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“what a nightmare”

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Globales Palmanova Palace
Ranked #26 of 39 Hotels in Palmanova
Reviewed 31 August 2011

I have to say the hotel was clean, the food was what you would expect. on out second night somebody had been in our room and stolen items from it, the next door room was also done , a handbag was stolen from the dining room. the hotel manager was useless, the receptionist simply said " you've got insurance haven't you". a member of staff told another guest that this happens all the time!! the police station is just down the road, handy really!!

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
2  Thank sheralynne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierege at Globales Palmanova Palace, responded to this reviewResponded 9 September 2011

We appreciate your time for publishing this comment about our Hotel.
We will continue to work hard to give the best service we can.
Hope to see you again.
Kind Regards,
Gema
Holiday Concierge.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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780 - 786 of 1,157 reviews

Reviewed 31 August 2011

Arrived at the hotel on the 24th August and we were efficiently given our keys and information about the hotel.
The rooms were very clean and spacious with twin or double beds. In need of a bit of a revamp to move with the times but even so we liked it and couldnt complain.
Towels, beds etc cleaned and changed everyday.
Pool area is small but does the trick. Plenty of sunbeds and pool bar which serves soft and alcoholic drinks.
The restaurant is very nicely set out with plenty of tables.
various selection of food and drinks. Me and my friend really enjoyed our meals and I know others that we had met at the hotel also enjoyed the food quality.
They did pastas, chilli, curry, chips, salad, vegetables, different meats, roast dinner, fish, kebabs, soups and lots to choose from. very impressed.
Didn't really see any of the entertainment as we went out every night into the resort.
It is about a 5 minute walk to the beach and the same into the resort centre with bars, shops etc. Magaluf is about half hour by foot and 10 minutes in a taxi which costs around 5 euros.
being a travel agent i would definately return and recommend customers to go for a relaxing break away.

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank bbbubblehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 9 September 2011

Thank you for your comments, we are very glad to know you enjoyed your vacations in the Palmanova Palace Hotel.
Hope to see you again soon.
Kind Regards,
Gema
Holiday Concierge.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2011

just back from palmanova palace and had a good time as it says its a 4 star and i think it was as ive stayed at some hotels that say that its a star raiting and it isnt plus you get a fridge in you room plus a hair drier thats help full , dont be fooled about reviews as they arent allways helpfull but this is a great hotel, ps the price of smirnof vodka isnt cheap so do what we did and got our own and drank it at the bar when they arent watching as it will make it a lot cheaper holiday as all of the prices have went up

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ScotlandDanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 9 September 2011

We are very gald to know you had a good time in the Palmanova Palace Hotel.
Hope to see you again soon.
Kind Regards,

Gema
Holiday Concierge.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2011

we just returned from this hotel after a weeks stay, the hotel staff was all friendly and Tanya and Ben the entertainment staff was great, the food was really good, and the room was cleaned and sheets and towels changed every day, the safe in the room was 24 euros with a 5 euro deposit for the week which was well worth it for the peace of mind. The hotel is within easy walking distance of the beech, and there was plenty of sunbeds available.

Room Tip: the higher floor your on the better view you get. rooms are cleaned sheets and towels changed every...
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  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Louisejane_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 27 August 2011

We are very glad to know you enjoyed your vacations in the Palmanova Palace Hotel.
We will continue to work hard to give the best service we can.
Hope to you again soon.

