends
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3  Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 26 June 2013

Dear Jean M,

Thank you for staying at Son Caliu Hotel Spa Oasis and for taking the time in writing about your experience on TripAdvisor.

I am happy to know you enjoyed your stay with us and thank you for your words regarding our service standards and food quality.

Once again, thank you for your comments and please note we take all our guests' feedback into consideration for future improvements.

We will be delighted to welcoming you back in the future.

Best regards,
Juan Font
E-commerce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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403 - 409 of 916 reviews

Reviewed 24 June 2013

The Son Caliu was recommended to us but have to say, it surpassed expectation. The hotel staff were genuinely friendly and helpful. The quality of the accommodation and the Spa facilities was excellent and so was the food. Cannot fault it! It was a perfect three night stay for myself and my best friend - we will be back next year! :-)

  • Stayed: June 2013, travelled with friends
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1  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 25 June 2013

Dear Lisa R,

It was a truly pleasure to have both of you in our Son Caliu Hotel Spa Oasis.

I am delighted that you enjoyed your stay as well as the spa facilities.

We will be most happy to welcoming you back at Son Caliu Hotel Spa Oasis.

Kindest regards,
Juan Font
E-commerce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2013 via mobile

I first stayed during May 2012 and this was my second visit. The gentleman on the desk remembered me and seemed pleased to see me. This hotel is spotlessly clean and the staff are always willing to help. The only slight downside is that you can hear the noise in the other rooms and if there are children running around this can be a problem.
But hey they are on their holidays so are bound to be a bit excited.
The kind lady on reception also arranged for me to have breakfast early due to my having to catch an early flight.
The sun loungers are usually reserved by 8am so get up early and grab a good spot.
I look forward to my next return.

  • Stayed: June 2013
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2  Thank Junglelad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 25 June 2013

Dear Junglelad,

Thank you very much for taking the time writing your experience in our Son Caliu Hotel Spa Oasis, which I have shared with all the staff.

About the noise that you have heard in the rooms I would like to clarify that we are renovating some floors every year when the hotel is closed, and I can assure you that will be no problem in the future. In any case, we have already two floors updated then please don't hesitate to contact directly with us for your next visit and ask for a renovated room.

We very much all look forward to welcoming you back in the near future.

Best regards,
Juan Font
E-commerce

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Reviewed 22 June 2013

We stayed at Son Caliu from 10th-20th June 2013 and can honestly say it is one of the nicest hotels we have been to.

Upon arrival we asked to switch to a room in the newer section and we were told this could be arranged for the following day and we had expected to pay but was completely free. The previous room was nice but we wanted to have a view of the sea and the newer room had updated furniture and bathroom etc.

When we arrived there was a knock at the door giving us fruit and wine which was a pleasant suprise. Also my birthday was during our stay and after our evening out we returned to our room to find a card and a bottle of champagne and a card which was very unexpected and very kind.

All staff were extremely professional and friendly especially the brunette lady with glasses on reception.

Breakfast was amazing and my fiancé loved having fried eggs and bacon daily, I enjoyed pancakes and croissants. Plenty of choice.

We did have one evening meal which was good value as we hadnt realised at the time but you could go up for starters which were like main meals as many times as you like.
It may be handy if the waiters explained about the evening meal scenario when we arrived in the restaurant as we didnt know if you were meant to wait for service or serve yourself so we sat back to watch other guests.

The pool area and grounds are lovely and very well maintained and we would end each evening there with delicious mojitos made by the lovely waiters. The entertainment was a nice suprise some groups better than others. The Spanish duo were worth a watch.

There are steps leading to the back exit of the hotel and is a 5 minute walk to a beautiful beach and plenty of restaurants, we had some amazing meals. There is a good bar at the top of the first beach which has live music nightly, which start at 11pm, they had a Michael buble act and a great cover band called hooched we really enjoyed every Tuesday. It is upstairs next to the Chinese restaurant.

Walk to magaluf is 40 minutes all a flat easy walk. We found as we approached magaluf restaurants and drinks were half price so managed to save money on a few meals.
F&C BBQ grill on Palma Novas last beach was good value and delicious.

We would definately return to Son Caliu, we had got engaged the week before we arrived so we shall definately return once we are married as beaches beautiful and hotel tranquil and away from craziness.

There is a bus stop outside the supermarket and its 2.50 euro to Palma which is a lovely lovely city to visit and its 1.50 euro the opposite way to Magaluf.

Thanks Son Caliu for our lovely stay!

Kind regards
Tom and Claire room 222
Xxxx

  • Stayed: June 2013
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Thank ClaireyMary84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 28 June 2013

Dear Claire,

Many thanks for your lovely and detailed review about Son Caliu Hotel Spa Oasis.
We really appreciate your kind comments about our hotel and staff.
It is a pleasure for us to know that we are doing our job well.
Once again thank you for your comments and we hope to see you soon again.

