This is the Ibersol Son Caliu Mar hotel Palma Nova not to be confused with the Son Caliu Hotel Palma Nova - I was rushed into booking this by teletext holidays - why would you have hotels next to each other with almost the same name?
The best advice I can give is that this is a great hotel if you are French - they made them feel very special from the moment they arrived to waving them off on the coach. BUT you will not get the same treatment if you are not in their red band club - simple fact - and that is why I would not return here. I guess people would say not to go abroad if you do not expect to bump into the odd foreigner, but I am only advising that most Brits would probably have a better time elsewhere. The purpose of this review is not to slate the hotel or the French, just to warn Brits that the hotel will be dominated by France, and all entertainment and songs./ shows / games will be very difficult for you to understand.
I didnt catch the name of the girl on reception, but she was great, really helpful - but there were too few of the good people around to get good information from.
Food was average / not quite enough sunbeds / all drink finished at 11:30 - earlier if they could get away with packing up earlier -- and then we couldnt even buy drink anywhere in the hotel at about 12:30am.
bar staff were friendly apart from once when somebody blatantly pushed in and he served them first , even when I argued the point - he just said be "happy, your on holiday"
you definately can get feeling that without the red band, you are not so welcome to join in, but possibly its only normal that as the animation team's English is so limited, they try to have fun with people they can converse with easily
Me and my two teenage sons joined in with all the sports we could, and by the end of the holiday the animation team actually stopped brushing past us, and started to invite us in.
We asked for a sea view, and ended up with a view of the air conditioning unit at the back of the hotel and dogs barking - tip there is no sea view (that was the other hotel).
It's a ten min walk to a lovely beach, 20 mins - centre of Palma Nova and another 20 to Torre Nova and Magalluf - or taxi only 6 euros - very good
Pool towels were given out for 10 euros deposit each - but you had to keep the same one all week. Hotel room towels were pretty gruby and thin - poor quality - not 4* surely
Finally - having for the first holiday in years not actually made any friends to wave us off, we slipped quietly out of the hotel - so quietly that the receptionist (guy) didnt even realise that I had said goodbye and the four of us were waiting at the pick up point that the hotel had told us for the shuttle pick up for 40 mins. THe shuttle bus did not come and so I went back to the hotel, the receptionist said that the shuttle driver had come to reception (not the pick up point that the hotel told us to wait at) - but reception were unaware we were out there waiting in front of their hotel - and that we had been back and forward into their day room asking for the key for the past 2 hours - just think he would have taken a bit more notice if we had the magic red band - so I had to pay out another 40 euros to get to the airport - and he would not take any responsibiity for telling us to wait in the wrong place - aur revoir
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- Also Known As:
- Hotel Ibersol Son Caliu Mar Palmanova, Majorca