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Sol Beach House Mallorca
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Reviews (1,397)
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715
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All reviewssea viewpalma novalovely hotelindoor poolafternoon sunsingle roomboth breakfast and dinnerfourth floorbeach towelshalf boardper daynext yeargreat positionbuffet stylereception staffplenty of choiceevery evening
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830 - 835 of 1,397 reviews
Reviewed 12 May 2013

Upgraded Dinning Room, Front Desk, Hall, Bar and Outside Seating area makes this Hotel stand out from most others in Melia group. Adults Only very peaceful, excellent choice of food but as usual could be warmer however freshly cooked fish and meat choice each night are really good, staff all friendly and courteous. Probably suited to slightly older couples but with easy walking distance to beach, shops, bars and cafes within 50 mtrs you have plenty to keep you occupied.
This was our 7th visit to this Hotel and it was like walking into somewhere we had never been before, would recommend highly.

Room Tip: Sea view at rear of #hotel Street view at front ideal for people watching
  • Stayed: April 2013, travelled as a couple
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2  Thank CAMERON L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones con Clientes at Sol Beach House Mallorca, responded to this reviewResponded 17 June 2013

Dear Littlecam,
Thank you very much for your review. We are very glad to read that you enjoyed your holidays with us. Keep coming to our hotel, new refurbishments will be waiting for you next year.

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Reviewed 12 May 2013

My wife and I decided on a short break to Palma Nova and chose this Hotel after reading some reviews "What a Mistake"

On arrival we were met by a cheerful receptionist and asked if we wanted to upgrade to a seaview at an additional charge of 23 euros a day we declined this offer.

The cleanliness of the Hotel is first class and the rooms are of a good size however everything else falls far short of what to expect from a 4* Hotel.

There were no draws for storage of clothes in the rooms only 1 wardrobe with a couple of shelves for two people.

We tried to operate the air conditioning to cool the room and found only hot air emitting from the unit on reporting this to the Customer Service Manager we were informed that the air con was not scheduled to operate until the start of the summer season as the weather was not warm enough yet, to try to cool down we had to leave the balcony door partially open while we slept, we reported that the balcony light was not working and nothing was done to rectify the situation in fact the impression from this particular individual was a couldn't careless attitude.

Having regularly stayed in other 4* Hotels in Spain we were looking forward to some good quality food what a dissapointment we were in for, the quality and selection of food was pathetic to say the least.

To finally cap a rather poor performance from the hotel when leaving to catch our flight home we became stuck in the lift as we went to check out, fortunately we were really rather glad to leave this poor excuse for a 4* Hotel and had given ourselves plenty of time before our transport to the Airport arrived

Needless to say we will not be returning to this hotel

Room Tip: Rooms at the front of the Hotel get more Sun than the ones with a seaview after lunchtime
  • Stayed: May 2013, travelled as a couple
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3  Thank Sid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones con Clientes at Sol Beach House Mallorca, responded to this reviewResponded 17 June 2013

Dear Sid S,
Thank you very much to take the time and trouble to share your experience at the Sol Cala Blanca. We are very sorry to read that your holidays where not as expected. We have tried to explain that the air conditioning is put on “cool” when the temperature is stable and continuously above 23 – 25 ºC.
The light on the balcony are operated automatically and goes on depending on the sun light, and goes of at 1 a.m. approximately. The light of your balcony have had a major technical repair, and we have opted to wait that the room where empty to do the repair works, as we want not to disturb you in excess. It was our fault to not inform you about this point for which we want to give you our sincerest apologies.

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Reviewed 7 May 2013

Since my last review of this hotel, what a transformation. A lot of money has been spent here and it's well worth a visit. I personally wouldn't upgrade to a sea view because you get the sun on the road side in the afternoon

Stayed: April 2013, travelled as a couple
6  Thank Kerrie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 27 May 2013

Dear Kerrie G,
Thank’s for your lovely words, please, come back in the future, new upgrades will be waiting for you.

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Reviewed 6 May 2013

Was apprehensive after reading some of the reviews . On arrival we wre met by a very pleasant young staff member, no issues with check in again pleasant staff member advised that we were able to have evening meal despite it being nearly ten pm. Luggage was taken to room and the young man explained about the heating / aircon worked. The room was very comfortable ,clean, and spacious . moved a few items around in the mini bar and was able to place our own cold drinks . Regular change of towels bedding . Great choice for breakfast and evening meal ,no problem with replacing food ,and if you use the plates under the hot food your meal remains hot .Staff were only too happy to please regarding cooking food to your preference . Found in general staff very friendly and helpful .Hotel and Palma Nova well placed to visit other resorts . The highlight of one outing was to Soller and the Port , bus to Palma then easy access to bus to Soller pleasant trip through the tunnel, and tram in Port up to Soller and bus back to Palma .Great day out for under 20 euros . Traveled with Jet 2 .Holidays . Would not hesitate to return .

Room Tip: Rooms on street side gets sun in afternoon but some noise early morning .
  • Stayed: May 2013, travelled as a couple
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2  Thank anne c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 27 May 2013

Dear Anne c,
Many thanks for the great review, we will kept the good work and we really hope to welcome you again in the very near future

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Reviewed 3 May 2013

Let me start by saying this is a good hotel, and a bonus because it is now an "adults only" hotel ....... BUT ... The hotel went through a refurbishment and a modernisation programme 2 years ago, and believe me, it is not better. In a lot of ways it is worse.
Gone is the commissionair on the door, gone is the champagne(cava) at breakfast, gone are the pristine table cloths on the dining tables(now plastic mats), gone is the free sunbed towels(now €1 a day to change), gone are the coffee pots and jugs of hot milk at breakfast, gone is the entertainment room and gone are the lovely comfortable sofa's in the reception area.
Yes, I know all these things have been replaced with "modern" furniture and the place is now slightly less "formal" and a bit minimalist, and for that it has gone down a bit.
But, like I said before, it is still a very good hotel, and the location is fabulous. The staff are also very good too, and the manager is ALWAYS on hand to assist in any way he can.
I suppose it just goes to show how spoilt we used to be before the "modern" changes were made.
We paid €200 each for 6 nights half board, and it was a real bargain. One thing I did like about the refurbishment was the beds - They were huge and really comfy.
Would I return again - DEFINITELY, but with a heavy heart at the "modern" changes.

Room Tip: Go to Son Pardo trotting track in Palma. It's a great day out.
  • Stayed: April 2013, travelled with friends
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5  Thank chowdray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 27 May 2013

Dear Chowdray,
Thank you very much to share your opinion with us, as you told, we are upgrading all the areas at the hotel, and the “modern” furniture give to the hotel a new face to go into the 21st century. You will agree with us that there was already time to do “something” with the old furniture. Nevertheless, we have kept the relaxing atmosphere, and we would like that you enjoy future stays as much as the past stays.

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