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Reviews (1,491)
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All reviewspalma novasea viewlovely hotelpool areaafternoon sunboth breakfast and dinnerfourth floorbeach towelshalf boardper daynext yeargreat positionbuffet stylerelaxing holidayevery eveningreception stafflots of choice
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765 - 770 of 1,492 reviews
Reviewed 20 June 2014

Previous reviewers have stated how good the food, cleanliness and the fantastic staff are but there is still a small problem that I would suggest needs amending. In this modern digital age I think that charging customers 8 euros for a days wifi use is not acceptable. Although a weeks use can be obtained for 30 euros this is still not acceptable. They should realise that although most people on holiday don't want to spend hours on the internet they may want to download there digital newspaper or check urgent emails. In several bars nearby for the price of a cup of coffee you can have wifi free as long as you want. So paying hundreds of euros to stay at an hotel should have free wifi. Despite this the hotel is lovely and the staff were friendly every time you encountered them.

Room Tip: Rooms on the street side are cooler in a morning which is better for sleeping.
  • Stayed: June 2014, travelled as a couple
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3  Thank Stubrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 21 July 2014

Dear Strubin,
It's a pleasure to read your lines recognizing that you had a nice stay with us. Our goal is achieved and we will continue working hard. About the wifi connection is an external service that provides the hotel and which still should do some settings to improve.
All your comments will be considered for future corrective measures in our facilities and services. Best regards.

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Reviewed 19 June 2014

Just stayed at this hotel for 1 week, did not want to leave as it was superb in all aspects - food, staff, facilities, rooms and best of all location with it being right on the beach. Less than 10 mins walk to Magaluf but no noise etc. from that area. Our room had the sun late afternoon/early evening (pool/sea view rooms had it in the morning) and is due to be refurbished in the winter but this did not reflect in its current state which was clean (maid service daily to a good standard), light & airy with a good sized balcony. Would certainly return to this hotel especially as it is adults only (we have done our children phase in life!).
Having read a review before writing this with reference to the kebab/pizza bar just across the road, we were not disturbed by this establishment at all even though our room faced the road (the world cup had also started shortly after our arrival) and we never even noticed the punch bag outside (I think it has possibly been removed). The shops all closed by approx. 11pm (their livelihoods depend mostly on tourists!) so again no really late noise.

Room Tip: sea/pool view rooms have morning sun, road facing rooms afternoon/evening sun
  • Stayed: June 2014, travelled as a couple
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4  Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 21 July 2014

Dear Linda L,
Thanks a lot for appreciating the attributes of Sol Beach House Cala Blanca and wish to come back in the future. It will be a pleasure for all of us to receive you wherever you want. Our peaceful, facilities, staff and quality of services will be waiting for you. Kind Regards

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Reviewed 19 June 2014

Great location on beach with very friendly and helpful staff , offers great breakfast and especially as we were upgraded to a suite but why oh why does this hotel have to charge you extra for what should be included as free at a hotel of this alleged quality.
For a week it would cost you following, use of car park 35 euro, for use of safe key 21 euro and use of WIFI 30 euro. a grand total of 86 EURO!
The really irritating one is WIFI . Come on SOL every 2 bit bar and cafe around you offers free WIFI so in order to download emails (yes there is lot of us saddos out there) and anything else, as one quickly runs out of 3G data allowence, the local bars got my coffee/beer orders rather than the Hotel.

Only other comment is that pool area is a bit tight for the saddos (I am not one of these) who get up at 6.00am to claim the limited sunbeds for the rest of the day .

Location and staff gets this place 4 stars otherwise would have been 3 because of miserly charging.

Room Tip: All sea view rooms are good apart from possibly 201, 202 & 203 which sit direclty over the dining room
  • Stayed: June 2014, travelled as a couple
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2  Thank t w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 28 July 2014

Dear TW,
We hope that despite the details mentioned, you had a pleasant and relaxing holiday in Mallorca, looking forwards to see you again in the future. Your feedback helps us to identify possible areas with improvement needs for the customer satisfaction, so will be considered. Kind Regards

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Reviewed 17 June 2014

Having just returned on 14/6/2014 from a 11 day holiday to this hotel,where we requested a high floor and sea view if possible on booking it.
We arrived to find that we were in 334 on the 3rd floor facing onto the road at the front of the hotel, opposite was a entire street of shops, restaurant and directly opposite our room was a KING KEBAB/ PIZZA bar with a electronic punch bag m/c standing out in front.
All the other shops and restaurant closed down around 02.30, but this bar stayed open all night long closing around 6am. the noise from this bar was such that sleep was impossible being continually woken up by the passing supped up male holiday makes having to prove who had the strongest punch. So along with the sound of the punch ball been hit and ringing, the shouting and swearing after each blow sleep was impossible with out turning on a very noisy air condition unit to drown the street noise and keep the patio door shut (very warm nights).
We endured this for 6 night thinking well it is a holiday resort and people are here for a good time, but on the 6th night I could stand it no longer and rang down to reception to enquire is anything could be done about the bar across the road.I also asked was there no by-law for closing by a certain time, reception informed me there was no by-law, and the bar would only shut down when the last customer had left,as it was continually passing trade it never shut down until around 6am.
I asked could nothing be done about it and was informed that they could only move us in the morning.I declined as the cost of the sea view rooms were a extra 22 euro per night .
The only other negative was the lack of wardrobe space for two people, no drawer space at all, No tea making facilities and a fridge you were not allowed to put your own drinks /food into.
The room size was good, the cleaning of the room and renewal of towels very good, the general housekeeping of reception and public areas was very good.
The swimming pool was rather small, and the amount of available sun beds for 180 rooms was far too few, meaning if you did not get a towel on a bed by 08.30, it cost you 8 euros (every day) to hire a bed on the beach.
Meals where varied with a good selection although the deserts were very plain and boring.
The actual restaurant needs a large blind or sun screen covering the seaward facing window and the sun blazing through it cause the area to warm up very quickly with no air conditioning it soon became very uncomfortable.
The entertainment did not encourage you to stop in the hotel.

I think in its earlier days this has been a very nice hotel in a very good location for the beach, proved by the amount of people we spoke to that had come back year after year who were saying it's not as good as it used to be.
I will finish this review with the advice of insisting on a sea view, the noise on the street side totally ruined our holidays. It we had not experienced the noise every night, then we would have enjoyed our stay in this 3* hotel . WeI will not be returning to this hotel.

Room Tip: insist on a sea view in this hotel, it's the only way to avoid the street noise unless they bring a by law and make it work
  • Stayed: June 2014, travelled with friends
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3  Thank Christopher O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 28 July 2014

Dear Christoph,
We are terribly sorry to know that some details of our hotel were not to your acceptance. You can be sure that they will be considered to apply some changes. On the other hand, others such as street noise or ambience of the external area not depend directly from us. Confirm you that we will always happy to welcome you again and try to change your perception of this stay. In this case, please contact us. Kind Regards

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Reviewed 17 June 2014

Just had amazing holiday staying at this hotel, excellent food, staff, facilities. Very comfortable rooms, although only some have been refurbished, but still good. Great location for beach and resort.Only a stones throw from magaluf but you would never know it. Stayed room 116 at back of hotel. Would definitely stay again .

  • Stayed: June 2014
    • Value
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Thank Rachael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavierBonet, Director de Relaciones Públicas at Sol Beach House Mallorca, responded to this reviewResponded 28 July 2014

Thanks Rachael W for enjoy everything offered in Sol Beach House Cala Blanca, we will always be ready to receive you. Best Regards

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