I am writing this for my the sun lounger I have physically had to fight to get by the pool.
Booked a last minute weekend break as I needed to get a bit of work done and wanted some head space.
I booked the room with the hotel directly. There is a box asking for any specific requirements, so I put I was travelling alone and needed to do some work, so would appreciate a quiet room ideally with a sea view.
I checked in and was given a broom cupboard next to the lift overlooking the main centre.
When I offered to pay for an upgrade, I was told the hotel was full. There are about 20 rooms with curtains closed that are clearly empty.
I left reception and checked in to my cupboard. There was a tv in the room, so thought I would flick it on as it was raining. The card next to the tv says you can get ITV 1, bbc 1 & itv. I flicked on to the channels and a fuzz appeared, so called reception. A man came up switched on the tv then turned it off again and said satellite doesn't work and that was it.
He left so I decided to go to sleep for a few hours, only to be woken up by the man in the room next to me snoring!
To add insult to injury at 4am this morning someone decided to knock on my door a few times. Needless to say travelling alone I chose not to answer.
The final straw however was this morning was when I went down to sunbath by the pool, only to find the 50 sunbeds were all taken. Bearing in mind the hotel holds over 240 people and I had been told it was full. This is hardly surprising.
I went to customer relations to ask if there were anymore beds only to be told that there wasn't. When I asked what they suggested I should the the response was' you tell me. If you are that desperate go and sit on the beach and pay!'
Being head strong I took a cushion off the sofa and walked out with it. Needless to say he followed me and told me I couldn't do it.
I ended up taking a chair off a poor German lady who had reserved it for her husband.
Had I been staying longer than 3 days I would have checked out and gone somewhere else.
The hotel in general is very dated, don't be fooled by the modern chairs in the lobby. That is as far as the refurbishment goes.
Would I rate this as a 4* no, maybe Joyce Templeton Savage would. If you are coming to Majorca for a hen or stag weekend or some partying and just want somewhere to sleep. The hotel is in a great location and good value for money.
However, if you want a chill out hotel and good service, then I would steer clear, pay a few extra quid and go to Portals or Cala d'or.
- Official Description (provided by the hotel):
- The elegant Sol Beach House Mallorca enjoys a privileged location right on Palmanova beach. This adult only hotel (over 16 years) is ideal for relaxing and enjoying your partner's company, offering an exclusive atmosphere and magnificent sea views. Amongst its facilities is a magnificent pool and terraces with sea views. At the Sol Beach House Mallorca entertainment, relaxation and fun are guaranteed. This hotel will surprise you and exceed all your expectations. ... more less
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- Also Known As:
- Sol Cala Blanca Hotel Palma Nova
- Sol Cala Blanca Palma Nova
- Sol Melia Palma Nova
- Sol Beach House Mallorca Palmanova, Majorca