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“Wrong Direction”

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Sol Beach House Mallorca
Ranked #2 of 39 Hotels in Palmanova
Certificate of Excellence
GreenLeadersSilver level
Fortrose, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wrong Direction”
Reviewed 6 May 2014

This is a beach side four star hotel that has been given a trendy make over during its most recent winter closure. As regular customers who have stayed here since 1980 we are disappointed with the changes that are clearly designed to attract a younger client base. It's only saving grace is that most of the original staff are still there and it is their high standard of service that continues to make a visit to the hotel a most pleasurable experience.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TERESA M, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this review, 22 October 2014
Dear Peter F, everyone is welcome in our establishment. The new brand tries to provide a casual and actual feeling. Sorry if you didn’t like it, but we hope that the treatment received by our staff continues appeals to you in future visits to Mallorca. Best Regards
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1,112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (417)
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English first
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2014

Fantastic location lovely hotel recently refurbished. Pool area clean and beach bar staff happy and friendly, Good variety for breakfast dining room looks out over the beautiful beach. Room larger than most we stayed roadside our choice sun on balcony in the afternoon I would not recommend our room 338 as massive tree outside which covers half balcony (bitten to death) by mossies which is very very unusual for me

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
2 Thank Nicholas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TERESA M, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this review, 22 October 2014
Dear Nicholas D, Thanks for your lines indicating that your stay with us was enjoyable. We will be very pleased to see you again. We recommend for the next visit, to contact in advance with the Reception, asking for a room with cleared views. We always try to accommodate following our customers preferences. Best Regards
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UK
Level Contributor
116 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 May 2014 via mobile

I have stayed at this hotel twice in the last six months and enjoyed both visits.
Negative points:
The rooms are fairly basic. No tea or coffee facilities. Single beds rate just "ok". Wifi not working on either visit with the same excuse used on both occasions! !
Positive points:
Live music each night. Located right on to a sandy beach. Parking €5 per night. Breakfast included in the rate, so good value for money.
Advice:
When booking, ask for a room on floor 4 overlooking the pool. Rooms 410 or above. That way you will have a lovely sea view and also be at the opposite end of the hotel to the noisy late night bars!

Stayed May 2014, travelled on business
Helpful?
1 Thank _forevergreen_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TERESA M, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this review, 22 October 2014
Dear _forevergreen_Uk, we have taken a good note of you suggestions for a more comfortable room. They will be considered. In addition, thank you very much for enjoy of your repeated visits. Hoping it continues. Best Regards
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Palma Nova
1 review
Reviewed 2 May 2014

All OK, but two negative comments.
- Wifi should be free - not 8 euros per day - which you only find out when you get there. I need to work when I get back to the hotel, and need wifi.
- Lobby area has dozens of silly wooden plaques, saying things like "Make someone smile, they will have a better day!" or something like that.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Charles Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TERESA M, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this review, 22 October 2014
Dear Charles Brian M, thank you for write your feedback. In reference to the wifi, inform you that next year, hopefully it will be free. About blackboards and messages ion the walls, it’s the new decoration according to the new “Beach House” brand (casual and fun) and only tries to give a positive inspiration. Sorry if you didn’t like it, but we hope it will be not an impediment to return and visit us in the future. Best Regards
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manchester
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 May 2014

We unfortunately took the trip in March, it was sunny but the winds were cold.
We used a hire car to find the place, it was ok to find once you know which roads to turn. Parking in their car park is €5 a night which can be added on at the end of the stay but there is a deposit on the key card (if I recall €10).
We were on the forth floor (403), it is extra to get a sea view but we didn't pay for it. The position of the room is great for afternoon sun so we actually could sunbathe and the wind didn't hit the balcony.
The room was clean but definitely needs a lick of paint especially the bathroom. Bathroom was clean, towels changed daily, beds made all the time.
Staff are constantly polite, all staff including the mini bar man who even stopped to ask if we needed anything off his cart. There's also a lady who does fitness but we never went to her classes.
We took the breakfast included offer, I would recommend, it is buffet style but everything is fresh and there is a great abundance of choice.
The general hotel layout is really nice especially the bar/lounge area.
There is an indoor swimming pool but it is a short walk from the front, luke warm and fairly average. There is also a rear outdoor pool which faces out onto a very gorgeous beach.

We were younger than most of the people there with us being mid twenties.

Room Tip: Have to pay extra for sea view, recommend forth floor for a nice view and for getting the sun.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank foofin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TERESA M, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this review, 22 October 2014
Dear Foofin, it’s a pleasure to read your words of satisfaction after enjoying some relaxing days with us. We move letters like yours to all of our staff. They are always pleased to receive this feedback. We will consider your constructive suggestions to be better. Thank you for your words. Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palma Nova
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2014

Stay was very interesting. Power was out upon arrival. Didn't have hot water first night. Tiolet leaked the whole stay...wouldn't flush. Telephone in room didn't work until last day. No iron or free wifi. Breakfast and sea view were nice though.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
2 Thank Lanora G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 April 2014 via mobile

Agree with KathleenA..top floor( only 4 )..facing road..sunny all afternoon..really friendly and impeccably clean..we stayed 5 nights b&b from 17th April and couldn't fault it..we'll certainly be going for longer next time..right on beach great position for all shops bars cafe's etc..wish I was still there...well done Diego and all the staff

Stayed April 2014, travelled with family
Helpful?
2 Thank Gordon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sol Beach House Mallorca

Property: Sol Beach House Mallorca
Address: Calle Duque de Estremera 16 | Palmanova (Mallorca), 07181 Palmanova, Calvia, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Palmanova
#2 Luxury Hotel in Palmanova
#2 On the Beach Hotel in Palmanova
#3 Romantic Hotel in Palmanova
#5 Family Hotel in Palmanova
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sol Beach House Mallorca 4*
Number of rooms: 180
Official Description (provided by the hotel):
The elegant Sol Beach House Mallorca enjoys a privileged location right on Palmanova beach. This adult only hotel (over 16 years) is ideal for relaxing and enjoying your partner's company, offering an exclusive atmosphere and magnificent sea views. Amongst its facilities is a magnificent pool and terraces with sea views. At the Sol Beach House Mallorca entertainment, relaxation and fun are guaranteed. This hotel will surprise you and exceed all your expectations. ... more   less 
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Also Known As:
Sol Cala Blanca Hotel Palma Nova
Sol Cala Blanca Palma Nova
Sol Melia Palma Nova
Sol Beach House Mallorca Palmanova, Majorca

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