Kind regards,

Gema
Holiday Concierge.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2011

firstly i visited this hotel twice before in 2007-2008 since then it as change only slightly ie the evening entertainment its more of quiz night and kari okie there were two night of other acts per week a change from last time but i suppose the economics situation as change but that dosent go any further the room are comfortable cleaned every day not every hotel give this service the dining room is nice place to eat the food was various suitable for every body i myself eat only gluten free i found no problem with that there were plenty of food suitable for me and being allin a selection of wine and soft drinks were ready available the hotel as two bars one in one out near the pool the bars were well stocked and bar staff worked so hard and long hours to keep guests happy and not long queues the entertainment during the day was a bit infantile genually archery/pistol shooting/rifle shooting/french bowls/male and female partipation with other silly games but if this didnt suit tou can like me and my wife go for a stroll or along walk with a nice pint of the black stuff afterwards you leave the hotel from the front door turn left follow the road past the small sanish bar carry on forward straight across the road where the roundabout is there you come to a wide treelined footpath not a lot of tourist know about this along this footpath say every hundred tards there exersice stops ae paralel bars and so forth also childrens play areas carry on walking you pass a large house on the left a local land owner carry on along the path and right there in the field to the left are a flock of emus how cool is that now you have reach here you have traveled about a mile but if you are like me by the way i am 66 years old you can carry on the round the back way to magaluf still on the treelined path to first come to the water park then the gocarting then you come to the pirates show building see no transport costs from there you need a drink i myself like a nice cold pint o f guinness where to get i will tell you this is not a plug its a must for good guinness drinkers follow the road past the pirates on the right hand side opposite the guardalope hotel is willies rock bar this is guness heaven i can taste it now delish anyway walk back to the hotel through the shops and bar of magaluf along the beach onto palma nova past golf fantasia and back into the hotel around trip about three miles now you are ready for decent lunch nd a glass of wine bon appitite best wishes to all who visit this hotel from my wife and me freddy

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank 20yat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 26 August 2011

We are glad to know you had a good time in Mallorca, specially in our hotel.

Thank you for your loyalty and hope to see you again soon.

Kind regards,

Gema
Holiday Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2011

Booked half board here for hubby and myself as we were going to be out of the hotel everyday so didnt really think all inclusive would be worth it. Bought a few drinks when in and found one euro sixty to be a bit much for a small glass of beer, however was happy to pay it. Beware breakfast though cause if your half board you are not entitled to juice or coffee with it. These drinks are only for a/i. Never heard the likes of this before. Our last night we were handed a bill for a glass of wine in the restaurant i had bought in the lounge bar and taken in. So keep a hold of your receipts. On the plus side hotel is clean well positioned and we found food to be good

Stayed: August 2011, travelled as a couple
2  Thank scottishlass066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 26 August 2011

We apprecite your time for publishing this note about our hotel.

We would like to inform you that the breakfast half board IS INCLUDED juice and coffe. SOFT DRINKS, like coke, fanta,..., are ONLY for ALL INCLUSIVE.

We hope to see you again.
Kind regards,

Gema
Holiday Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2011

We loved every second of our holiday, the hotel was clean, the staff great nothing was to much trouble, The entertainment was great, we have never known two people with so much enthusiasm as Tanya and Ben, we made some great friends at the hotel, with whom we will keep in touch, this was down to joining in with the fun and games that Tanya and Ben put on. The food was great the first time on holiday that I have eaten three meals a day. Yes the pool was a little small but we knew that before we booked the holiday, only one complaint the beds where hard.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Coopes30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiHotels, Holiday Concierge at Globales Palmanova Palace, responded to this reviewResponded 26 August 2011

We are very glad to know you enjoyed your vacations in the Palmanova Palace Hotel.

We will continue to work hard to give the best service we can.

Hope to see you again soon.
Kind regards,

Gema
Holiday Concierge.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Globales Palmanova Palace

Address: Calle Miquel Dels Sants Oliver 15, 07181 Palmanova, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Palmanova
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Palmanova
#18 Family Hotel in Palmanova
#18 Luxury Hotel in Palmanova
Price Range: £57 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Globales Palmanova Palace 4*
Number of rooms: 193
Official Description (provided by the hotel):
The Globales Palmanova Palace Hotel is a stone's throw away from one of the very best and famous beaches of Majorca. The hotel located in the municipality of Calvia, just 14km from the capital city, Palma de Mallorca. The area is known for its perfect combination of nature, relaxation, leisure activities, gastronomy, shopping and beaches of the beautiful Mediterranean Sea. It has everything you need for the perfect holiday experience in the sun for all the family. The hotel offers 193 comfortable rooms, all well equipped and come with a balcony as standard from which you can admire the stunning natural scenery. The hotel provides excellent cuisine for you to sample, and attractive bars and lounge areas where you can relax and soak up the atmosphere. The Globales Palmanova Palace Hotel is the best choice to experience an unforgettable holiday for all the family. ... more   less 
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Also Known As:
Palmanova Palace Hotel
Palmanova Palace Palma Nova
Hotel Palma Nova Palace
Palma Nova Palace Majorca
Palma Nova Palace Hotel
Globales Palmanova Palace Majorca

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