Best regards,

Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2013

This is our second year to the Son Caliu Spa Oasis and this year has been every bit as good as the last. Excellent service all around. Beds made daily, towels changed daily, restaurant and choice of breakfast (including bucks fiz) each morning was amazing. Stayed with evening meals this year and again, the service and choice was brilliant. Well worth the visit and we will undoubtably be back. Now, time to pack for the trip home. Enjoy

  • Stayed: June 2013
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Thank kingfellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 25 June 2013

Dear Kingfellow,

Many thanks for your lovely words about us.
We are delighted to read this kind of reviews because that means we are achieving to do a good job.
Once again thank you for choosing Son Caliu Hotel Spa Oasis and we hope to see you soon again.

Kindest regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2013

I just read the previous review and completely agree with everything Hannahloveslyla had to say - particularly about the bacon!!

The hotel is perfectly located to walk into Palma Nova for dinner in the evening and even more perfectly located with the use of its own little beach right outside the gates by the pool. You can choose to sit on the beach sunbeds or by the pool or even in the gardens. Getting sunbeds didn't appear to be too much of a challenge and on occasion when we did spot people looking, the nice guys at the beach hut came over and assisted and always seemed to be able to find one or two for you and put them in the spot you wanted to be in. The clientele of this hotel appeared to be German/Russian/Eastern Europeans with the Brits being in the minority (at least when we were there) - not a bad thing as it does stop the 6am sunbed run

We had a regular unrenovated room and it was perfectly adequate for our stay (though the shower was a little disappointing having a very small head and being hard to regulate between hot and cold) - we did take a look at a superior renovated room up on the 5th floor which was nice but given that you literally only sleep and wash in there am not sure the huge hike in price was really worth it - maybe to get a better shower?? Also the beds were pretty hard in our room and not sure that the renovated rooms had better beds?

Was very impressed with the staff of the hotel who genuinely tried to assist wherever they were asked to - we flew back late on Monday evening and actually got a lovely late checkout with no trouble at all and didn't have to pay out a penny - that in itself was worth its weight in gold. Well done, other hotels take note!

We will return again for another little 5 day/4 night break, hopefully at the end of September and this time we know what a gem we are coming to.

Room Tip: We had 157 on first floor above the spa - sun in morning - was a lovely room
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  • Stayed: June 2013, travelled as a couple
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1  Thank Jill O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 25 June 2013

Dear jillosh,

Many thanks for spending some time to give us such a detailed review of your stay at Son Caliu Hotel Spa Oasis.
We are very glad to hear that you enjoyed so much and that we met your expectations.
At Son Caliu Hotel Spa Oasis we receive customers from all over the world with mixed nationalities.
I would like to apoligize if you had some problems shower, I have spoke with our technical service to fix it.
I am sorry that you found the room beds a bit hard, in any case for next time don't hesitate to contact the reception staff and I am sure that they will be delighted to give you a solution.
Once again thank you for kind words about us.
We hope to welcome you soon again.

Kindest regards,
Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

When we first arrived at the hotel we were really impressed with the cleanliness and presentation - although we didn't have a new room we weren't disappointed with it after reading the negative reviews! they were perfectly fine.

The breakfast is adequate and the bacon is better than any other Spanish hotel iv stayed in previously, although bacon and eggs are the only things you can get if you fancy a full English. If we could have changed anything about our trip it would be choosing half board option, we found the setup quite bizarre, the starter was help yourself, but it was salad and meat with gravy, salmon filets - it was confusing whether this was just a starter! And when we chose the mains the portions are very small. Puddings are then help yourself.

The hotel it beautiful itself - perfect location and lovely beach! As long your happy with the hotel guests being 3/4 Germans!

  • Stayed: June 2013
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1  Thank hannahloveslyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SonCaliu, E-commerce at Hotel Son Caliu Spa Oasis, responded to this reviewResponded 18 June 2013

Dear hannahloveslyla,

First of all I want to thank you for publishing your opinion about our Son Caliu Hotel Spa Oasis.
I am delighted to hear you enjoyed our breakfast and location.
I am sorry to know that you found the portions a bit small at the restaurant, I would like to tell you we have taken good note of your opinion in order to be able to improve.
Once again many thanks for choosing Son Caliu Hotel Spa Oasis to spend your holidays and we hope to have the opportunity to welcome you again.

With kindest regards,

Juan Font
E-commerce

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Son Caliu Spa Oasis

Address: Avenida Caliu 8 | Son Caliu, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Palmanova
#6 On the Beach Hotel in Palmanova
#10 Family Hotel in Palmanova
Price Range: £92 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Son Caliu Spa Oasis 1*
Number of rooms: 223
Official Description (provided by the hotel):
The Hotel Son Caliu Spa Oasis, located between Puerto Portals and Palmanova, was inaugurated in 1964 and is one of the most emblematic hotels of the Son Caliu area; just 12 km from the city centre of Palma de Mallorca and 25 km from the airport. Our main virtue is the facilities, commodities and friendly service we all strive to offer our guests to ensure that they enjoy a pleasant, relaxed stay. ... more   less 
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Also Known As:
Son Caliu Hotel Oasis
Son Caliu Palma Nova
Hotel Son Caliu Spa Oasis Palmanova, Majorca

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